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Vertigo Bikes

4 Brecon Street, Queenstown 9300, New Zealand
+64 3-442 8378
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Review Highlights
Great bikes and great service

We hired bikes for our first experience mountain biking from the Queenstown peak via the skyline... read more

Reviewed 1 week ago
Chris-and-Soo
,
Jersey, United Kingdom
Fantastic Customer Service

Fantastic customer service! They set me up with a great cross country bike and helped me figure out... read more

Reviewed 4 weeks ago
Lorena C
Read all 120 reviews
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Overview
  • Excellent82%
  • Very good10%
  • Average0%
  • Poor4%
  • Terrible2%
Travellers talk about
“bike shop” (10 reviews)
LOCATION
4 Brecon Street, Queenstown 9300, New Zealand
CONTACT
Website
+64 3-442 8378

Similar Things to Do in Queenstown

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Reviews (120)
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1 - 10 of 120 reviews

Reviewed 1 week ago

We hired bikes for our first experience mountain biking from the Queenstown peak via the skyline gondola. The staff were very professional and provided all the gear we needed. Full face helmet, knee and elbow pads. The bikes were great with full suspension. We only...More

Thank Chris-and-Soo
Reviewed 4 weeks ago

Fantastic customer service! They set me up with a great cross country bike and helped me figure out where to go for a fun ride. I had a blast riding the Seven Mile Trails. I'd brought my own pedals for the bike, and when I...More

Thank Lorena C
Reviewed 4 weeks ago via mobile

The guys at the store are awesome. It was the first time for me on a downhill bike. They recommended me the best trails to get used to the downhill bike. My chain jumped out of the chain guard (I don't know how..) and they...More

Thank Kili S
NZBuckStopsHere, Manager at Vertigo Bikes, responded to this review

Thanks Kili - great to hear!

Reviewed 19 March 2017

Got myself a Giant Glory to do a little downhill. I love mountain biking so it was a no brainer for me. I was alway going to have fun. I mean ride down hill.... then catch the chair lift up and do it again!? How...More

Thank Heath G
NZBuckStopsHere, Manager at Vertigo Bikes, responded to this review

Thanks for the feedback Heath - it is a rental bike so will never be perfectly set up for you like your own bike for example. All our rental bikes go through a full parts checklist as well as a service checklist when they come...More

Reviewed 7 March 2017

Hadn't been riding for a (very long) while but saw a brochure for these guys and thought I would try it out. So glad I did! The trails are incredible and I think doable and very fun even with decent riding experience (or a long...More

Thank AndreyDSF
NZBuckStopsHere, Owner at Vertigo Bikes, responded to this review

mmmm - it's just like ... riding a bike? :-) Great to hear you had fun - now Moab, there's a place to be for some epic riding. Catch you again soon, chur!

Reviewed 2 March 2017

We hired bikes for a day for the queestown trail. We were taxied to arrowtown & cycled back. Great service & a great day out!

Thank Sally R
NZBuckStopsHere, Manager at Vertigo Bikes, responded to this review

Thanks for the feedback!

Reviewed 13 February 2017

I just want to thank Vertigo Bikes for their great service and awesome shuttle service. I was traveling to Queenstown for the first time to do some mountain biking. I had brought my own bike from Auckland. but in hind site I should have just...More

Thank Michael H
NZBuckStopsHere, Owner at Vertigo Bikes, responded to this review

Sounds like you're still re-living each ride - thanks heaps for posting feedback, stoked to hear you had an awesome time!

Reviewed 12 February 2017

We used Vertigo bikes twice while in Queenstown, the first time they pointed us out on a ride around Moke lake which was a great day out, stunning views and the bikes where perfect. We had taken our own helmets and gloves etc but they...More

Thank Vanessa C
NZBuckStopsHere, Owner at Vertigo Bikes, responded to this review

Awesome - thanks for your feedback.

Reviewed 6 February 2017

I sent my bike down from out of town and had them set it up so when I arrived it was all good to go. They were great at troubleshooting any issues with my bike and fixing stuff as I broke it during my time...More

Thank danwebster2017
NZBuckStopsHere, Manager at Vertigo Bikes, responded to this review

Thanks for the write-up - we love hearing stuff like this!

Reviewed 4 February 2017 via mobile

The service and friendly staff quickly got us on our way speedily and an excellent electric bike allowed us to go about 80 KMs with relative ease to admire the most wonderful country surrounding Queenstown. Everything worked well, and we returned tired but contented

Thank neil2015
NZBuckStopsHere, Owner at Vertigo Bikes, responded to this review

80 k's? VERY impressive, even on an e-bike. Well deserved beverages afterwards I bet! Thanks again for your feedback.

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