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Maui

Maui, Maui, HI
+1 808-893-5200
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Review Highlights
Great Car Rental Agency

We booked E-Z car rental in Maui, and had great service. Our flight landed just after 9 pm, walked... read more

Reviewed 1 week ago
EagerB
,
Vernon, Canada
Hertz at Maui airport is HORRIBLE

I am Gold circle Presidents member which is Hertz’s highest tier loyalty level. After picking up... read more

Reviewed 2 weeks ago
travelingjoe5678
,
New York City, New York
via mobile
Read all 130 reviews
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Overview
  • Excellent64%
  • Very good10%
  • Average3%
  • Poor4%
  • Terrible19%
Travellers talk about
LOCATION
Maui, Maui, HI
CONTACT
Website
+1 808-893-5200
Write a ReviewReviews (130)
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All reviews
"destination wedding"
in 2 reviews
"small intimate wedding"
in 2 reviews
"plane ride"
in 2 reviews
"kahului airport"
in 2 reviews
"lahaina"
in 15 reviews
"alamo"
in 3 reviews
"beaches"
in 15 reviews
"ministry"
in 4 reviews
"pilot"
in 4 reviews
"walmart"
in 3 reviews
"whales"
in 3 reviews
"snorkel"
in 6 reviews
"highway"
in 2 reviews
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1 - 10 of 124 reviews

Reviewed 1 week ago

We booked E-Z car rental in Maui, and had great service. Our flight landed just after 9 pm, walked over to direct shuttle bus, and were met by a very helpful service agent. Originally we had booked for a mid sized SUV, but were upgraded...More

Thank EagerB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

I am Gold circle Presidents member which is Hertz’s highest tier loyalty level. After picking up baggage there is a counter which is not used and a sign says take the bus. Huge line in the rain to wait for the bus. Driver filled bus...More

Thank travelingjoe5678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Ridiculous as gold members with car reservation in advance wait for 1 hour to be told are out on waitlist for cars to come back and another hour wait at Maui airport! Agents were rude and not helpful! What a business that doesn’t care about...More

1  Thank seery2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
A TripAdvisor Member
1
Reviewed 2 weeks ago via mobile

Hard to believe the Aloha spirit lives in Maui. Lia, the so called acting manager at this facility couldn’t be more sarcastic, condescending, and outright rude. So as a gold member, I have a reserved and paid for reservation, you make me stand in line...More

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

I was clear that I did not want accident insurance. Charged me anyways and when I called to dispute the charge I was met with a very rude response of "you should have read the contract more carefully." Car was damaged and seat was stained....More

1  Thank Matthew F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2018

My husband and I wanted a small intimate wedding on Maui in December 2017. Precious Maui Weddings was my first choice when seeking a destination wedding planner from way over in seattle, WA. They not only had the best online reviews, but Deanne was a...More

Thank Tara L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2018

We just want to say that we had a very good experience renting from Alamo in Maui during the week of January 23, 2018. When we checked in, our counter person was Junior. He was pleasant, polite and welcoming. He answered all of our questions...More

Thank willcee2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2018 via mobile

Coming to Maui with our kids and grandkids required 2 cars. Two children’s car seats added 290 USD to the rental fee. We were handed two beat-up car seats and told we had to install them ourselves. Not easy in the dark at 11:00 p.m....More

Thank Blake E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2018

Maui is a great place to vacation. One of the best places in the world. Unfortunately, it helps to have a can and I made the mistake of renting through Hertz. They have refused to honor the WRITTEN reservation and quote I had secured prior...More

Thank Marc K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2017

We just got back from our wedding/honeymoon in Maui and used Precious Maui Weddings to help us in coordinating our small wedding. From the moment we first made contact, all of our questions were answered promptly by Deanne. She helped walked us through all the...More

1  Thank tee1215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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