BOUNCE Singapore

BOUNCE Singapore: Hours, Address, BOUNCE Singapore Reviews: 4/5

BOUNCE Singapore
4
Sports Complexes • Game & Entertainment Centres
11:00 AM - 8:00 PM
Monday
11:00 AM - 8:00 PM
Tuesday
11:00 AM - 8:00 PM
Wednesday
11:00 AM - 8:00 PM
Thursday
11:00 AM - 8:00 PM
Friday
11:00 AM - 8:00 PM
Saturday
10:00 AM - 9:00 PM
Sunday
10:00 AM - 9:00 PM
About
BOUNCE Singapore is the ultimate freestyle playground centrally located in the heart of Orchard Road. Featuring a different variety of trampolines zones and Asia’s first "Ninja Warrior"-style adventure course: X-Park, BOUNCE caters to all ages. Experience freestyle fun today with your family, friends, fitness enthusiasts, colleagues and more! #BounceSingapore
Suggested duration
1-2 hours
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Tours and Tickets

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4.0
116 reviews
Excellent
46
Very good
40
Average
8
Poor
6
Terrible
16

TraH_12
Singapore, Singapore15 contributions
Total absence of customer care
Feb 2021
I agree with the previous review of "terrible customer care" and "arrogant staff" - I saw that since my son's birthday party 3 years ago at Bounce, and today I realised customer care hasn't improved.
I brought two 11yo boys to Bounce today for 2 hours. I put on my socks and went nearer to the jumping area (NOT inside jumping area, just outside the net) to take pics of my kids, a staff stopped me and said I cannot be in that area without grip socks.
I went out, put on my grip socks and came in to try take pics of my kids again, and another staff came promptly and said I can't be there without a Bounce band on my wrist. Of course I did not intend to jump, so I had no band! What infuriated me was the lack of goodwill or helpfulness from Bounce staff. There's no offer of "if you want to just take a pics, take 10 seconds then you should leave", or offer to take pics of my kids for me because I wasn't allowed there. All in all, the staff was thoughtless and totally useless - considering themselves to be police rather than helping hands. They need much better training on using both their brain, heart, and common sense.
Written 28 February 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Henrietta S
London, UK5 contributions
Bounce Only If You Buy Their Socks! :(((((
Aug 2020
Outrageous that their policy is to only allow Bounce approved socks as long as they are Bounce socks!!! in other words, you cannot wear socks from their competitors and you are obliged to buy their new socks. Ridiculous and terrible customer care and response.
Written 26 August 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jazhel L
Singapore, Singapore382 contributions
Lack of guidance for newcomers
Jul 2020 • Family
Our first time there and one of our friend got hurt in 5 minutes. No training or guidance for newcomer at all. Please look into it. The staff did provide alot of care afterwards but it is too late. Better to do a walk-through or training video before entering the bouncy area.
Written 31 July 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rachel
Canberra, Australia3 contributions
Beware the “compulsory” add-on costs
Jul 2020 • Family
Before you book a session here you should be aware that you need to buy a pair of “Bounce” grippy socks for “child safety”. Any other pair of grippy socks from any other business is not sufficient: the socks need to have “Bounce” written in the side (even if you already have grippy socks you have purchased from another trampolining business for exactly the same purpose). This will add $3 per child to the cost of your tickets. Beware the rip-off.
Written 13 July 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

29Juliap
4 contributions
Amazing food!
Mar 2020
Why you should visit Público Ristorante!
At Público Ristorante you get sooo good food and these two waitresses help us a lot: Rowica and Sara! Thank you for the cake and the awesome food. We really loved the rustic ambience.
Written 25 March 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Billy Kennedy
Muscat, Oman128 contributions
Fun Time
Feb 2020 • Family
Good fun for the kids decent price for Singapore. Good way to kill a few hours Free WIFI to keep adults busy.
Written 26 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi there, thank you for your review and we're glad you enjoyed your time at BOUNCE Singapore.
Written 4 March 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Streamer btw
1 contribution
Awesome
Apr 2019
Bro the food is nice and the service is amazing and it us very fun . It is making me say to write 100 words so here comes something rando=iydweukyhsabfdkuxyjwfgaesrbfyukihcneIuedfhrekhgjfndjghvDgbfhjdjfgcbhzgdcxbhdjgggfhfhrhfvjvjvjiuhuhhugyugfyuhgyhghy
Written 26 November 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi there, thank you for your review and we're glad you enjoyed your time at Bounce!
Written 27 November 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Dian Sonnerstedt
Singapore, Singapore166 contributions
Best rule for parents with young kids.
Sep 2019 • Family
We have been trying to find a place that could help us make our son feel tired on weekends, most place in Singapore are expensive and have soooooo many rules.
I booked Saturday and Sunday for my 3yo son $17/hr it's more affordable compared to other place. and brought our SPRPARK socks and they ask us to change with Bounce socks (staff asked nicely so its okay)

But what is best for this place is they allow parents to watch young kid's closely at the bounce area as long as we wear the socks and stand only on the edge. This is great because our son need supervision but I prefer not jumping so no wasting money just because I want to enter!

Purchasing ticket online is easy!

Location is great! Very nearby from Sommerset MRT so easy access. So far so good, and we plan to return again this weekend.
Written 1 October 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi, thank you so much for taking time to share your review. We're glad that you and your son enjoyed the time at Bounce and we look forward to seeing you again soon!
Written 2 October 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

LY72
Singapore260 contributions
Birthday party
Aug 2019 • Family
Food was simple (nuggets, fish balls, pizza, chips and ribena). The host was enthusiastic but it was hard to comprehend what he was saying as the place was rather busy on a Sat morning. Nevertheless, kids had fun so that’s what matters.
Written 6 August 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi LY72, thank you for hosting a party at BOUNCE Singapore and for sharing your feedback with us. Please feel free to let us know how we can improve our parties by getting in touch at 6816 2879 or enquiries@bounceinc.sg We are glad to hear that the kids had fun and we hope to welcome you back in future!
Written 5 September 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

David R
Fairfax, VA29 contributions
just plain DUMB
I brought my son here for a 1-hour session booked in advance. He was wearing a pair of socks from Superpark with a BEAUTIFUL rubber grip on the bottom, but the socks were disallowed because BOUNCE "is only certified for our own socks", which have relatively little rubber grip, and because "Superpark is not a trampoline park", even though ... wait for it ... Superpark has trampolines, which is the whole reason they sell socks with rubber grip!!! Yes, BOUNCE will trade the socks to the "correct" ones for free (hence 2 stars for this review instead of 1), but not before creating a mind-bogglingly unnecessary situation over a stupid rule that must get broken dozens of times a week, with NO PRIOR WARNING at check-in, and which costs 5 minutes of unnecessary delay in a 60-minute session. So if you come here, make SURE you already have a pair of BOUNCE's exquisitely special, one-of-a-kind socks, or else be prepared to buy a pair.
Written 8 July 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi itamo, thank you for your review. As safety is our top priority, we only allow Bounce grip socks as they have been specially tested on our trampolines. This is also reusable for future visits and we seek your understanding on this as we strive to make the Bounce experience a fun and safe one for all jumpers.
Written 9 July 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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