This is a private ferry terminal, which belongs to the Bintan Resorts, a very expensive group of hotels. While the short ferry ride is quite OK, the experience at their private ports - especially in Indonesia- is appalling. People are cattle’s around like animals. And...More

First time using their Emerald Class service. At check-in, they had our tickets prepared and ready for issue. After clearing customs and immigration, we had a comfortable time waiting at the lounge. We were boarded first on the ferry and found our seats easily. The...More

If you expect luxury or first class treatment in economy on this trip, you will be sadly disappointed. You get what you pay for VERY adequate economy treatment. I travelled solo over in economy and it was pretty painless because I got there early. Of...More

Took the ferry to Bintan on a Friday afternoon. Arrived at the port in plenty of time, check in was chaos, no clear instructions due to the volume of people. Checked through immigration quickly and smoothly, only to find that the coffee shop in the...More

Spent a day in Bintan sigtseeing, excellent day had a great driver/guide superb seafood lunch on the river,

I cannot fault this ferry. I have travelled with them twice now and each time the staff have been courteous and helpful. One trip was with Emerald Class, and it was definitely a nicer experience--they will even check your bags etc for you in Bintan--but...More

It is cheaper to get a massage in Bintan than in Singapore. Included taxi, ferry, taxi, hotel, food etc.