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Eco Friendly Vietnam

#1,632 of 1,109 things to do in Vietnam
Certificate of Excellence
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Address: Vietnam
Phone Number:
+84 4 6261 5000

TripAdvisor Reviewer Highlights

Read all 126 reviews
Visitor rating
  • 59
  • 12
    Very good
  • 4
  • 0
  • 1
Absolutely exceptional customer service, start to finish

We had a wonderful experience with EcoFriendly in January 2017. Their customer service is some of the best I have ever received in my travels, from start to finish. All of... read more

5 of 5 bubblesReviewed 2 days ago
Ashley S

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126 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

We had a wonderful experience with EcoFriendly in January 2017. Their customer service is some of the best I have ever received in my travels, from start to finish. All of their trips are private and customized based on the number of people. The process of securing various quotes from Ba by email while we were still in the US... More 

Thank Ashley S
Vancouver, Canada
1 review
5 of 5 bubbles Reviewed 3 weeks ago via mobile

We did a 1 day tour of Halong Bay with EcoFriendly, but was definitely a highlight of our trip. They were super organised in planning out the logistics, as it's a little complicated getting to CatBa Island. Once we were on the boat we had an incredible time! The views on the boat were incredible, and they took us to... More 

Thank Brendan L
London, United Kingdom
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 24 November 2016

Amazing sights, probably one of the best places I have ever seen. The boat are good but very rudimentary, it is not a cruise. The 2days/1night is rather a 1 day/1night since you start at 12am and you are back at 11am the next day. (I believe all tours does that to avoid losing a day. Guide speaking decent english,... More 

Thank Jonathan S
Eco-Friendly V, Front Office Manager at Eco Friendly Vietnam, responded to this review

Dear Mr. Johnathan S, Thank you very much for your feedback. That is very important for us to improve our services. We just want to clarify 1 thing: our boat trips start at 11 AM (can be earlier some times) and this is written clearly in the itinerary. You did not book car for the transportation with us and you... More 

Level Contributor
13 reviews
5 of 5 bubbles Reviewed 22 November 2016 via mobile

We had a great time on our private boat with Ecofriendly. A friend had recommended them to us, in order to avoid being crowded in with lots of orne tourists on a boat. Our guide was very friendly and the food was incredible. Too much for the two of us to eat alone! We loved kayaking around the lagoons and... More 

Thank slr3802
San Diego, California
2 reviews
5 of 5 bubbles Reviewed 2 November 2016 via mobile

My wife and I went to Vietnam for our honeymoon and so decided to book our own boat with Eco friendly Vietnam. I'm thrilled we did it, we got our own English speaking guide who was really knowledgeable, nice, and funny (Long). We meet other guides who also seemed great. We had our own huge boat and meals made just... More 

Thank leeripma
Level Contributor
3 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 7 October 2016

My wife and I booked a boat for one night at Eco Friendly Vietnam. They picked us up in Hanoi, gave us tickets to get to Cat Ba Island, and then met us when we arrived. They were so accommodating and nice the whole way through. We met up with our boat soon after arriving and were met by our... More 

Thank Nick M
New York City, New York
1 review
5 of 5 bubbles Reviewed 29 August 2016

My girlfriend and I booked an overnight trip on a Junk in Ha Long Bay in August 2016. Ba coordinated all of our transportation and details as well as food allergies that my girlfriend. He was extremely communicative and timely during all of the planning process. It was very, very mindless and easy. On the day we were supposed to... More 

Thank Stereoknob
Cape Town, South Africa
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 July 2016

Eco Friendly Vietnam provided excellent service for a taylor made 2 week trip (Hanoi, Halong Bay, Sapa, Saigon) that I recently completed with my family to Vietnam. Eco Friendly satisfied my preference to avoid the crowds and we got to share experiences with the locals. Everything that was arranged worked perfectly; all the guides, drivers and support staff were fantastic!... More 

Thank marekranoszek
Level Contributor
24 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 24 June 2016 via mobile

Absolutely one of the better companies around the area! They don't offer the mass tourism area so you can really enjoy the beauty of Halong Bay. Very good English speaking and friendly guide named Long was an absolute fine addition to the comfortable boat. Food was very nice! Only pitty that u think u have a 2 day trip but... More 

Thank Rogier E
Toronto, Canada
Level Contributor
28 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 26 May 2016 via mobile

Two of us decided to fit in a quick tour of Cat Ba and Halong Bay. The office emailed us back quickly and with lots of customization as we didn't have a lot of time. They picked us up at the airport and drove us to the speed boat that eventually took us to our own personal boat. 2 sleeping... More 

Thank Roseeh

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Eco Friendly Vietnam and other visitors
4 questions
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?