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Address: Roma Street Railway Station | Roma Street, Brisbane, Queensland, Australia
Phone Number:
+61 1800 872 467
Website
Description:

The Tilt Train not only transports you through some of the most beautiful...

The Tilt Train not only transports you through some of the most beautiful scenery, it also extends the gift of more time to explore it. The Tilt Train between Brisbane and Rockhampton operates almost daily in each direction.

Escape the everyday with an experience onboard the new generation of train travel, the Spirit

of Queensland, travelling the Queensland coast between Brisbane and Cairns. Designed for

relaxation, the Spirit of Queensland combines modern seating and entertainment options with

the romance of long distance rail travel.

read more

TripAdvisor Reviewer Highlights

Read all 166 reviews
Visitor rating
  • 42
    Excellent
  • 58
    Very good
  • 24
    Average
  • 23
    Poor
  • 18
    Terrible
Nice trip from Townsville

Depend on your ticket class, you can be at reclining seat of Premium Economy cars, or at Rail Bed carriages at more expensive ticket for combination of comfortable seat and... read more

3 of 5 bubblesReviewed 1 week ago
santo t
,
Auckland Region, New Zealand

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166 Reviews from our TripAdvisor Community

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Showing 165: English reviews
Auckland Region, New Zealand
Level Contributor
708 reviews
445 attraction reviews
common_n_attraction_reviews_1bd8 184 helpful votes
3 of 5 bubbles Reviewed 1 week ago

Depend on your ticket class, you can be at reclining seat of Premium Economy cars, or at Rail Bed carriages at more expensive ticket for combination of comfortable seat and lie-flat-bed at night. Our Tilt Train trip from Townsville to Brisbane was good and OK, cannot say spectacular or excellent, but at least it was good, the carriage was clean,... More 

Helpful?
Thank santo t
QueenslandRailTravel, Customer Service - Queensland Rail Travel at Tilt Train, responded to this review

Hi Santo, Thank you for sharing a comprehensive account of your journey - we're glad you understand that delays are not the train crew's responsibility. We assure you, they like being on time as much as our passengers do :) We hope they were able to clearly articulate any updates as they came through however, we are sorry to hear... More 

Brisbane, Australia
Level Contributor
28 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

If the car is not required at the other end the Tilt Train is the perfect way to travel. I sat in air conditioned comfort attended by friendly polite staff on my journey to Bundaberg. I took my own food so can't comment on the food sold on the train. On the forward journey the train kept perfect time. However... More 

Helpful?
Thank brissietourist
QueenslandRailTravel, Customer Service - Queensland Rail Travel at Tilt Train, responded to this review

Thank you for sharing such a comprehensive account of your experience onboard - we're glad you enjoyed the comfort and convenience of one of our fastest trains! We're sorry to hear there were delays on the return journey but we're glad they haven't impacted your desire to travel on the Tilt Train again. We'd love to have you back any... More 

Brisbane, Australia
Level Contributor
21 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

Travelled on the Tilt train from Brisbane to Maryborough and return. Business class is comfortable and the food adequate. The return train was delayed owing to an electrical fault. We were left in sweltering heat at the station for a little over an hour and a half. the staff were less than polite, there was no offer of water and... More 

Helpful?
Thank Lynn C
QueenslandRailTravel, Customer Service - Queensland Rail Travel at Tilt Train, responded to this review

Hi Lynn, Thank you for taking the time to share this experience with us. We're glad your time spent travelling on the train was up to standard. If you would like to submit your experience as a result of the delay as a formal customer service issue, please send us a private message here with your best contact details and... More 

Brisbane, Australia
Level Contributor
90 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

As an alternative to doing battle on the Bruce Highway, I opted for a Tilt Train journey to Bundaberg to visit family. It takes a little longer but I arrived fresh and relaxed without the stress of highway driving. The catering staff were efficient although boarding on abrupt as they seemed anxious to move on to the next customer. There... More 

Helpful?
Thank paulen25
QueenslandRailTravel, Customer Service - Queensland Rail Travel at Tilt Train, responded to this review

Thank you for sharing your experience with that - we're glad you enjoyed your time onboard. There's nothing like someone else doing the driving for you! We'd love to see you onboard again any time soon :) Customer Service - Queensland Rail Travel More 

Oxford, United Kingdom
2 reviews
2 of 5 bubbles Reviewed 18 January 2017

Great views and scenery but train very uncomfortable on the night part of the journey. The food is absolutely dreadful and not to be recommended! They could do so much more with this service. If it was more like the Ghan or the Indian Pacific, then it would be great.

