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Bintan Resort Ferries is a ferry operator with regular ferry services between Singapore (Tanah Merah Ferry Terminal) & Bintan (Bandar Bentan Telani Terminal) in Riau Island, Indonesia. Our fleets of catamarans are fully certified according to marine...more
50 Tanah Merah Ferry Road Tanah Merah Ferry Terminal, Singapore 498833, Singapore
The ferry ride is comfortable. But our transport between Singapore and Bintan was delayed both ways - 30 minutes on the way out and over an hour on the way back. They did offer free soft drinks on the latter to apologise. The ferry terminals...More
Slick operation and smooth journey. Everything ran professionally and well in all regards. The only challenge was the delay in getting a taxi when we arrived back in Singapore, there was a long queue and taxis few and far between - we were told it...More
This is a private ferry terminal, which belongs to the Bintan Resorts, a very expensive group of hotels.
While the short ferry ride is quite OK, the experience at their private ports - especially in Indonesia- is appalling. People are cattle’s around like animals. And...More
First time using their Emerald Class service. At check-in, they had our tickets prepared and ready for issue. After clearing customs and immigration, we had a comfortable time waiting at the lounge. We were boarded first on the ferry and found our seats easily. The...More
If you expect luxury or first class treatment in economy on this trip, you will be sadly disappointed. You get what you pay for VERY adequate economy treatment. I travelled solo over in economy and it was pretty painless because I got there early. Of...More
Took the ferry to Bintan on a Friday afternoon. Arrived at the port in plenty of time, check in was chaos, no clear instructions due to the volume of people. Checked through immigration quickly and smoothly, only to find that the coffee shop in the...More
I cannot fault this ferry. I have travelled with them twice now and each time the staff have been courteous and helpful. One trip was with Emerald Class, and it was definitely a nicer experience--they will even check your bags etc for you in Bintan--but...More