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Queenstown i-SITE Visitor Information Centre

Certificate of Excellence
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Address: Corner Camp & Shotover Streets | Clocktower Building, Queenstown 9300, New Zealand
Phone Number:
+64 3-442 4100
08:30 - 20:00
Closed now
See all hours
Sun - Sat 08:30 - 20:00

We are the official Queenstown i-SITE Visitor Information Centre and your...

We are the official Queenstown i-SITE Visitor Information Centre and your local experts in our region which is the number one choice for visitors. This Qualmark endorsed centre is part of New Zealand's official Visitor Information Network (i-SITE)and the only official government approved information and booking centre in Queenstown. We are also the only visitor centre not owned or affiliated with any tourism operator thus remain unbiased about the best products to suit our visitors. We are your ‘one stop shop’ for travel advice and bookings for Queenstown tours, activities and accommodation. As an official i-SITE, we also specialise in travel arrangements for all New Zealand destinations. Better still, our service to you is FREE

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TripAdvisor Reviewer Highlights

Read all 232 reviews
Visitor rating
  • 107
  • 45
    Very good
  • 10
  • 6
  • 2
Informative and Friendly

We used the services offered here a lot and booked rides on Skippers Jet, sky diving with Nzone etc. Found the staff to be so friendly and full of information, so useful to first... read more

Reviewed 4 days ago
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232 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Level Contributor
73 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
Reviewed 4 days ago NEW

We used the services offered here a lot and booked rides on Skippers Jet, sky diving with Nzone etc. Found the staff to be so friendly and full of information, so useful to first time visitors. Ask them anything and they will help you to the best of their ability. Great place to get answers to your questions!

Thank M K S
Toronto, Canada
Level Contributor
3 reviews
Reviewed 4 days ago NEW

There are lots of booking centres around Queenstown, i-site is the only official maybe? The team member was very friendly

Thank acreid414
Sydney, Australia
Level Contributor
20 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW

Really helpful lace to go to to see different brochures of different touristy activities that one can do when visiting Queenstown.

Thank ExoticPilot
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW via mobile

The ladies in here were an absolute help to me whilst wandering around getting completely lost! Provided me with a map and showed me where I needed to go. Customer service at its best!

Thank Christopher C
Level Contributor
5 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

If you feel overwhelmed with options when you get to Queenstown, the i-Site visitor center at the Clocktower is a great place to start. The staff are very friendly and will do everything they can to help you experiences the wonderful activities of Queenstown

Thank David B
Christchurch, New Zealand
Level Contributor
442 reviews
194 attraction reviews
common_n_attraction_reviews_1bd8 115 helpful votes
Reviewed 2 weeks ago

Gets busy, but has lots of brochures about activities to do and how to spend your money, which is easy in Qtn

Thank happysheepChina
Gold Coast, Australia
Level Contributor
193 reviews
99 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
Reviewed 2 weeks ago

Centre of town- ski buses goes nearby- busy for skihire etc- prices ok- lots of choices. Close to lots of restaurants and ski shops.

Thank Gareth G
Montreal, Canada
Level Contributor
261 reviews
78 attraction reviews
common_n_attraction_reviews_1bd8 85 helpful votes
Reviewed 3 weeks ago

We were very impressed with the service at this i-site! They were efficient, knowledgeable and gave very good advice based on the upcoming weather and popularity of the activities. They helped us book our real journeys tickets from te anau to milford sound and answered all our questions.

Thank Sheila514
Durango, Colorado, USA
Level Contributor
119 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
Reviewed 4 weeks ago

Staff was very helpful and informative. They set us up and steered us to great attractions! You won't be disappointed.

Thank Marym1461
Auckland Region, New Zealand
Level Contributor
9 reviews
8 attraction reviews
Reviewed 4 weeks ago

very knowledgeable and helpful! great location and easy to find. with so much choice in queenstown to book tours it was great to know and feel you were getting a great service at the i-site.

Thank littletravelvoice

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Queenstown i-SITE Visitor Information Centre and other visitors
2 questions
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Questions? Get answers from Queenstown i-SITE Visitor Information Centre staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?