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I booked a limo to pick my wife and I up from Changi Airport on our arrival during our Honeymoon. The car was not there when we arrived so I contacted them via WhatsApp. It turned out that there was a mix up with the booking and it had not been confirmed. the person on the phone was very apologetic and assured me he would try to make other arrangements. We ordered a coffee and by the time we sat down to drink it I had a call from a driver who was two minutes away. He arrived in a very nice car and took us to our Hotel. The company did not charge us for the service as the mix up was their fault. This was a pleasant surprise and very good of them, we thought. We will use them again.…
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Date of experience: February 2020
1 Helpful vote
Helpful
It was a pleasure once again utilising PAL with Lawrence assisting with our requests in a professional and friendly manner. Our drivers, James and Edwin, were punctual and informative with immaculate Mercedes . The in-car WI-FI was of great assistance when we first arrived in Singapore. Highly recommend this service to anybody visiting Singapore for business or pleasure.…
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Date of experience: January 2020
1 Helpful vote
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As we entered the airport arrival hall Daniel the driver was waiting for us with a name board (ipad) and a ready smile. The Toyota Vellfire MPV was perfect size for 3 passengers and a lot of baggage, although could have carried more. The interior was spotless leather and very comfortable. Daniel gave us a great insight into Singapore as a tourist, Invaluable information. We drove from the airport to the Intercontinental hotel on Middle rd. I highly recommend this company for all your transport needs.…
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Date of experience: November 2019
2 Helpful votes
Helpful
Faultless. Great experience. Pristine vehicles. Flexible when our flight was delayed 6hours. Friendly helpful drivers. Reasonable price. Very highly recommended.
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Date of experience: November 2019
1 Helpful vote1 Repost
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We prebooked, online via Hoppa, a private transfer from Changi Airport to our hotel in downtown Singapore. The Service was provided PAL (Prime Aces Limousine) Saturday 19th October and we arrived at the Airport at 08.45, an hour later than scheduled. Our driver was patiently waiting for us at arrivals and he warmly welcomed us to Singapore. We were soon on our way to our hotel. Our driver, sorry dont remember his name, was so happy to share his knowledge of places to visit, sights to see and places to eat. He chatted and chatted, he kept making sure we were taking notes. The time flew past and we were soon at our hotel. Excellent transfer, comfortable modern and spotlessly clean vehicle with a delightful driver. Saturday 26th October and it was time to make our way back to the Airport for our onward flight. Our return private transfer was also provided by PAL. Our driver, Lawrence Lim, arrived promptly at our hotel. He was most interested in what we saw and did during our stay Yet again, another excellent transfer in an immaculately clean modern vehicle. Lawrence was very friendly and courteous. Would definitely use this service again, when visiting Singapore again.…
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Date of experience: October 2019
1 Helpful vote
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