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Review Highlights
Hong Kong airport transfer No Show Terrible service

Arrived in Hong Kong after a 12 hour flight. No Mozio driver waiting for us in Arrivals Hall. After... read more

Reviewed 1 week ago
tobyjake
,
Sidmouth, United Kingdom
No Show at Airport

Very disappointed at this service in Bangkok Thailand. Their evidence showed the wrong flight... read more

Reviewed 2 weeks ago
Maps657159
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Traveller Overview
  • Excellent6%
  • Very good6%
  • Average0%
  • Poor0%
  • Terrible88%
1 week ago
“Hong Kong airport transfer No Show Terrible service”
2 weeks ago
“No Show at Airport”
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1 - 10 of 11 reviews
Reviewed 1 week ago

Arrived in Hong Kong after a 12 hour flight. No Mozio driver waiting for us in Arrivals Hall. After about 30 minutes waiting around I received a text to say he was waiting near one of the car parks. I found an airport employee willing...More

Date of experience: November 2018
Thank tobyjake
Reviewed 2 weeks ago

Very disappointed at this service in Bangkok Thailand. Their evidence showed the wrong flight number & wrong Airline, but they said they turned up & won't refund me the $50. Never again.

Date of experience: November 2018
Thank Maps657159
Reviewed 4 weeks ago via mobile

expensive, 4 times more than any other local option, stupid mails, driver no show, rather burn my money than booking again

Date of experience: November 2018
Thank jupiduh
Reviewed 29 October 2018 via mobile

Iv made a booking with mazio company i would like to know some information about cancellation fee a lady name angel on live chat cancel my booking bofore my confirmation and she gave me a coupon of 15% now when im trying to booked again...More

Date of experience: October 2018
Thank _thomassophia39
Reviewed 24 October 2018

Months ago I had a driver no show at the airport. I contacted Mozio, the said sorry we'll look into it. They refunded me a few days later...then days after that they charged me again for more than the original charge, then 2 weeks after...More

Date of experience: April 2018
Thank ditt0
Reviewed 19 October 2018

i was waiting for the car but the car never came , the driver cal me after an hour to ask me were i am , bud service , do not use them .

Date of experience: October 2018
Thank mylospol
Reviewed 12 October 2018 via mobile

The driver never came and we decided to take another taxi after 1 hour waiting him (after a 24 hours of traveling). He got the flight number (so it has every details of our arrival point) and he said he was to another gate (we...More

Date of experience: October 2018
Thank mock3t
Reviewed 11 October 2018 via mobile

As reported by others, I also pre-booked a car through Mozio. In this instance, from Chiang Mai airport in Thailand to a hotel. I received 2 emails confirming the booking and pickup arrangements (driver to display my name near the baggage pickup). These emails showed...More

Date of experience: October 2018
Thank kens442
Reviewed 3 October 2018 via mobile

Taxi booked from Bali Airport. Driver Whatsapp'd saying he was there and where to meet him. Waited 30 minutes and messaged back even with photo of where I was stood exactly as asked but got no reply. He was not there and eventually took a...More

Date of experience: October 2018
Thank Mark W
Reviewed 28 July 2018

Likewise I fully paid for airport pick up in Riga including receiving an email confirmation. Car did not turn up. Went through help function in Mozio app. Person helpfully confirmed that due to server error the booking did not go through despite email confirmation ......More

Date of experience: July 2018
Thank Andy C
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