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VietnamStay

#25 of 796 Tours in Hanoi
Certificate of Excellence
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Address: 91B Ly Nam De, Hoan Kiem District | 2nd Floor, Kim Building, Hanoi 100000, Vietnam (Formerly VietnamStay)
Name/address in local language
Phone Number:
+84 4 3747 3482
Website
Today
08:30 - 18:00
Closed now
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Hours:
Mon - Fri 08:30 - 18:00
Sat 08:30 - 12:30
Description:

As the local Tour Operator in Indochina & Thailand, we endeavor to...

As the local Tour Operator in Indochina & Thailand, we endeavor to immerse you in our cultures and seek to help you participate in local activities, while still offering total comfort.

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TripAdvisor Reviewer Highlights

Read all 300 reviews
Visitor rating
  • 96
    Excellent
  • 3
    Very good
  • 1
    Average
  • 0
    Poor
  • 0
    Terrible
Great tour operator

Vietnamstay and Aurora were great. They coordinated a three week stay in Vietnam and Cambodia which made our holiday wonderful. Apart from one taxi driver being late to meet us... read more

5 of 5 bubblesReviewed 28 January 2017
croft2015
,
Devon, United Kingdom

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300 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Devon, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 January 2017

Vietnamstay and Aurora were great. They coordinated a three week stay in Vietnam and Cambodia which made our holiday wonderful. Apart from one taxi driver being late to meet us their guides and drivers were extremely good. The service was professional and very welcoming. They thought of all the details, down to making sure we had cold water.

Helpful?
2 Thank croft2015
South Miami, Florida
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 27 January 2017

Without a doubt ,this was the most wonderful 3 week experience made possible by Vietnamstay and Aurora Travel. Vietnamstay was extremely responsive and provided excellent service and value. We did a private tour , which I highly recommend, with a lot of adventure and education. I can't imagine a more professional and competent travel agency.

Helpful?
2 Thank jeroslow
France
Level Contributor
117 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 21 January 2017

We were pointed to VietnamStay by a friend while “normal” agencies where unable to provide a service. My first attempt with such a remote organization and… despite our late contact and the loaded time of the year (xmas) Tina assisted us like I could never imagine. We choose different items front the standard packages they offer on their web and... More 

Helpful?
2 Thank Zatash
Los Angeles, CA
Level Contributor
22 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 18 January 2017

Vietnamstay coordinated all our on the ground needs inside Vietnam and Cambodia for a 2 week stay. Hotels, guides, driver, boats, trains, buses were all top notch. In such a chaotic city, we felt very at ease knowing they were there to assist us. We did not have any problems and everything was as arranged in advance. We are grateful... More 

Helpful?
2 Thank NIBPIB
Medellin, Colombia
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 10 January 2017 via mobile

Vietnam Stay organized and designed a tailor-made one month long journey to Indochina (Vietnam, Thailand, Laos, Cambodia and Myanmar) for our group of 10 people, two families including children. Everything was absolutely flawless, and Wf had a seamless experience between the 5 countries. Camila, our contact at Vietnam Stay, could speak fluent english as well as spanish (our group speaks... More 

Helpful?
2 Thank Jaime A
Bangkok, Thailand
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 10 January 2017

We just travel through Vietnam and Cambodia with them and everything went incredibly well. They send their package and we made the necessary adjustments for what we wanted. The guides were always puntual and knowledgeable about the place and spoke very well Spanish for us. Hotels and restaurants were perfect. Couldn't recommend it more.

Helpful?
3 Thank lauramon88
Level Contributor
26 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 7 January 2017

We booked a multi week tour that included a brief stay in Thailand, a few days in Laos and a couple of weeks in Vietnam. We planned the trip with Mr. Pham Tuyen. In the initial phases of planning the trip - I contacted many international and Vietnam based tour operators. Tuyen was by far the most responsive and understanding... More 

Helpful?
4 Thank alwaysplanning50
Melbourne, Australia
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 December 2016 via mobile

I took 14 Year 12 students on a trip and we all can't stop raving about how well organised it was and how fantastic our tour guide was! I am going to book a family trip next year. It is the best way to see Vietnam. The personal care and attention to detail was exceptional.

Helpful?
2 Thank jodypode
Davis, California
Level Contributor
24 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 15 December 2016 via mobile

My wife and I used Vietnamstay to book a three week private tour through VietnamStay. We normally prefer to travel independently , however after reviewing our options, we decided to go with VietnamStay, as we were looking for a romantic and comfortable vacation. Mr. Pham Tuyen worked together with me to arrange hotels, transportation, guides and tours. After many email... More 

Helpful?
3 Thank GB&BB
Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 8 December 2016

Our group consisted of 5 couples and we booked a 7-day tour with Mr. Xuan Hao of VietnamStay. Mr. Hao is knowledgeable and pomp in responding to our Emails. Our schedule found us visiting Hanoi - Ha Long Bay - Nha Trang - Ho Chi Min City in 7 days. All the local guide are knowledgeable, friendly, and very compliant... More 

Helpful?
3 Thank Cecil F

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?