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Onsen Hot Pools Retreat & Day Spa

160 Arthurs Point Road | Arthurs Point, Queenstown 9371, New Zealand
+64 3-442 5707
Review Highlights
The most amazing experience

This was one of the highlights of our trip, it was so welled organised by the staff. The location... read more

Reviewed 1 week ago
Luke F
Nice way to spend a couple hours

Onsen is at Arthur Point, about 2km on the right hand side past the Shotover boat tours and across... read more

Reviewed 1 week ago
Wayne N
Sydney, New South Wales, Australia
via mobile
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While Queenstown is generally done at full pace, Onsen Hot Pools takes a step back to let you take in the beauty of the surroundings and simply relax. With uninterrupted views across the Shotover Canyon, our Cedar Hot Tubs are heated to 37.8C on warmer days and up to 39.8C during the winter and can accommodate up to four adults. Our natural setting is matched by the pure water captured on its endless journey between the sky and earth to continually fill and refresh the pools. With complimentary transport to and from Queenstown, Onsen Hot Pools is relaxation the natural way.
  • Excellent75%
  • Very good19%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
Closed Now
All hours
Hours Today: 9:00 AM - 10:00 PM
Suggested Duration: 1-2 hours
160 Arthurs Point Road | Arthurs Point, Queenstown 9371, New Zealand
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1 - 10 of 1,185 reviews

Reviewed 1 week ago

This was one of the highlights of our trip, it was so welled organised by the staff. The location is amazing and paying the little extra to get a beverage and snack is definitely worth it. Need to book in advance as it is very...More

Thank Luke F
Reviewed 1 week ago via mobile

Onsen is at Arthur Point, about 2km on the right hand side past the Shotover boat tours and across from Strike Bowling. It’s less than 15 minutes away by car from Queenstown. There are 6 private spas all facing a mountain with river views below....More

Thank Wayne N
Reviewed 1 week ago via mobile

Absolutely loved the Onsen Pools. It was a stunning morning - although the only time slot left at the time was very early morning it was so worth it - the tandeki made it even more special. The views are truly breath taking. Would recommend...More

Thank Kate D
Reviewed 1 week ago

I can't imagine of a better activity to do in a cold winter night (or day) when in Queenstown. Private hot pool and shower, awesome views and clean facilities. You should book it well beforehand as it gets busy. Kids are not allowed at night...More

Thank Arash V
Reviewed 1 week ago via mobile

Thoroughly enjoyed our visit to Onsen Hot Pools last night, views were sensational and overall experience very relaxing!! Staff were lovely and very knowledgeable! Definitely worth spending the extra money to get the Tandeki Package! Thank you, we will be back!! 😊

Thank Kendra S
Reviewed 1 week ago via mobile

Must book early for the hot pools as they book out well in advance. We had the 8pm slot and booked 5 months earlier. The views and setting is exceptional. They bring you bubblies, ice cream and water. It is expensive for an hour bath...More

Thank Rebecca & J
Reviewed 2 weeks ago via mobile

Relax for an hour after a long day. Thinking of coming back for the night portion for a shot at star viewing. Towels cost extra.

Thank RachelFNZ
Reviewed 2 weeks ago via mobile

Breathtaking views and a great way to connect and get away. Felt like a mini holiday to us - no kids and a view of a lifetime. Take towels - they are pricey at $4 each. We enjoyed the experience and wished we could stay...More

Thank YummyTravellerMummy
Reviewed 2 weeks ago via mobile

Views amazing. Staff friendly. Hot pool was very relaxing after being on the go for a week! Hot pool offers privacy and relaxation.

Thank Michelle W
Reviewed 2 weeks ago via mobile

My wife and I booked it for when we arrived in Queenstown after 27h travel from Europe. This was a great way to relax and enjoy the spectacular view from the pool.

Thank Mathieu D
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Questions & Answers
Kay K
19 September 2017|
AnswerShow all 2 answers
Response from ustripfeb2010 | Reviewed this property |
Hi Kay K, probably contact them directly, I imagine it would be dependent on when sunsets are at that time of the year. Your visit to the pools will be amazing no matter what time you go!
6 August 2017|
Response from Hayleigh R |
we had the sunset to evening slot at 530 mid august. to be honest this was the perfect timing. not to mention the views during daylight hours.
6 August 2017|
AnswerShow all 3 answers
Response from TravelSer8 | Reviewed this property |
I agree with shazzzalo, we have done night session and it was great but if its cloudy and no stars, you will be starring at pitch dark