We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sydney Visitor Centre

Corner Argyle and Playfair Streets | The Rocks, Sydney, New South Wales 2000, Australia
+61 2 9255 1788
Website
Save
Review Highlights
A bit of a salespitch

About as usual for visitor's centers and great location. However, we felt the salesperson/staffer... read more

Reviewed 8 April 2017
kathyfritts
,
Portland, Oregon
Small info center

It seemed like they might have been in a temporary location - since it was quite small. The staff... read more

Reviewed 12 January 2017
Diane K
,
Chicago, Illinois
Read all 63 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Overview
  • Excellent47%
  • Very good39%
  • Average7%
  • Poor1%
  • Terrible3%
Travellers talk about
Closed Now
All hours
Hours Today: 09:30 - 17:30
LOCATION
Corner Argyle and Playfair Streets | The Rocks, Sydney, New South Wales 2000, Australia
The Rocks
CONTACT
Website
+61 2 9255 1788
Write a Review
Reviews (63)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1 - 10 of 63 reviews

Reviewed 8 April 2017

About as usual for visitor's centers and great location. However, we felt the salesperson/staffer tried to steer us towards the paid walking tours and did not even mention the free tours; just happened to find their flyer on the well-stocked rack. We ran out of...More

Thank kathyfritts
Reviewed 12 January 2017

It seemed like they might have been in a temporary location - since it was quite small. The staff was helpful and quick to serve us.

Thank Diane K
Reviewed 2 December 2016

We were helped by a staff member that appeared to be not of original Australian descent. (sorry, since we do not have a name, this is the best way to describe him) He was not very motivated and tried to stir us away from all...More

Thank atlantacitygirl
Reviewed 15 November 2016

Conveniently located at the Rocks, this area is actually very small with only a small shop space. It was also very busy and also had a lot of brochures etc so seemed well stock with information

Thank youke_worldwide
Reviewed 29 September 2016 via mobile

If you didn't get to book anything in advance, the centre is where to go. James, Sales Manager, is like a docent in knowledge level. He helped guide us to all of the tours and sites we had dreamed of doing. And they book it...More

Thank Mellissa T
Reviewed 29 August 2016

I was seeking for something to do for my last evening in Sydney and I thought why not pay a visit to The Rock? However I have no single idea what to seek out. Fortunately I know about this Free Tour from Sydney Visitor Information...More

Thank Dave L
Reviewed 12 August 2016

I strongly suggest that visitor should visit this centre if you having queries. They able to answer and help your solve on your problem. They help us book for the bike tour and airport bus shuttle from hotel which is more cheaper and reliable. Thank...More

Thank tangyuan4
Reviewed 9 July 2016 via mobile

What you would expect from a visitor's center. Lots of brochures, maps and helpful information. Although I came prepared with maps and information on what I wanted to do, I still found some ideas from browsing around. Knowledgeable staff also. In The Rocks area.

Thank bob2bkk
Austravel, Manager at Sydney Visitor Centre, responded to this review

Thank you for visiting the Rocks Visitor Centre. We are pleased to hear that you were able to gain some new ideas from your visit. Our staff are always happy to share some suggestions to help plan your visit to the Rocks and beyond

Reviewed 7 June 2016

When you have limited time in any new place, it's best to search out a visitor centre to make the most of the time you have. There are so many things to see and do in Sydney, visiting here first will help you get the...More

Thank Off_down_under
Austravel, Manager at Sydney Visitor Centre, responded to this review

Thank you for your kind words. We are pleased to hear that your visit to our Visitor Centre was helpful. We hope that you enjoyed your stay in Sydney. We also have adventure tours available for the Sydney area and beyond.

Reviewed 29 May 2016 via mobile

We found this centre located within The Rocks Centre building on our way back from the Harbour Bridge. On the ground floor are souvenir shops. Although I had no intention of going there, I found out that this centre has all information on Sydney and...More

Thank James N
Austravel, Manager at Sydney Visitor Centre, responded to this review

We are pleased to hear that you found our staff friendly and helpful. We aim to ensure that we are able to assist our visitors in any way that we can. The staff are very happy to assist with providing information as well as booking...More

Nearby
The Rocks
The first residents of the Rocks were convicts and
sailors from the old nation. As the oldest
neighbourhood in the city, the area's cobblestone
streets host more than 100 heritage sites and
buildings, including the oldest house in Sydney,
Camden Cottage, which was built in 1816. Taste a “midi
“ or a “schooner” of beer and dine “al fresco” on the
waterfront at some of the oldest pubs in Sydney. The
...More
Nearby Restaurants
Playfair Cafe
345 reviews
.05 km away
La Renaissance Cafe
389 reviews
.03 km away
Sake Restaurant & Bar
1,181 reviews
.04 km away
The Fine Food Store
522 reviews
.07 km away
Nearby Attractions
The Rocks
6,300 reviews
.08 km away
Circular Quay
2,845 reviews
.08 km away
The Rocks Markets
1,553 reviews
.01 km away
The Rocks Discovery Museum
351 reviews
.04 km away
Questions & AnswersAsk a question
Do I need to rent a car to get around Sydney or will the train and busses so the same
15 December 2016|
What is your answer?
Posting guidelines
Submit
skunk2015
what is a economical and best way to get from airport to meriton service appartments on Kent street CBD we are 3 people . we are staying for one week Sat,7th to Saturday 14th are there any event s occurring while we are in Sydney e,g shows or at the art gallery or museums regards Sue
4 February 2015|
What is your answer?
Posting guidelines
Submit