Zero Latency Singapore
Zero Latency Singapore
4.5
Escape GamesGame & Entertainment Centres
11:00 AM - 9:00 PM
Monday
12:00 PM - 9:00 PM
Tuesday
12:00 PM - 9:00 PM
Wednesday
12:00 PM - 9:00 PM
Thursday
12:00 PM - 9:00 PM
Friday
12:00 PM - 10:00 PM
Saturday
11:00 AM - 10:00 PM
Sunday
11:00 AM - 9:00 PM
About
Zero Latency Singapore is one of the world's best free-roam multiplayer virtual reality experience, and the largest virtual reality gaming arena in Singapore. Featuring state-of-the-art, award-winning technology from one of the pioneers in VR entertainment, players can move around freely, as well as talk, interact and strategize with their team-mates in real time. Choose from a variety of exciting collaborative and competitive multiplayer games and step into an immersive alternative world.
Duration: < 1 hour
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles87 reviews
Excellent
66
Very good
12
Average
5
Poor
2
Terrible
2

Patrick O
Singapore, Singapore3 contributions
1.0 of 5 bubbles
Aug 2020
Booked online for 7 PM, 2 person session. Was charged via Paypal at checkout of the site. Several hours later I got an email saying that they had double booked the time slot, that my reservation had to be changed to another day and or time. Seeing as it was someone's birthday, changing the time wasn't an option for me. I requested a refund and they refused.
Written 14 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Burkard P
1 contribution
2.0 of 5 bubbles
Apr 2022
Overall the experience was fun.
Not so good:
1. Two of us were wearing glasses which we were not permitted to wear (we knew that in advance). However, the way to adjust focus built into the VR-goggles only partly compensated for not wearing glasses.
2. The whole setup feels somewhat dated. My Oculus Rift gives me a better 3d experience.
3. We were told that a discount for subsequent games would be open to us. This was subsequently not honored.
Written 20 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Felyna Lee
Singapore, Singapore27 contributions
3.0 of 5 bubbles
Jan 2020 • Friends
Positive
- I have been to Zero Latency 3 times. First with some friends for a birthday celebration in Nov 2017. Second with colleagues in Dec 2018. These 2 times were very good experiences. Staff explained gameplay clearly and helped us suit up. The experience itself was immersive. At some points I actually didn’t dare to walk across what I know is flat ground. The game master also helped to guide us during the game but did let us try to navigate ourselves first.

Negative
- I went the third time as we had some passes to use. The experience was bad.
- 2 friends experienced heavy static in their headsets during the game.
- Halfway through, the game master actually suddenly lifted up my headphones to check if I could hear her. The AV was down. Admittedly she has no choice but to do this, but it felt intrusive and I would have appreciated a note during the briefing that if needed, a game master may need to touch the equipment during gameplay.
- It got so bad that they decided to reset everything. While that meant the next run was smooth, it broke the immersive continuous experience as we already knew what to expect for the first half of it.
- My microphone went down in the second half so my friends couldn’t hear me. While I could still shoot zombies, it was irritating when I tried to talk to them but nobody could hear me. This was particularly frustrating because I know what kind of quality it should be from my first 2 good experiences.
- After the session, I went to state my position that this is not in line with the standard I know. $59 is a dear price for 30mins, especially when I know what it can be. The staff said she can’t do anything, and also said this type of technical failure happens from time to time. She eventually got me a 2-for-1 pass for a next visit. It is appreciated but still requires further cash outlay though. This type of decision is a management call. I don’t blame the counter staff, but I also don’t think this is good customer service recovery.
Written 10 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, we appreciate your detailed feedback and review. Simply for understanding, we do upkeep our equipment, do checks, game tests and maintenance on a regular basis to ensure it delivers the quality of the technology. Unfortunately, as with all other tech and digital gears, there would be times where an unpredictable error or failure occurs ): We are sorry that it happened during your game session. However, do be assured that it is definitely not in our intentions to interrupt your game experience. At times like these, our staff will have to step in to rectify the fault in order for the game to move on with minimal disruption - it may be a reset of equipment or entire reboot of the system, depending on the situation. As your headphones are faulty and the Game Master couldnt communicate with you via the system, she had to lift your headphones to check - this is also for your safety in case you bump into the walls or players in the midst of it. Once again, we are sorry that your third experience was an upsetting one. We will take this back and review it with the team and management :) Thank you!
Written 19 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ShaunSim
Singapore, Singapore1 contribution
5.0 of 5 bubbles
Aug 2019
Was rather realistic and had fun running about and shooting zombies. Game master was attentive and instructive. Would like if bookings included student discount.
Written 24 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi ShaunSim1, thank you for your kind feedback! We are glad you enjoyed the game and hope to see you again really soon! :)
Written 25 August 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jay_the_traveller
Singapore, Singapore180 contributions
5.0 of 5 bubbles
Jun 2019 • Friends
I and my colleagues came here recently to try out their games. We played Zombie Survival and Engineerium.
Zombie is easier to play as compared to Engineerium. But both games are fun.
The cost is quite on the high side though.
Written 19 June 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Jay_the_traveller, thank you for your kind feedback! We are glad you and your colleagues enjoyed the game! Do come again to try out the other games. We hope to see you again really soon! :)
Written 20 June 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

nibnew
Singapore, Singapore50 contributions
5.0 of 5 bubbles
Mar 2019 • Family
Tried zero latency with my teenager son today. Good service and clear instruction from the staff. Recommend to make prior booking at their website especially for weekend.

It a little pricey at $59 per pax but it is definitely worth the money. Do note that there is student discount from age 13-25 years old.

Overall great fun with the group
Written 30 March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi! Thank you for the kind review! We hope you had fun and hope to see you again soon!
Written 7 April 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tanushree
6 contributions
5.0 of 5 bubbles
Jul 2018 • Business
Very immersive experience, we played onslaught, definitely worth it! The state was very friendly also!
Written 4 July 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Tanushree R! Thank you for the kind review!
Written 14 February 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

361tlx
3 contributions
4.0 of 5 bubbles
Jan 2018 • Friends
Awesome to try out this virtual reality series! Totally surreal. I felt like I was really in the weird dimension~
Written 12 March 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello 361tlx, thank you for the review! We're glad you got to experience what Zero Latency is all about! See you again soon!
Written 12 March 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Claudia M
Singapore, Singapore50 contributions
5.0 of 5 bubbles
Feb 2018 • Couples
I spent a nice time . The team explains well how things go and helps you during the game if you have any doubt.
Written 10 March 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Claudia! Glad to hear that you had a great time over at Zero Latency, we hope to see you again soon!
Written 12 March 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

LaserDK
Queenstown, New Zealand52 contributions
5.0 of 5 bubbles
Mar 2018 • Couples
Brought my little sis there for her birthday celebration and we got teamed to an existing group of 6 to make up the total pax count of 8 for Engineerium and Zombie Survival. Note of caution: Engineerium is unsuitable for people who have vertigo problems as players will be walking along planes which will be virtually inverted. Overall, it's a pretty decent obstacle-solving game. Zombie Survival was a blast! This is where everyone gets animated, trying to annihilate all the zombies and targeting the big fat monsters. Simply awesome!
Written 9 March 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Desmond! Thank you for the kind review! We're glad you had fun with Zombie Survival, it's our favorite as well (especially trying to bring the fat zombies down)! We hope to see you again in the near future!
Written 20 March 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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