Jewel Changi Airport
Jewel Changi Airport
4.5
About
Jewel Changi Airport (Jewel) - Singapore’s brand new multi-dimensional lifestyle destination! Located right in the heart of Singapore Changi Airport, Jewel integrates one-of-a-kind play attractions and extensive landscaping with over 280 exciting shopping and dining concepts, a 130-room hotel and airport facilities for travellers.
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More than 3 hours
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Top ways to experience Jewel Changi Airport
The area
Address
Neighbourhood: Changi
Best nearby
Restaurants
572 within 5 kms
Attractions
198 within 10 kms
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
4.5
1,263 reviews
Excellent
882
Very good
276
Average
71
Poor
11
Terrible
24
Mohamed
26 contributions
Jan 2023 • Solo
What can I say about my favorite airport? I get blown away every time I visit it.
Make sure to arrive atleast 5 hours before your flight time so you can experience the wonder that is Changi Airport.
See you soon 🫰🏼
Make sure to arrive atleast 5 hours before your flight time so you can experience the wonder that is Changi Airport.
See you soon 🫰🏼
Written 2 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
bcheong
Shanghai, China26,182 contributions
Jan 2023 • Couples
The only airport in the world with this huge shopping mall, with the giant fountain as the centre. There are about 5 levels , maybe a hundred shops and restaurants. Apple store, 2 storey Muji, Shake shake are some of the premier brands here. There are also 2 supermarkets and a cinema
Written 29 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Acineto
Auckland Central, New Zealand19,852 contributions
Jan 2023
I had a very early morning stopover in Singapore and decided to step out of the airport to check out Jewel. The mall is located just outside the arrivals hall, so it is easy to get to. The mall is open 24 hours, but the shops are not. Although everything was closed when I was there, I could walk around the mall and look around. The waterfall is located in the middle of the mall and is kind of hard to miss with the sound of falling water. They projected stuff onto the water which was really nice to look at.
There were lots of floors to look around. There were food places on all the floors, but there was a food court at the bottom. Lots of interesting shops are located in between the restaurants. Although it was nice walking around when everything was closed, it would have been nicer when everything is open so you can shop and eat at the many places inside.
The top floor had quite a few ticketed attractions. You are able to buy tickets at the desk or at one of the kiosks nearby. Most of the attractions were closed but the forest walk was partially doable so you're able to walk along the side of the building to admire the vortex waterfall.
There did have early check in as well as baggage storage so it is quite a nice place to go to before or after flying from Changi.
There were lots of floors to look around. There were food places on all the floors, but there was a food court at the bottom. Lots of interesting shops are located in between the restaurants. Although it was nice walking around when everything was closed, it would have been nicer when everything is open so you can shop and eat at the many places inside.
The top floor had quite a few ticketed attractions. You are able to buy tickets at the desk or at one of the kiosks nearby. Most of the attractions were closed but the forest walk was partially doable so you're able to walk along the side of the building to admire the vortex waterfall.
There did have early check in as well as baggage storage so it is quite a nice place to go to before or after flying from Changi.
Written 23 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
gregsf11
San Francisco, CA753 contributions
Nov 2022
Pretty impressive waterfall and surroundings. Very instagrammable. But having done the ticketed attractions, I would say give them all a miss. Except maybe the canopy walk. Maybe. Really, you can get great views of the waterfall without paying.
Written 22 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Josh
Manila, Philippines84 contributions
Aug 2022 • Friends
The very first tourist attraction you have to visit in Singapore. Spectacular view! The place is very accessible. No need to go outside of the airport.
Written 18 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TonyB
Helsinki, Finland86 contributions
Jan 2023 • Solo
Jewel Changi is the most beautiful airport I have seen. Very logical airport too, this is an example of infrastructure at its finest. I’m happy to have seen the light show during the night. It was easy to get a grab taxi from here as I arrived.
Written 10 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Patrick D
Perth, Australia59 contributions
Jan 2023 • Friends
Arrived at Changi Airport and it was quicker through immigration than having to queue for taxis as there was a big line waiting for taxi.
There were no taxi in their bays and the people just were most frustrated as the taxi were coming one at a time and with the queues getting longer and to top it off the guy in charge in keeping order was telling the people to download an app “Grab” to get transport quicker.
When I told him to get n touch with the Taxi company to get the word out that taxi’s are required urgently at the airport he did not reply.We got our taxi after 45 mins wait.
There were no taxi in their bays and the people just were most frustrated as the taxi were coming one at a time and with the queues getting longer and to top it off the guy in charge in keeping order was telling the people to download an app “Grab” to get transport quicker.
When I told him to get n touch with the Taxi company to get the word out that taxi’s are required urgently at the airport he did not reply.We got our taxi after 45 mins wait.
