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The Silky Oak Chocolate Company

1131 Links Road | Hawkes Bay, Napier 4183, New Zealand
845 0908
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  • Excellent45%
  • Very good34%
  • Average14%
  • Poor4%
  • Terrible3%
Travellers talk about
“fudge” (15 reviews)
“gift shop” (17 reviews)
1131 Links Road | Hawkes Bay, Napier 4183, New Zealand
845 0908
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Reviews (191)
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1 - 10 of 186 reviews

Reviewed yesterday via mobile

Nice place to sit down and have a coffee and something to eat. Chocolate factored is an added bonus.

Thank Milan G
Reviewed 4 days ago via mobile

A must-do stop in Napier IMO. Fun to watch the chocolate being made through the window, the adjoining shop has a great variety of chocolates and fudge to eat and buy. Lots of nicely presented gift boxes are also available. We also had lunch in...More

Thank eztraveller2
Reviewed 6 days ago via mobile

Wow! Just wow. Beautiful selection of fudge and chocolate and the little shop there is amazing. We got a selection of fudge and chocolate and can't wait to try it.

Thank Tashasone
Reviewed 1 week ago

the best iced chocolate I have EVER had. Nice lunch too. Chocolate factory and museum worth a few minutes of your time. Definitely a place for chocolate lovers.

Thank Emma A
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 1 week ago

Thank you for your review. You are right regarding the Iced chocolate, we have people visiting from around the world who ask for either the Iced Chocolate or Iced Coffee, both are just Yum, just as you described it.

Reviewed 2 weeks ago via mobile

Must stop by and try their fudge selection - we made sure to return on our way out to buy more and fill up on all the flavours. Gotta eat them all..

Thank Nickie Y
Reviewed 4 weeks ago via mobile

Worth a stop if passing but would not go out of my way. Did not check out the chocolate museum, pantry shop ok chocolates ok but whittikers etc competes well. Expensive way to buy chocolate. Cafe had some nice food, did not listen when iced...More

Thank peter j
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 3 weeks ago

We are sorry that you only found us to be ok, and that you did not visit all around the complex, also that there had been a mix up with your iced chocolate. People travel from all over to have iced chocolates and coffees, plus...More

Reviewed 30 July 2017

Amazing hot chocolate, excellent customer service and great atmosphere. Definatley worth the stop, the chocolate is a little expensive but nice to have a look.

Thank karenc0les
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 1 August 2017

We agree the hot chocolate is simply the best, particularly during Winter. Thank you for your review

Reviewed 11 June 2017

I had the most superb stuffed kumera with a delicious sweet vinaigrette dressing on a green salad and hubby eggs bene. Both meals were really delicious served with steaming hot coffee.The cafe is friendly and clean with a nice ambiance. I commented on the flavour...More

Thank jill238
soak, Public Relations Manager at The Silky Oak Chocolate Company, responded to this reviewResponded 14 June 2017

Thank you for your delightful review. I will make sure all the staff read your comments. All of us enjoy meeting and hosting our visitors, whether they are tourists or locals, and it is always a thrill to know that people enjoy their time with...More

Reviewed 1 June 2017

We stopped here as part of a wine tour and it was quite quiet. There were so many varities of fudge and it would have been nice to have been offered some sample tastings and I didn't feel comfortable asking. Luckily all the fudge flavours...More

Thank Hayley B
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 14 June 2017

We are really pleased that you enjoyed your fudge selections. We always offer chocolate tastings, fudge tastings are available upon request. Taking photos is fine inside the shop but not in the factory, as our intellectual property could be compromised. Thank you for taking the...More

Reviewed 23 May 2017

Pretty much just a chocolate shop with a couple of other shops to browse around. The museum while well presented is not worth the money to see. No doubt the chocolate they produce is the best I've tasted more focus should be placed on that....More

Thank nigo75
soak, Owner at The Silky Oak Chocolate Company, responded to this reviewResponded 14 June 2017

Our chocolate is ranked very highly, and we are pleased you enjoyed it. The Café onsite is a delight as well. Most folk enjoy the whole complex and find the mix we have here great. Thank you

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Questions & Answers
22 November 2015|
Response from soak | Property representative |
Hello, Thank you for your enquiry. Silky Oak has a bus stop right outside our gate, but I do not think the Filter Room is on a bus route. If you prefer not to take part in one of the cruise ship tours (which are excellent) I... More