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Le Grand Casino de la Mamounia

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Address: BP 292 | bab jdid, 40000 Medina, Marrakech 40000, Morocco
Phone Number: +212 5244-44570
Website
Description:

Le Grand Casino La Mamounia fait partie des lieux d'exception de Marrakech....

Le Grand Casino La Mamounia fait partie des lieux d'exception de Marrakech. Parmi le large panel de jeux de hasard qu'il propose, on compte vingt tables de jeux, rassemblant poker, roulettes et black jack et 180 machines a sous. Pour lier les plaisirs culinaires a la frenesie du jeu, un restaurant gastronomique propose une cuisine internationale, a deguster au son d'un orchestre, en admirant les tables de jeux.

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TripAdvisor Reviewer Highlights

Read all 52 reviews
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  • 9
    Excellent
  • 3
    Very good
  • 0
    Average
  • 1
    Poor
  • 2
    Terrible
Unpleasant welcome, good food - weigh it up

I have not been here for a long time after a waitress spilt coke on me and then told me I was rude when I asked if she was going to appologise - but I decided to give it another... read more

4 of 5 bubblesReviewed 28 March 2016
MarrakchiaBritgirl
,
new york, usa
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52 Reviews from our TripAdvisor Community

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Showing 15: English reviews
Bangkok
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago via mobile

Was not made very welcome in this relatively small casino. Staff were sulking around. Floor manager made me pay for my drinks even though I was playing with over 2,000 D on the black jack tables. I would avoid this casino. There are better ones to choose from.

Helpful?
Thank GeorgeB19
Tehran, Iran
Level Contributor
99 reviews
43 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 13 October 2016

It is a good casino. Air conditioned. High ceilings. Perfect food. Good location. Be careful about people who do not respect the rules and speak any other languages than English and French on poker tables.

Helpful?
Thank Shervin F
new york, usa
Level Contributor
53 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 28 March 2016

I have not been here for a long time after a waitress spilt coke on me and then told me I was rude when I asked if she was going to appologise - but I decided to give it another go 4 years later! So with an open mind we went - on arrival you are greeted by a lady... More 

Helpful?
1 Thank MarrakchiaBritgirl
grandcasino, Responsable commercial at Le Grand Casino de la Mamounia, responded to this review

We are really sorry to read that That said, we are constantly striving to improve our services and the service we offer to our customers . Sincerely hoping you welcome again , and prove that your remarks have been taken into account Sincerely More 

Kuwait City, Kuwait
Level Contributor
71 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 15 March 2016 via mobile

I came 5 days in a row everyday minimum i play 5000 drham about 500 us twice I played 15000 drhams i ordered club sandwich I waited one and half hour then they said u r not playing u must pay !!!! And when im playing at the table i ordered water and it didn't come and one time i... More 

Helpful?
1 Thank looolzat
grandcasino, Responsable commercial at Le Grand Casino de la Mamounia, responded to this review

Thank you for taking the time to review our Casino. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Sincerely hoping you welcome again , and prove that your remarks have been taken into account Sincerely More 

Iasi, Romania
Level Contributor
188 reviews
143 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 18 February 2016

I nice casino with very nice arhitecture and lovely in the evening! I was almost to take a big pot, but I stopped around 1500 euro on slot machine. It's a place were you can drink some beer.

Helpful?
1 Thank SakinTravel
grandcasino, Responsable relations publiques at Le Grand Casino de la Mamounia, responded to this review

I am delighted to read that you enjoy this time spent with us. I hope to see you very soon. Grand Casino Mamounia More 

Ramsbottom, England, United Kingdom
Level Contributor
630 reviews
416 attraction reviews
common_n_attraction_reviews_1bd8 143 helpful votes
5 of 5 bubbles Reviewed 20 August 2015

The hotel and gardens are beautiful and the staff seem happy to let visitors come in and wander around . We were unable to view winston churchills paintings as the suite they are in was in use but interesting to see the combination of ancient and modern done very well here

Helpful?
1 Thank Alan W
Marrakech
Level Contributor
71 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 13 August 2015

The service is fairly fast and the food is good. Vegi Sandwiches are really well made and...I like their homemade french fries! There is a live band playing at night, I even thought it was Radio before having noticed it was a real band. The Kitchen is open up to early in the morning which is perfect if you want... More 

Helpful?
Thank EstherManceri
Cardiff, United Kingdom
Level Contributor
17 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 19 April 2015

Though this would be nice to see but oh did we feel so unwelcome! No shorts or sandals allowed which is fair enough but it seemed if the face fits....... Definitely did not feel welcome here and wouldn't bother again

Helpful?
2 Thank Sally G
Level Contributor
15 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 22 March 2015 via mobile

Warm welcome i've receive a nice service by ismail a young waiter he was so kind . The service was quick ,i'll recommend this casino it worth playing

Helpful?
Thank Oulamine M
salisbury
Level Contributor
32 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 25 February 2015 via mobile

had dinner in the Italian restaurant the food was 1st class service top class enjoyed the music from the small instrumental group, highly recommend not cheap by Marrakech prices around 400 dirham for main course. The casino was friendly as had a small play found the staff friendly and helpful

Helpful?
Thank andy V

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