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Address: 176 Cumberland Street | Shangri-La Sydney, The Rocks, Sydney, New South Wales, Australia
Phone Number:
+61 2 9250 6032
09:00 - 21:00
Open now
See all hours
Sun - Sat 09:00 - 21:00

TripAdvisor Reviewer Highlights

Read all 19 reviews
Visitor rating
  • 11
  • 2
    Very good
  • 2
  • 0
  • 4
Great massage, but the Spa area could be better.

We booked a couples massage and we really enjoyed the experience. It was so relaxing that I slept for half of it. However, the spa (swimming pool and jacuzzi) area could be... read more

Reviewed 6 March 2017
London, United Kingdom
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19 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Sydney, Australia
Level Contributor
24 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

Booked for my wife the essential 60 min massage. She absolutely loved it. Not just a normal massage but massage at crucial spots in the back which i think you call it acupressure points. Was extremely relaxing. Highly recommended

Thank rchow245
Sydney, Australia
Level Contributor
10 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 15 March 2017

I was given a gift voucher for a Deluxe Spa Package. The Spa is within the Shangri-La hotel, an easy 5 minute walk from Wynyard station. I was impressed from the moment I arrived. I was greeted warmly, and escorted to a private waiting area to fill out some quick paperwork. My masseuse 'Yuki' introduced herself & led me to... More 

Thank Michelle W
Adelaide, Australia
Level Contributor
3 reviews
Reviewed 11 March 2017

My husband and i went her for a couple massage package and from our first step in the spa these lovely ladies made our experience one to remember. The scrub, massage and facial were absolutely fantastic! They were so considerate of us and treated us like royalty. I cant rate these ladies highly enough.

Thank Sarah_Jane1981
London, United Kingdom
Level Contributor
56 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
Reviewed 6 March 2017

We booked a couples massage and we really enjoyed the experience. It was so relaxing that I slept for half of it. However, the spa (swimming pool and jacuzzi) area could be better. I just felt like it is not very relaxing being next to the gym. Secondly, why is the steam room in the changing room?!

Thank Le_London_007
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 15 December 2016 via mobile

We were staying at the Shangri-La in The rocks, Sydney and booked a couples 2hr massage only to be told that they had only booked an hour massage and not a couples one. This is despite having confirmed 3 times that it was for a couples massage. They were less than accommodating to fix the problem with no further availability... More 

1 Thank Nina K
London, United Kingdom
Level Contributor
77 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 73 helpful votes
Reviewed 24 November 2016

I booked a "Spa Deluxe Package" at the Shangri-La as a birthday treat for my sister. I managed to purchase the package for 2 at a discounted price of $357 (full price $608) via Groupon. I'll begin with the positives: - The booking was super easy and can made online which I love as this saves the hassle of making... More 

1 Thank Natalie L
Level Contributor
33 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 23 September 2016 via mobile

My daughters got me a gift voucher for this wonderful place. I enjoyed several hours of inner peace. Welcoming staff, amazing treatment rooms and beautiful products used. Go ahead treat yourself.......

Thank Sue R
Level Contributor
245 reviews
48 attraction reviews
common_n_attraction_reviews_1bd8 111 helpful votes
Reviewed 11 September 2016 via mobile

Great massages for a pre wedding celebration with friends. Decent prices compared to similar in the same area. Lovely staff. Tea and chocolates afterwards were great!

Thank Rcicala
Kellyville, Australia
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 17 August 2016 via mobile

My partner and I had a 2 hr massage session during the week and couldn't rate the service high enough We will visit again Amazing

Thank foodtomouth
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 30 April 2016 via mobile

My friend and I had amazing hot stone massages at Chi The Spa. The service was sensational and our massages were absolute bliss! I can highly recommend.

Thank Vickie Z

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