Helpful?
Thank Paul L
QueenslandRailTravel, Customer Service - Travel at Tilt Train, responded to this review

Hi Paul L, Thank you for your review. We are sorry to hear that the comfort and food you experienced onboard the Spirit of Queensland was not of the standard that you expected. We have had many customers say otherwise. Our Railbeds are an Australian-first designed with comfort and accessibility in mind. Our food is prepared fresh by our catering... More 

1 review
1 of 5 bubbles Reviewed 16 January 2017 via mobile

I always drive from Brisbane to Nth Qld to see family. This year i chose to take a relaxing ride on the spirit of qld. WORSE CHOICE I MADE! I respect the fact the workers have a hard job and thats understandable...... As far as VERY POOR CUSTOMER SERVICE, I GIVE A 1/10......!!!! They are moody and grumpy. In the... More 

Helpful?
Thank azarazah81
QueenslandRailTravel, Customer Service - Travel at Tilt Train, responded to this review

Hi azarazah81, We are very sorry to hear of your unsatisfactory experience with staff behavior onboard the Spirit of Queensland service. Please be assured we take customer service very seriously and are committed to providing quality customer experiences. We apologise that on this occasion we were not able to meet your expectations or deliver upon our customer service standards. Our... More 

Level Contributor
3 reviews
3 attraction reviews
4 of 5 bubbles Reviewed 7 January 2017 via mobile

We made the trip to Cairns and back this December just gone as part of one of the holiday packages which you can book through QR. My review is for the train part, the rest of my holiday was organised professionally so top marks. I've travelled upon the Sunlander beforehand so the Spirit of Queensland was a fair bit different!... More 

Helpful?
Thank Tom R
QueenslandRailTravel, Customer Service - Travel at Tilt Train, responded to this review

Hi Tom R, Thank you so much for taking the time to review your return trip to Cairns on the Spirit of Queensland. It is wonderful to hear that you enjoyed your trip so much, even more so that you enjoyed more the second time around! We thank you for all of your feedback, and rest assured this information will... More 

Brisbane, Australia
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 4 January 2017 via mobile

Seats were not very spacious and if person in front is reclined even less access and comfort. Food and beverages readily available, however you will need to go in search for them as no signage. Good option if driving not an option.

Helpful?
2 Thank Trish S
QueenslandRailTravel, Customer Service - Travel at Tilt Train, responded to this review

Hi Trish S, Thank you for your review. We regret that the Premium Economy seats did not match your expectations. In comparison to both coach and airline travel you will find that our Premium Economy seats have significantly more generous leg room as well as a larger recline pitch of 42 inches. It is our intention to provide comfortable surroundings... More 

Bray Park, Australia
Level Contributor
87 reviews
42 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
2 of 5 bubbles Reviewed 3 January 2017

Those in charge of Qld Rail Long Distance trains, should take the time to travel on the Indian Pacific or the Ghan.GSR have removed red service altogether, so all travellers now have a private cabin in either gold or platnium. Would the managers of Qld Rail really share a bedroom with 18 other people, put up with snoring and children.... More 

Helpful?
1 Thank Lynette W
QueenslandRailTravel, Customer Service - Travel at Tilt Train, responded to this review

Hi Lynette W, Thank you for taking the time to write a review of the Spirit of Queensland. We are sorry to hear that the service did not match your expectations. Our First Class Railbeds are an Australian first, designed to provide customers with a smooth and relaxing ride. Queensland Rail believe the Railbed provides a value for money travel... More 

Brisbane, Australia
Level Contributor
46 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 11 December 2016

Travelled home on this service with my wife from Rockhampton to Brisbane the other week & we could not fault it. It is a far better train & service than that of the Rockhampton Tilt Train & more enjoyable

Helpful?
1 Thank jamespT1314GO
QueenslandRailTravel, Customer Service - Travel at Tilt Train, responded to this review

Hi jamespT131GO, Happy to hear of your satisfaction with the Spirit of Queensland! Thank you your review and we hope to see you onboard again. Kind Regards, Customer Service - Travel Queensland Rail Travel More 

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