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Serenity Spa

412 United Nations Crescent | Gigiri, Nairobi 00621, Kenya
+254 708 202020
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Review Highlights
great experience

I loved the massage and would surely recommend the spa. I especially loved the ambience... read more

Review collected in partnership with this attraction

Reviewed 11 December 2017
kuin810
Both locations are The best SPA’s in Nairobi

I love both the SERENITY Spa’s. I visit both. The Kitisuru location which opened about 2 months... read more

Reviewed 16 November 2017
Bansi S
,
Nairobi, Kenya
via mobile
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Situated in Gigiri, Serenity Spa offers a tranquil sanctuary of peace and serenity away from the noise and bustle of daily life. It is your holistic haven to relax, rejuvenate and realign your mind, body and soul. We offer total wellbeing from top to toe. Our services include massages, facials, manicure, pedicure, scrubs and many signature treatments designed especially for you. We can accommodate couple treatments as well as group bookings. We also offer hair salon services and enjoy a haircut, highlights or a simple blow dry in our first class and relaxing environment. Finish off your relaxation time with a cup of herbal tea in our tropical garden.
  • Excellent83%
  • Very good14%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
Closed Now
All hours
Hours Today: 9:00 AM - 9:00 PM
LOCATION
412 United Nations Crescent | Gigiri, Nairobi 00621, Kenya
CONTACT
Website
+254 708 202020
Write a ReviewReviews (101)
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"treatment rooms are"
in 4 reviews
"deep tissue massage"
in 4 reviews
"hair salon"
in 3 reviews
"body wrap"
in 3 reviews
"mani pedi"
in 3 reviews
"stunning decor"
in 2 reviews
"professional therapists"
in 2 reviews
"bikini wax"
in 2 reviews
"rejuvenating experience"
in 2 reviews
"pure luxury"
in 2 reviews
"looking forward to my next"
in 2 reviews
"relaxing massage"
in 2 reviews
"herbal tea"
in 2 reviews
"great company"
in 2 reviews
"an amazing experience"
in 2 reviews
"waxing"
in 6 reviews
"knots"
in 2 reviews
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1 - 10 of 100 reviews

Reviewed 11 December 2017

I loved the massage and would surely recommend the spa. I especially loved the ambience, cleanliness and staff.

Review collected in partnership with this attraction
Thank kuin810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2017 via mobile

I love both the SERENITY Spa’s. I visit both. The Kitisuru location which opened about 2 months back is fantastic too. It also has great staff who are well trained & friendly. Always greeting you with your name. It’s new & beautifully decorated. So close...More

Thank Bansi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2017

I really recommend it if you want to enjoy a peaceful and pampering day! Excellent stress relieve, excellent products specially the ones used during facials just amazing smell,texture and good for each type of skin. At the end a relaxing tea and fruit served in...More

Thank 459ruiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 16 November 2017

I like their hot stone massage, body wraps, body scrubs. They do really good gel polish that lasts. I had a Keratin treatment that was the best I'd ever had.

Thank wamuyu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2017

An absolutely wonderful experience and a great way to spend some me time. The ambiance is amazing and the art of aroma treatment was superb!

Thank SheilPatel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2017 via mobile

Wonderful place, clean and modern facilities with friendly, attentive and professional staff. Relaxing and rejuvenating experience

Thank Leah O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petra S, Owner at Serenity Spa, responded to this reviewResponded 10 November 2017

Dear Leah, thank you very much for the fabulous feedback. This is much appreciated. Kind regards and best wishes Petra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2017 via mobile

Review for Kitisuru Branch as couldn't find a separate location for them). Arranged 4 hours of treatments via email on the same day (due to being let down by a different spa). Receptionist instantly responded and worked to give me exactly what I wanted. Therapist...More

Thank CatNick262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petra S, Owner at Serenity Spa, responded to this reviewResponded 8 November 2017

Dear Caitlin, Thank you so very much for your great feedback and review. This is hugely appreciated. Our Trip Advisor Page for Kitisuru is now live since today too and it would be wonderful if you could leave us a review on that page too...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2017 via mobile

Grace really pampered me I had a full body scrub,massage,pedi,mani ,facial and hair done,wirth my time I would come back anytime

Thank Munira R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petra S, Owner at Serenity Spa, responded to this reviewResponded 22 September 2017

Hello Munira, thank you so much for the great feedback and review. I shall pass this onto Grace too. Best wishes and karibu tena. Kind regards Petra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2017 via mobile

One of very pretty and beautiful place where I did my nails at nail spa and many time I go for my massage too!

Thank Aruna V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petra S, Owner at Serenity Spa, responded to this reviewResponded 18 September 2017

Thank you Aruna for your kind feedback. Best wishes Petra and Serenity Spa Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2017 via mobile

The salon is beautiful and there other services look amazing their waxing however I do not recommend. I booked a bikini wax and when the woman came in she asked me if I wanted it all off confused I asked isn't that for a Brazilian...More

4  Thank Alphea J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petra S, Owner at Serenity Spa, responded to this reviewResponded 11 August 2017

Dear Alphea I am very sorry to hear this and I will look into this matter asap. This should have not happened. I will revert asap. Kind regards Petra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Claire N
18 January 2018|
Answer
Response from Petra S | Property representative |
Hello Claire, we are happy to treat your mum to a deep tissue, facial, manicure and pedicure followed by a wash and blow dry at Kshs 14500 which is discounted from 16200 Kshs. We love to send you more information hence... More
0
Votes
Consolata K
30 June 2017|
AnswerShow all 2 answers
Response from Petra S | Property representative |
Dear Consolata thank you for your Enquiry. Yes we can take group bookings and we have special packages on our website which might be of interest. Please have a look. We don't take group bookings on weekends. Kindly send us... More
0
Votes
juncos1974
25 February 2017|
Answer
Response from Petra S | Property representative |
Hello, thank you for your message. Yes we offer coffee scrubs and we charge 2000 Kshs which is about 20$. Please visit our website and we have a variety of beautiful body treatments and lots more body scrubs, wraps to chose... More
0
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