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Address: R2207 Thanh Cong tower, 57 Lang Ha Street, Ba Dinh Dist. | R2207 Thanh Cong tower, Hanoi 10000, Vietnam
Name/address in local language
Phone Number: +84 4 3514 0847
Website
Saturday
Closed
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Hours:
Mon - Fri 08:30 - 17:30
Sat 08:30 - 12:00
Description:

As passionate travelers ourselves, we understand the value of having a...

As passionate travelers ourselves, we understand the value of having a trusted resource you can rely on to help you find, research and book the world’s best travel products. Apro Travel team of experienced personnel, local experts who all have years of hands-on experience are always delightful, enthusiastic, devoted to service excellence and multi-lingual.

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TripAdvisor Reviewer Highlights

Read all 47 reviews
Visitor rating
  • 25
    Excellent
  • 12
    Very good
  • 3
    Average
  • 4
    Poor
  • 1
    Terrible
Great tour provider in Vietnam!

My first booking with Aprotravel was for my trip to Ninh Binh province from Hanoi. I was randomly searching for package tours online and I saw Aprotravel's website. I was... read more

4 of 5 bubblesReviewed 18 September 2016
Mina R
,
Cavite Province, Philippines

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47 Reviews from our TripAdvisor Community

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Showing 45: English reviews
Cavite Province, Philippines
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 18 September 2016

My first booking with Aprotravel was for my trip to Ninh Binh province from Hanoi. I was randomly searching for package tours online and I saw Aprotravel's website. I was immediately impressed by their website. It's updated, transparent and well-organized. I sent an email for my inquiries and got a quick revert from one of their sales agents, Rose Nguyen.... More 

Helpful?
Thank Mina R
namkhanh1981, Director of Sales at Apro Travel, responded to this review

Thank you so much Mina. We are so happy to receive your compliments for Rose. She is not only as beautiful as a "rose" but also very nice and high responsible in her job. :) We look forward to your trip next year and surely we will provide you (also your friends and your family) more interesting trips soon. Many... More 

Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 17 September 2016 via mobile

We had a great time this morning on our tour with Anh, exploring the Museum of Ethnology and the Temple of Literature. Anh is very knowledgable and friendly, highly recommend!

Helpful?
Thank Caitie A
namkhanh1981, Director of Sales at Apro Travel, responded to this review

Dear Caitie A Thank you so much . We are very happy to receive your feedback. We will pass your incentive compliment to Anh soon and hope to welcome you back in the nearest time for further journeys in the future. More 

Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 10 September 2016

I booked a 4D3N Hanoi - Halong tour with Apro Travel. We had a lot of communication months in advance of the tour and they always responded timely and professionally. Apro organized and planned the itinerary based on what I requested (more of a food tour rather than sightseeing). Our tour guide for Hanoi, Tung, was very accommodating and friendly.... More 

Helpful?
1 Thank ItsChii
namkhanh1981, Director of Sales at Apro Travel, responded to this review

Dear Ms. Chii, Thank you so much for your fantastic compliment. We would pass it to Mr. Tung soon when he will be back from another trip soon. We are so happy when your friends and you are all satisfy with our services. We hope to welcome you back in Vietnam in next time with more interesting journey, more experience... More 

Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 31 August 2016 via mobile

From the outset Phuong was very responsive to our requests for our 8 day tour with excellent guides on each leg. Tung was our Hanoi guide and spoke English very well and was very knowledgable in regards to history and culture. Huong met us in Sa Pa and was wonderful. He was respectful, kind very knowledgable and was extremely proud... More 

Helpful?
1 Thank Jane M
namkhanh1981, Director of Sales at Apro Travel, responded to this review

Dear Ms. Jane, Thank you so much for your great feedback. If the typhoon had not arrived on such date, we would have had more fantastic time in Halong Bay. We must thank you first because you and your friends were so kind and cooperative during the tour that help us a lot to operate and accommodate the trip. We... More 

Melbourne, Australia
Level Contributor
19 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 16 August 2016 via mobile

We had Tung as our guide, and he was the absolute best tour guide I've ever had. His English was good, and he was happy to talk about himself and had lots of information about the sites and about the food. We are vegetarian and he worked very hard to find food for us, and even went and bought food... More 

Helpful?
1 Thank Laura J
namkhanh1981, Director of Sales at Apro Travel, responded to this review

Dear Ms. Laura J, Thank you so much for your wonderful feedback. Surely we would pass your lovely compliments to Mr. Tung now. At Apro Travel, we always ahead to the best convenient services in which our clients would be the most important in their journey. We are happy when you are happy. Your compliment would encourage us to organize... More 

Boston, Massachusetts, USA
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 7 August 2016

We had Linh for Da Nang and Hue. She was great! Very personable and speaks English well. She was very informative and if we asked a question she didn't know, she would look up the answer. She was attentive to our needs. For example, my stomach wasn't feeling well one morning and she took us to get some medicine at... More 

Helpful?
2 Thank Viet N
namkhanh1981, Giám đốc bán hàng at Apro Travel, responded to this review

Dear Mr. Viet N, Thank you so much for your lovely feedback. You did encourage our Apro Travel Team and our tour guides much more than you thought. We are working harder and more enthusiastic to bring more happiness to every our clients in the future and surely deep memories with you in your fantastic journey will be left forever... More 

Hong Kong, China
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 July 2016

I would definitely recommend this trip to anyone. I got to see so many bits of Hanoi I probably wouldn't have seen normally. My guide Tung Ngo was great. He was so knowledgeable and spoke many languages. We went round the old quarter, the lakes, flower markets, cultural and official buildings, stopping anywhere I wanted really. This was an excellent... More 

Helpful?
2 Thank weew0lf
namkhanh1981, Giám đốc bán hàng at Apro Travel, responded to this review

Dear Ms. Weew0lf Thank you so much for your wonderful review. We will pass your compliment to Mr. Tung immediately. Next time, we would like to introduce you and your friends ( if any) to more fantastic activities in Hanoi, then you will leave there with great experience and valuable memories. Wish you always happy in every journey you take,... More 

Singapore, Singapore
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 18 July 2016

Guide standard of English is poor. Not able to understand most of what he is trying to explain at the different sites. There wasn't much introduction given. The tours stated that there is mineral water provided. However, we were provided with none until the last trip back to hotel where we were offered water and told by the guide that... More 

Helpful?
Thank hauq
Winnetka
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 15 June 2016

This tour was quite disappointing. Besides the tour not being as described (it did not include a dragon boat ride on the perfume river despite this being confirmed by email with the tour company), the tour guide barely spoke English despite the tour company confirming that she did!! The first thing she said to our English speaking group upon picking... More 

Helpful?
1 Thank Margaret F
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 June 2016 via mobile

We booked this tour at 10am and within several minutes we had a reply and booked for afternoon tour. Our awesome tour guide took us in airconditioned private car to pagodas and temples. He was very knowledgable in all vietnam and was helpful with the locals and hot spots. He gave us greAt tips on bartering and made our safety... More 

Helpful?
1 Thank Nicole F

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