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Halong Imperial Cruise - Daily Tours

9 HangHuong | Hoan Kiem dist, Hanoi, Vietnam
8439262328
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Review Highlights
Halong YES, Imperial MAYBE

Halong Bay is definitely worth going. Each cruise has a set itinerary and with Imperial, you get... read more

Reviewed 2 days ago
CookieBaby2010
,
Singapore
Pay a bit more for a better cruise.

Did a overnight boat tour with Imperial cruise. Hai, the guide did a good job. But paid for a... read more

Reviewed 3 weeks ago
Vader O
Read all 247 reviews
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Overview
  • Excellent52%
  • Very good35%
  • Average8%
  • Poor2%
  • Terrible3%
Travellers talk about
“one night” (22 reviews)
“nam cat” (6 reviews)
“halong bay” (87 reviews)
LOCATION
9 HangHuong | Hoan Kiem dist, Hanoi, Vietnam
CONTACT
Website
8439262328

Similar Things to Do in Hanoi

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Reviews (247)
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1 - 10 of 217 reviews

Reviewed 2 days ago

Halong Bay is definitely worth going. Each cruise has a set itinerary and with Imperial, you get to visit an island to view a portion of Halong Bay, return to the boat, change into your swimwear for kayaking and swimming before returning to the boat,...More

Thank CookieBaby2010
Reviewed 3 weeks ago

Did a overnight boat tour with Imperial cruise. Hai, the guide did a good job. But paid for a upgrade but did not get upgraded. Secondly, the room cleanliness was terrible ):More

Thank Vader O
vn_opentour, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this reviewResponded 3 weeks ago

Dear Vader O, Thank you very much for taking time to give us comments about our service. We are so sorry because our cruise did not meet your expectation. If you would have paid for a upgrade but did not get upgraded, may be the...More

Reviewed 25 May 2017 via mobile

Did a one night cruise from Hanoi. Bus journey out was ok, a bit jerky while you cruise around the old quarter picking up other guests but hey ho. The boat was nice; our room was well appointed and towels, soap and shampoo were provided...More

Thank Jon_the_Scone
vn_opentour, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this reviewResponded 4 weeks ago

Dear Jon_the_Scone, Thanks you for taking time to share your review of Halong Imperial Cruise, While we glad to know that you had a great experience with us we are disappointed to learn that our drinks was less than your expected. We have shared your...More

Reviewed 22 April 2017 via mobile

There are a lot of big and much nice boat in Halong Bay cruises but the welcoming staffs and accommodating tour guide Hai Nguyen made the difference. He was so dedicated with his work and look after the safety of his guests oftentimes. For the...More

Thank MariangLakwatsera
HaoNguyen1983, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this reviewResponded 24 April 2017

Dear MariangLakwatsera, Thank you so much for taking time to share review of Halong Imperial Cruise, It is our pleasure to learn that you has enjoyed service of our cruise. Please be assure that your compliment words about our excellent service will be shared with...More

Reviewed 19 April 2017

You get what you pay for; yes there are much nicer boats that you see in the bay, but I'm sure that's reflected in the price. After lots of research and reading good reviews on TA, I selected this company, which I'm happy I did....More

1  Thank PriyaRA
HaoNguyen1983, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this reviewResponded 24 April 2017

Dear PriyaRA, Thanks you for your excellent rating of Halong Imperial Cruise, It is our thrilled to know that you had an amazing experience with us. We are delighted to learn that our excursion did meet your expectation from the start to finish. At Halong...More

Reviewed 7 April 2017

We (my wife and I) booked a package tour to Hanoi which includes a trip to Halon Bay on Imperial cruise overnight. We were aware that it was not an expensive cruise among the others based on the price we paid as our focus was...More

Thank Eng Joo G
HaoNguyen1983, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this reviewResponded 11 April 2017

Dear Eng Joo G, Thank you so much for sharing a lovely review of Halong Imperial Cruise, It is our pleasure to learn that you were quite happy with us on your trip in the North of Vietnam. We are glad to know that our...More

Reviewed 21 March 2017 via mobile

Very disappointed with our stay here. As soon as we checked in to our room, it was obvious they'd switched the boat without telling us. I specifically booked a boat with a separate shower but the boat we stayed on had the toilet and shower...More

Thank Yuko T
HaoNguyen1983, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this reviewResponded 24 March 2017

Dear Yuko Takasaki, Firstly Halong Imperial cruises would like to express our scincere thanks for booking halong bay trip with us . Secondly we are writing here with an aim to receive fair reviews from customers for all services during the trip , what are...More

Reviewed 18 March 2017 via mobile

Despite less than perfect weather I had an amazing time on my cruise. All of the staff was very helpful and attentive from start to finish. Bring your appetite because they serve a lot of food and it is all good!More

Thank Rachel B
HaoNguyen1983, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this reviewResponded 3 April 2017

Dear Rachel B, Thank you so much for taking time to share an amazing review of Halong Imperial Cruise, It is our joy to learn that you had a great trip with us. Please notice your compliment words about our services, our accommodation, our food...More

Reviewed 21 February 2017

This cruise exceeded my expectations. Lunch upon boarding was a delicious combination of local dishes presented extremely well, and dinner was the same. The crew were always polite and humorous. The rooms are clean despite being slightly dated, and the common areas are great.More

Thank Jimmy E
HaoNguyen1983, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this reviewResponded 22 February 2017

Dear Jimmy E, Thanks you so much for sharing an amazing review with Halong Imperial Cruise, It is our honor to know that our excellent service and food has bring you a great experience. We are glad to know that you had enjoyed time with...More

Reviewed 16 January 2017 via mobile

We chose one night on the boat and one night on the bungalow. Very happy with our decision as the bungalow was amazing. Would have been disappointed if we had not picked that option. The food was good and catered for vegetarians. The drinks are...More

Thank SookiKooki
HaoNguyen1983, Guest Relations Manager at Halong Imperial Cruise - Daily Tours, responded to this reviewResponded 2 February 2017

Dear Sooki Kooki, Thanks you so much for taking your precious time to share review of Halong Imperial cruise. It is our pleasure to know that you have enjoyed with our 3 days 2 nights excursion. Yours special compliments about our accommodation and service are...More

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Ask a question
Questions & Answers
lcjabarra
27 February 2017|
Answer
Response from vn_opentour | Property representative |
The offical website is halongimperialcruise.vn (address: 9 Hang Huong lane, Hoan Kiem Dist, Hanoi). Other once is fake.
0
Votes
Kat C
18 July 2016|
Answer
Response from victor74_38 | Property representative |
Now it is regulated that the boat only can go only Halong or Baitulong, not allowed to go both. Our boat goes Halong bay only.
0
Votes
liyen
28 September 2015|
Answer
Response from phambay |
Hi Lyen Classic Imperial is budget cruise (2*), It's smaller than Legend Imperial (3*) with 12 cabins, The service a little bit different. you can book directly via our website or email to us to have best price... More
0
Votes