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Polynesian Spa

Hinemoa Street, Rotorua 3010, New Zealand
+64 7-348 1328
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Polynesian Spa is New Zealand’s leading international day spa. In a picturesque, tranquil setting overlooking Lake Rotorua, visitors can enjoy a wonderful fusion of relaxing hot spring pool bathing, sumptuous spa and massage therapies and picturesque lake views. Polynesian Spa has the use of two types of hot mineral water, one alkaline and one acidic, that are the unique point of difference of the operation. Many thousands of visitors to the spa have attested to the remedial effect the hot mineral waters have on such ailments as muscular complaints, arthritis and rheumatism. The Priest and Radium springs are most noted in this respect. We invite you to experience this World Top Ten Spa (natural/thermal/medical), as voted by readers of the prestigious Conde Nast Traveller magazine for several years and once again in 2011. We look forward to welcoming you to Polynesian Spa.
  • Excellent47%
  • Very good34%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“private pool” (166 reviews)
“hot pools” (178 reviews)
“family pool” (51 reviews)
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Hours Today: 08:00 - 23:00
Hinemoa Street, Rotorua 3010, New Zealand
+64 7-348 1328
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Reviews (2,358)
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1 - 10 of 2,358 reviews

Reviewed yesterday via mobile

Have visited many times over the years and always works a treat. Unless you are having some pampering I'd recommend you choose the adult pools. Paying extra for the Lakeside spa is in my opinion not worth it unless you are of course having a...More

Thank CoachTJ
Reviewed yesterday via mobile

This spa is situated in a natural hot spring area and hence the waters for the pools in the spa are sourced from these natural hot springs. It has a range of packages and treatments that can be chosen from. It has 9 outdoor pools...More

Thank Raj K
Reviewed yesterday

Visited twice in June 2017. First for a facial and went back with friend for a massage. I think it is really good value, especially if you go at a quiet time i.e mid morning and go into the actual spa area which has 5...More

Thank RachTenshi
Reviewed 2 days ago via mobile

The lake spa view was beautiful, we went there at 3pm, such a relax. But highly recommend to chose other spa with excellent service in Rotorua, I have been so many spa around New Zealand, this one provides the worst service. There was a Asian...More

Thank songshuolivia
Reviewed 3 days ago

After a long drive what an excellent wayto unwind You choose what type of spa you want , we chose just to into the pools and time was our own. They do offer swim wear and towels . It is truly amazing place and the...More

Thank Mark D
Reviewed 5 days ago via mobile

The private spas are very nice. Even though, they say you have to wait .we did not have too. We went back twice it was so good.

Thank kmjohns68
Reviewed 6 days ago via mobile

Not cheap, but great value for money. Although there are drinking fountains scattered around, you don't really want to leave the warm water, so take a water bottle in the pools with you. We went just before dusk. It was beautiful to see the darkness...More

Thank Beate S
Reviewed 1 week ago via mobile

Must visit if you in Rotorua. Very clean and good spa. Good friendly staff and good facilities. Highly recommended.

Thank HaRsHaD P
Reviewed 1 week ago via mobile

On my last day in NZ, I decided to treat myself to a spa. Oh my goodness, the lake spa was awesome. You can take a dip in the pool first, then warm shower, before my mud retreat started. My therapist, Amina, gave me a...More

Thank princess_hanhan
A TripAdvisor Member
Reviewed 1 week ago via mobile

We visited the spa during off season and paid for the Lake Spa option (48$) we had the spa mostly to ourselves! It was nice and clean. So I guess when you visit it during holidays / morning-midday it is of course crowded! I also...More

1  Thank A TripAdvisor Member
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Questions & AnswersAsk a question
Can I visit with my 11 yrs old son. What are the tips you can share.Thanks.
21 September 2016|
Answer Show all 5 answers
Response from PolynesianSpa | Property representative |
Thank you for your question, there are 3 different bathing areas where you can enjoy the experience with your son. These being the Family area, the Lake Spa are or you can choose one of our Private pools. Our... More
When is the Spa at it's quietest? We are looking at visiting the spa on New Year's Day
11 July 2016|
Answer Show all 5 answers
Response from PolynesianSpa | Property representative |
Dear angryharry Thank you for your question, sorry for not responding sooner. We would recommend that you visit early morning (we open at 8am) as the cool morning air and views of the lake combine very well with our pools... More