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Discover Cracow Tours

#28 of 254 Tours in Krakow
Certificate of Excellence
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Address: Sw. Jana 2 | Old Market Square, Krakow 31-018, Poland
Phone Number:
+48 12 346 38 99
Website
Today
09:00 - 20:00
Open now
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Hours:
Sun - Sat 09:00 - 20:00
Recommended length of visit: More than 3 hours
Description:

With a passion for perfection since 2009, we have done our best to make the...

With a passion for perfection since 2009, we have done our best to make the time spent with us give you unforgettable memories. Dynamic development of the company places us among the leaders in the region, so far more than 200 thousand satisfied tourists have discovered Kraków with us. We are a licensed tour operator, a partner of the biggest international hotel chains and a member of Polish Tourist Organisation. We believe that everyone has the right to wonderful memories, hence our mission is to create a joyful and friendly form of the highest quality sightseeing. We implement it according to international standards, where the key qualities are safety, professionalism, comfort and individual approach. Our team is made of experts at giving joy, local enthusiasts, people who are in love with Kraków, professional tourist guides and experienced drivers. We are constantly developing and implementing ideas for fascinating trips, so that tourists from all around the world can discover the beauty of our region. Our company's social responsibility is expressed by charity activities. We support \"Uśmiech Dziecka\" foundation, which helps children from Jan Brzechwa's Orphanage in Krakow. Whenever you buy services marked with a heart you help with us.

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US$76.26*
and up
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Wieliczka Salt Mine Guided Tour from Krakow

TripAdvisor Reviewer Highlights

Read all 1,180 reviews
Visitor rating
  • 680
    Excellent
  • 178
    Very good
  • 49
    Average
  • 20
    Poor
  • 30
    Terrible
Amazing Service

We pre-booked transfers from airport to hotel & we were very surprised & pleased with the amazing service we received. Our flight was late but our host was unfazed & greeted us... read more

5 of 5 bubblesReviewed 3 days ago
Tickhillgore
via mobile
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1,180 Reviews from our TripAdvisor Community

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Showing 957: English reviews
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

We pre-booked transfers from airport to hotel & we were very surprised & pleased with the amazing service we received. Our flight was late but our host was unfazed & greeted us warmly, welcomed us to Poland & then took us to our vehicle. It was spotlessly clean, modern & very comfortable. Even though it was late in the evening... More 

Helpful?
Thank Tickhillgore
2 reviews
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

Booked 2 tours with this company.. Day one was Auschwitz Birkenau fantastic tour guide and a humbling experience.. Head set worked perfectly. Day two was salt mines.. Headsets not very good but trip was good. Beware there is lots of walking for two days! Great trip great company!

Helpful?
Thank Alan C
1 review
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

The service discover Cracow provided was excellent, they were always on time and made sure everyone was looked after. I would recommend booking with them if ever in Krakow.

Helpful?
Thank Chloe M
Belfast, United Kingdom
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We booked two trips through our hotel (Hotel Santi) and Discover Cracow were the tour operators. The trips to Auschwitz and Salt mines went like clockwork, we were picked up at the time specified at out hotel and shuttled off in comfortable minibuses. On arrival at our destinations the guides took over and they where fantastic. Could ask for better... More 

Helpful?
Thank Kevin01562
Sevenoaks, United Kingdom
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

This is well worth making the trip for when visiting Krakow. I wasn't fully aware about the suffering endured here. This place of terror is part of our European history and I think everyone should visit it to never forget the horrors of war. The trip is well organised. The guide was great. I won't ever forget that I've been.... More 

Helpful?
Thank childfriendlyhols
Gander, Canada
Level Contributor
18 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 1 week ago

I used this company for both the Auschwitz tour and the Salt Mines. I did the Auschwitz tour the first day and it was find but I was glad I sat in the front, as the seats are tightly packed and the bus was full. Our company rep was very nice but I do think the company could improve the... More 

Helpful?
Thank bailesh
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago

This was one of the best tours I booked and fantastic value for money. The driver/guide was very informed and gave time to respond to questions and we did not feel hurried in any part of this trip. From journey around 2 hours there and back to Krakow and cable and ski lift ride along with his knowledge this was... More 

Helpful?
Thank Beverley V
ewaszady, Kierownik ds. gości at Discover Cracow Tours, responded to this review

Hello, Beverley! We appreciate your comment so much! It is so nice to see a Five-Star review. Thank you for pointing out the organisational and economic sides of the tour - it is our great pleasure to provide you with a great service. Our drivers who are leading the tour to Zakopane are indeed excellent, they are doing their best... More 

Level Contributor
15 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Used this company for tours to Auschwitz and Birkenau and Wieliczka Salt mines. The pick up from the hotel was on time in comfortable mini buses. At the sites Discover Cracow guides stayed with you until you were handed over to excellent local guides. Overall well organised trips well worth the price paid.

Helpful?
Thank Glen G
ewaszady, Kierownik ds. gości at Discover Cracow Tours, responded to this review

Hi Glen! Thank you so much for your feedback! We are doing evething in our capacity to provide the best service for our Customers and to hear them appereciating our effords is the best rewards for us. Our Transport Department is trying very hard to organise tours perfectly and our tour leader's mission is to take care of tourists and... More 

Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago via mobile

Used discover krakow for the salt mines and auschwitz tours. Picked up at a central point by a lovely guide who spoke very good English and were friendly and informative. Comfortable busses with air conditioning.

Helpful?
Thank Claire B
ewaszady, Kierownik ds. gości at Discover Cracow Tours, responded to this review

Hi Claire, Thank you so much for your Five-star review! It is so nice to hear from a happy customer! We will make sure that our guides get to know your appereciation for them - it is indeed the best reward for their effords. The comfort of our clients is our priority. We are so thankful that you choose our... More 

Murcia, Spain
Level Contributor
102 reviews
52 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Organized by Discover Krakow.com .They didn't pick up as planned as office forgot to inform guide. Eventually walked to minibus and squashed in for the journey. Full bus. The guide was excellent, and quite emotional. Disappointed not to see block 6 with children's toys and belongings which friends had seen and found very moving. Horrendous conditions they all had to... More 

Helpful?
Thank YvonneCR2014
ewaszady, Kierownik ds. gości at Discover Cracow Tours, responded to this review

Hello Yvonne, Thank you so much for your comment! We will use your feedback to improve our tours. We are sorry for making you wait for your pick up - we are trying very hard to organise tours as well as we can, sometimes mistakes happen though, and as soon as we realised our mistake our Transport Department did everything... More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?