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Excited and wonderful experience. The ferry was so clean and well maintain. They well taking care of their passengers and the luggage. safety of the passengers also well taking care by the staffs. enjoyed the journey. they do sell some snacks and medicine as well.
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Date of experience: February 2020
2 Helpful votes
Helpful
Comfortable airconed experience to travel from SIngapore to Bintan Island in these Ferries, can hold a large number of people
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Date of experience: October 2019
2 Helpful votes
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On the hour ferry from Singapore to Bintan, BRF saw fit to air Tom & Jerry episodes from the 50s. As a father with accompanying young sons it was insulting have to watch Jerry in blackface attempt to evade cannibals. When approached the crew to express concern they only smiled and nodded. After explaining how offensive it was to be among a full boat with the show broadcast on six screens, the crew attempted to justify by saying the show is almost over and others are watching. It was incredulous. After the show ended a fellow passenger of Indian decent explained to the crew the offensive nature and then they turned on an animal documentary. For all the values placed on cultural harmony, it felt harmony on amongst certain cultures is valued. Its not a great way to start a vacation.…
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Date of experience: January 2020
2 Helpful votes
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Booked ferry tickets for 2 pax going to Bintan on 17th Jan 2020. Ferry supposed to depart at 5pm, but it delayed for about 15 - 20 mins. Finally boarded the ferry and things did not go well, as the aircon supply is down. Imagine the ferry is boarded with hundreds of passengers and the AC is not working. It was so hot inside !…
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Date of experience: January 2020
2 Helpful votes
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The BRT are very well organised .. we had booked the emerald class tickets. These tickets give you access to the lounge facilities and also you have better seats on the ferry . The ferry takes an exact hour to reach BIntan . .. Loved our ride
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Date of experience: December 2019
2 Helpful votes
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