We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: ul. Florianska 44, Krakow 31-021, Poland
Phone Number:
+48 12 421 13 27
Website
Today
09:00 - 08:59
Open now
See all hours
Hours:
Sun - Sat 09:00 - 08:59
Description:

Cracow City Tours - young, energetic tour company from Cracow, professional...

Cracow City Tours - young, energetic tour company from Cracow, professional attitude and excellent value for low prices. Auschwitz-Birkenau Museum, Salt Mine in Wieliczka, Cracow Old Town Sightseeing, Nowa Huta, Zakopane, Dunajec, Częstochowa and many more. The meeting point located in the city centre and easy to be found. No hotel pick-up as we don’t intend to torture you going around the town and collecting people from other hotels. Groups can expect individual treatment.

read more
Book In Advance
More Info
US$36.22*
and up
Wieliczka Salt Mine from Krakow
More Info
US$71.35*
and up
Full-Day Trip to Zakopane from Krakow
More Info
US$71.35*
and up
Czestochowa historical tour from Krakow including visit to the Black Madonna

TripAdvisor Reviewer Highlights

Read all 1,178 reviews
Visitor rating
  • 539
    Excellent
  • 85
    Very good
  • 14
    Average
  • 12
    Poor
  • 7
    Terrible
Wonderful trip to Zakopane with Michael

We had a wonderful day with Michael- we just happened to pass the office and our enquiry led to a tour to Zakopane. It was just the two of us on that day's tour but we didn't... read more

5 of 5 bubblesReviewed 5 days ago
Kaushik S
Add Photo Write a Review

1,178 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 657: English reviews
Darlington, United Kingdom
Level Contributor
4 reviews
4 attraction reviews
3 of 5 bubbles Reviewed yesterday NEW via mobile

I did both the Auschwitz and salt mines tour with Cracow City Tours. Auschwitz tour was not as good as I hoped in terms of the length of time actually at the site. It was advertised as a 7 hour trip. Given that I knew the travel time each way was about 1.5 hours I expected 4 hours at Auschwitz,... More 

Helpful?
Thank helenbowman
2 reviews
5 of 5 bubbles Reviewed 5 days ago NEW

We had a wonderful day with Michael- we just happened to pass the office and our enquiry led to a tour to Zakopane. It was just the two of us on that day's tour but we didn't complain- Michael was friendly and a great driver! Although the weather wasn't ideal to get a good view of the Tetra mountains- we... More 

Helpful?
Thank Kaushik S
Lincoln, United Kingdom
Level Contributor
21 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 week ago

our driver Tomasz arrived at our Hotel on time,to take 8 Ladies on this tour, He explained all of the sites in detail and made the whole tour so memorable, allowing us plenty of time to appreciate the sights. Will,use this company on our next visit

Helpful?
Thank Lilian H
Perth, Australia
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 weeks ago

I found out about this company through our hostel, Greg and Tom's. We chose to do Auschwitz tour, and then the next day we used the same company to visit the Salt Mines. Both trips were excellent, and the guides incredibly friendly, professional, and knowledgable. The free lunch at the beer house hostel was a bonus and definitely worth redeeming!

Helpful?
1 Thank katiemtobin
TomKrak, Manager at Cracow City Tours, responded to this review

We really appreciate your opinion about one of our tours. It is a genuine pleasure to read that you are satisfied with our service. We are proud to have an opportunity to work with our guides - genuine experts. Thank you very much indeed for your comment. Best regards Cracow City Tours staff More 

London, United Kingdom
Level Contributor
10 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Many tour companies do Auschwitz trips in Krakow and my research lead me to this company. I was very pleased with my choice and would use again for other trips they provide. The Auschwitz / Birkenau tour was a fast track tour of the key areas. You could spend days on your own at the site but if you need... More 

Helpful?
1 Thank Steve G
TomKrak, Manager at Cracow City Tours, responded to this review

We are glad that the service we have provided for you met your expectations Thank you very much indeed for your comment. Greeting from the staff and we hope to see you in Krakow again. Best regards Cracow City Tours staff More 

Knob Noster, Missouri
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 3 weeks ago

We loved it. It is a personalized tour. We saw Old Ghetto, Jewish District, historic old town and Schindler's factory.

Helpful?
Thank elisambeck
TomKrak, Kierownik at Cracow City Tours, responded to this review

We really appreciate your opinion about our tours. On behalf of the whole Cracow City Tours I would like to thank you very much for having taken the time to comment on our tours and services. Best regards Cracow City Tours staff More 

Scotland
Level Contributor
57 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 88 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

We booked a trip to Zakopane and Tatra Mountains. My husband wasn't too keen but he finally agreed :-) He booked the trip through Cracow City Tours - what a GREAT choice he made. We were picked up at hotel at stated time , only another 3 in the mini bus - very comfortable journey. The guide - KASIA KISIELOW... More 

Helpful?
Thank ev0604
TomKrak, Kierownik at Cracow City Tours, responded to this review

It is a genuine pleasure to read that you are satisfied with our service. We are more than proud to have an opportunity to work with our guides - genuine experts. Zakopane is always a good spot to discover while visiting Lesser Poland. Thank you very much indeed for your comment. Greeting from the staff and we hope to see... More 

1 review
5 of 5 bubbles Reviewed 4 weeks ago

Because we didn´t have much time when we visited Krakow, we decided to do a tour to both Auschwitz and the Salt Mines on the same day. The woman on the office warned us that it would be a long day, and so it was, but we had the best day ever. Vladimir, the guide, shared all of his knowledge... More 

Helpful?
Thank Ingrid N
TomKrak, Kierownik at Cracow City Tours, responded to this review

It is a genuine pleasure to read that you are satisfied with our service. We are proud to have an opportunity to work with our guides - genuine experts. Vladimir is extremely knowledgeable and he always leads the groups with passion. Thank you very much indeed for your comment. Greeting from the staff and we hope to see you in... More 

scotland
Level Contributor
17 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Booked with Cracow city tours for a trip to auschwitz & birkenau Can't fault a thing Ease of booking was great Luxury coach Fantastic tour guides

Helpful?
Thank macduf30
TomKrak, Kierownik at Cracow City Tours, responded to this review

We really appreciate your opinion about one of our tours. We are glad that you are satisfied with our services. Thank you very much indeed for your comment is extremely important for us to have the feedback form our customers. Hope to see you once again in Cracow. Best regards Cracow City Tours staff More 

Leeds, United Kingdom
Level Contributor
25 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Booked the Salt Mine tour when we arrived in Krakow. No problem whatsoever. The pickup point was close to our hotel. We were transported in a mini bus, which was spotless. The driver was very friendly. I think there was only one stop in the centre on our return, however, when we asked how to get back to our hotel... More 

Helpful?
Thank Dreamfields11
TomKrak, Kierownik at Cracow City Tours, responded to this review

It is a genuine pleasure to read that you are satisfied with our service. We are glad that you are satisfied with our services. Thank you very much indeed for your comment. Best regards Cracow City Tours staff More 

Travellers who viewed Cracow City Tours also viewed

Krakow, Lesser Poland Province
Krakow, Lesser Poland Province
 
Krakow, Lesser Poland Province
 

Been to Cracow City Tours? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Cracow City Tours and other visitors
16 questions
Ask a question

See all questions (16)

Questions? Get answers from Cracow City Tours staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?