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Address: 83 Symonds Street, Auckland 1061, New Zealand
Phone Number:
+64 9-300 2960
Website
Today
09:00 - 21:00
Open now
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Hours:
Sun - Sat 09:00 - 21:00
Description:

Chuan Spa at The Langham Auckland offers a truly luxurious and rejuvenating...

Chuan Spa at The Langham Auckland offers a truly luxurious and rejuvenating spa experience that embraces the holistic principles of Traditional Chinese Medicine. Chuan Spa's exclusive treatment facilities include:*A luxurious range of beauty and spa treatments using leading skin and bodycare products from Natura Bisse, Thalgo, NZ Spa and our signature Chuan Spa range* Lavish treatment rooms including a dual treatment room for couples* Consultations with a trained Traditional Chinese Medicine (TCM) practitioner* TCM treatments including cupping and moxibustion and acupuncture* Herbal steam rooms, saunas, jacuzzi, snail showers and ice experience* Heated outdoor pool* Complimentary valet parking, and full access to the Chuan Health Club facilities

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TripAdvisor Reviewer Highlights

Read all 40 reviews
Visitor rating
  • 28
    Excellent
  • 7
    Very good
  • 3
    Average
  • 0
    Poor
  • 2
    Terrible
Fabulous ME time

I went for the elements package a 45 minutes massage and a 45 minute Thalgo facial. Prior to the session, I had a shower. The state of the shower room was such that there were... read more

Reviewed 24 January 2016
Ricc0
,
Auckland
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40 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Auckland, New Zealand
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 22 May 2016

Booked a facial + massage. The facial therapist was too harsh while the masseuse was too light. The room was poorly soundproofed so staff laughing and talking in kitchen could easily be heard. Like the decor though.

Helpful?
2 Thank chinc831
Auckland Region, New Zealand
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 7 February 2016 via mobile

By far the worst spa experience I have had to date. The lights were not working properly which meant we had to wait for them to be fixed before proceeding. These things happen and we laughed about it whilst I helped her fix them. My therapist then proceeded to apply wax to my brows and dropped a huge glob in... More 

Helpful?
2 Thank SarahSuss2014
tlakl, Manager at Chuan Spa, responded to this review

Thank you for taking the time to share your feedback. We pride ourselves in delivering a fabulously indulgent experience to all our guests, and we sincerely apologise that on this occasion our service was not up to our usual high standard. We do appreciate your feedback and we will be following it up with our team. We would welcome the... More 

Auckland
Level Contributor
150 reviews
45 attraction reviews
common_n_attraction_reviews_1bd8 163 helpful votes
Reviewed 24 January 2016

I went for the elements package a 45 minutes massage and a 45 minute Thalgo facial. Prior to the session, I had a shower. The state of the shower room was such that there were used towels on the shower hook and two used bath mats were by the the shower door. Surely, this cant be a five-star experience. What... More 

Helpful?
2 Thank Ricc0
Whangarei, New Zealand
Level Contributor
68 reviews
36 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
Reviewed 28 October 2015

Went for the THALGO POLYNESIA SPA RITUAL - and wow, it was good. Pricy, but worth it. I left floating on air! Brilliant for my "let's pamper myself totally" weekend. Sigh... I'll be back!

Helpful?
Thank kiwidiver255371
Auckland, New Zealand
Level Contributor
26 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
Reviewed 8 October 2015 via mobile

Chuan Spa was amazing. I didn't know what to expect when I made my way through the corridors of the hotel but it turned out to be far from the main lobby so it's tucked away from the noise of the streets. The facilities are all first class & they take great care of you the whole time. I really... More 

Helpful?
1 Thank M_S_Flett
Auckland
Level Contributor
230 reviews
99 attraction reviews
common_n_attraction_reviews_1bd8 96 helpful votes
Reviewed 28 July 2015

Wow I love this place. From the valet parking when I arrived, to the walk through the beautiful lobby to the whole spa experience- Wow !. I had a voucher for $150 to spend and so chose the hour therapeutic massage which was an hour and cost $160. I arrived and was given a gown and slippers and taken through... More 

Helpful?
8 Thank AucklandWiz
Auckland Region, New Zealand
Level Contributor
70 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 25 July 2015

Had bought a Mother's Day package of massage and mini facial, treatments were excellent. Spa environment welcoming and relaxing. Wished we'd allowed more time to enjoy all the other amenities. Definitely will go back.

Helpful?
Thank 01foodie
Auckland, New Zealand
Level Contributor
90 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 113 helpful votes
Reviewed 20 July 2015

I usually try to make time to visit the Chuan spa whenever possible... it is a lovely and relaxing and has great therapists! sometimes it can be a bit overcrowded and I did like the old steam outfit better, buts still highly recommended as a pleasurable time out

Helpful?
Thank estellejulie
Level Contributor
9 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 1 June 2015 via mobile

Visited the Chuan Spa Auckland and was pleasently suprised welcoming staff and pool and jacuzzi facilities were great however the changing rooms were a bit of a mess wet towels and robes everywhere and no hand towels left at the sink. Going through for the treatment the therapist was lovely and did a thorough consultation before we began to ask... More 

Helpful?
2 Thank Elleighg
Auckland, New Zealand
Level Contributor
169 reviews
60 attraction reviews
common_n_attraction_reviews_1bd8 46 helpful votes
Reviewed 18 October 2014

We went for a body elements package, which was a gift. The spa was nicely appointed and the reception staff were very friendly. It is very well appointed with a 28 degree celcius salt water outdoor pool and a spa. Unfortunately we were on a reasonably tight timetable but if you have the time take your time and have a... More 

Helpful?
Thank g n

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