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Address: Washington DC, DC
Phone Number: +1 877-430-2453
Website
Description:

Capital Bikeshare offers access to a fleet of over 2,500 bicycles located...

Capital Bikeshare offers access to a fleet of over 2,500 bicycles located at over 300 stations across Washington, D.C., Arlington, VA, Alexandria VA, and Montgomery County, MA. 24-hour and 3-day passes are available for purchase at any station throughout the system. Annual memberships, 30 day memberships, and daily key memberships are available for purchase online. Passes and memberships include an unlimited number of trips within your access period and the first 30 minutes of every trip is free.

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TripAdvisor Reviewer Highlights

Read all 242 reviews
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  • 86
    Excellent
  • 40
    Very good
  • 9
    Average
  • 11
    Poor
  • 56
    Terrible
nice way to move around however app could be better

we used the bikes to move around in Washington mall area and near Rock Creek park. If you stay under the 30 min they are free. However it is not very clear sighted were you can... read more

3 of 5 bubblesReviewed 12 October 2016
rob30berg2015
,
Oosterhout, The Netherlands
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242 Reviews from our TripAdvisor Community

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Showing 202: English reviews
1 review
1 of 5 bubbles Reviewed yesterday NEW

They charged me $80 for a single day bike - where i docked the bike within 30 mins every time. Upon talking to them they said the bikes dock sensors did not show it was docked - even though they agreed the bike was at the station. Typical customer service - they started telling me about the "Terms and Conditions"... More 

Helpful?
Thank Vikram D
Norfolk, Virginia
2 reviews
1 of 5 bubbles Reviewed 2 weeks ago via mobile

Docks sometimes don't work so the bike cannot be checked in at the end of a ride, so the user is charged until Bikeshare fixes the dock. Horrible quality.

Helpful?
Thank Jane C
Level Contributor
36 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

We are new to the Bikeshare system. However, after spending a day on the bikes we loved it. The app tells you the locations of the bike racks along with how many stations there are and the current number of bikes at the location. The cost for a bike for 24 hours was $8. This is hinged on you docking... More 

Helpful?
Thank Gerald C
Abu Dhabi, United Arab Emirates
Level Contributor
94 reviews
77 attraction reviews
common_n_attraction_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed 27 October 2016

1-Plan you trip ahead, the places you intend to visit 2-Must have the internet on your mobile 3-Download the bike share app, and get used to the app, how to search, timer,... 4-Must have google map as well in case you are lost 5-Must have credit card 6-Check how far the bike station away from your attraction 7-Simple simple register... More 

Helpful?
1 Thank FreeAdventurer
Canberra, Australia
Level Contributor
17 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 October 2016

I was in DC for over a week for business visiting from Australia. A 3 day pass is $US17, then the registered credit card is used each outing to obtain pass code to pull a bike from the rack. You are billed for time used - which is very cheap. Less tha 30 min is free, so I would ride... More 

Helpful?
Thank Kym F
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 21 October 2016

Seems like a great idea, but when you go to pay for a bike it tells you it is $8 for the day but does not tell you how much it charges you for every 30 minutes you have the bikes out. My family and I rented three of them and used them for the day to go to the... More 

Helpful?
2 Thank Mindy A
Oosterhout, The Netherlands
Level Contributor
42 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 12 October 2016

we used the bikes to move around in Washington mall area and near Rock Creek park. If you stay under the 30 min they are free. However it is not very clear sighted were you can find the next bike station and if there is still room. So be aware were you are going and if there is a station... More 

Helpful?
Thank rob30berg2015
Seattle, Washington
Level Contributor
23 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 5 October 2016

Get the mobile app, read up on city bikelanes, and you can easily cover so much more ground in the city, combined with Metro subways. Some stations will have hard to read screens, so remember what they ask you each rental. People ride on the sidewalks all the time, so don't fret while in downtown, just be curteous. A 3... More 

Helpful?
Thank gordofong
1 review
1 of 5 bubbles Reviewed 22 September 2016

Pricing for single trip is unclear. Tried to contact the useless customer service which ended up terrible.

Helpful?
Thank Peter S
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 16 September 2016 via mobile

Rented 2 bikes to tour DC.expected to pay $24 or so based on 2 bikes for 3.5 hours based on rates stated on website ie: $8 for 24 hours. Got home only to see cc charges of $124.00 plus the $16 membership fee.Total Scam.Called Capitalbikeshare to no avail getting only 50% credit as they say bikes need to be checked... More 

Helpful?
1 Thank Robin C

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Questions & Answers

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5 questions
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virginia, United States

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?