Written 8 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Prodipto B
Kolkata (Calcutta), India616 contributions
Jan 2023 • Friends
The Jewel offers fun experiences, good food and a great setting. The mazes are entertaining and the bridge is awesome. Walking down the garden around the waterfall is relaxing
Written 1 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
donavan94563
Orinda, CA186 contributions
Dec 2022
The Jewel at Changi Airport is a beautiful multi level circular mall with waterfall.
Conveniently located next to Terminal 3 of the airport, the Jewel at Changi Airport elevates the airport shopping mall to the next level.
If you have time between or before your flight make sure to check this area out. Numerous restaurants and shops surrounding a beautiful indoor garden with a vortex waterfall in the center.
All airports should strive to highlight their local environment as Singapore does here.
Conveniently located next to Terminal 3 of the airport, the Jewel at Changi Airport elevates the airport shopping mall to the next level.
If you have time between or before your flight make sure to check this area out. Numerous restaurants and shops surrounding a beautiful indoor garden with a vortex waterfall in the center.
All airports should strive to highlight their local environment as Singapore does here.
Written 31 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi donavan94563, we are glad to learn that you’ve had an incredible time here at Jewel. If you have any beautiful photos taken at Jewel, be sure to share them with us by tagging us at @JewelChangiAirport as we will be excited to see them! We hope to see you again!
Written 8 January 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Krishnan R
Hayward, CA181 contributions
Dec 2022
Having gone to Singapore and Changi Airport numerous times since I was a baby (25+ years), the Jewel is the newest addition to Changi Airport Terminal 1 which opened in 2021.
Our layover was long between our flight that arrived early morning from San Francisco (SQ33) to our flight to Chennai (SQ528), so gave us a wonderful opportunity to visit this.
We decided to stop here after an outing in Singapore. It is so beautiful with the waterfall indoors and you have a mall, and several attractions. Overall, just amazing. I recommend you visit this place if you have a long layover in Singapore or staying a few days. Worth every visit.
Our layover was long between our flight that arrived early morning from San Francisco (SQ33) to our flight to Chennai (SQ528), so gave us a wonderful opportunity to visit this.
We decided to stop here after an outing in Singapore. It is so beautiful with the waterfall indoors and you have a mall, and several attractions. Overall, just amazing. I recommend you visit this place if you have a long layover in Singapore or staying a few days. Worth every visit.
Written 28 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hi Krishnan R, we are glad to learn that you’ve had an incredible time here at Jewel. If you have any beautiful photos taken at Jewel, be sure to share them with us by tagging us at @JewelChangiAirport as we will be excited to see them! We hope to see you again!
Written 8 January 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
abobo73
Los Angeles, CA77 contributions
Hi, we have a 7 hour layover at Changi. To fully enjoy Jewel, do we clear customs/immigration? Then go through security again to catch our flight? TIA!
Jewel
Singapore, Singapore
Hi there, with a 7-hour layover, you can definitely visit Jewel as long as you fulfil Singapore's entry requirements. As Jewel is located in the public area, you will have to go through immigration to leave the transit terminals.
All transit travelers will also need to prepare the following documents for immigration clearance:
1. Valid visa (if required)
2. Submit the SG Arrival Card at least 3 days in advance
Additionally, Jewel is located next to Terminal 1 Arrival Hall and accessible via a link bridge from Terminals 2 and 3. This will be easily accessible for you no matter which terminal you arrive at.
Please note that although Jewel is open 24 hours, most shops operate between 10am to 10pm.
During your layover, we highly recommend checking out the attractions in Canopy Park, located on the top level of Jewel! There's also other attractions like a Mirror Maze, Topiary Walk and more!
We look forward to welcoming you at Jewel soon!
atraveler2122
Cypress, CA
We are USA Citizen, arriving at Changi Airport Terminal 3 at 5:30AM, and departing on the connecting flight at 10:05AM also at terminal 3. Can we visit the Jewel in this time window? Can we walk to the Jewel from Terminal 3? Thanks
DocRah6
Greater Perth, Australia1,078 contributions
Hi
Yes, you have sufficient time once you exit Customs/Immigration . The Jewel is a 5 to 10-minute walk via a link bridge from the Departure Hall (level 2) of Terminal 3 (near row 11). Enjoy , it’s amazing!
I'm arriving in Singapore at 5:40pm and departing on connecting flight at 2:25am. What do I do to see jewel. I'm so confused 🤔
Adventure Diva
Manchester, CT1,920 contributions
The last two reviewers' responses should help you in checking out this attraction. Good luck.
I am leading a family group tour of 17 pax, any guidance to below questions would be helpful-
1. We have Cruise the day we land, can we have the Antigen Rapid test done at the Airport itself? If yes, do we require a pre-booking? And approximate charges for the test?
2. Also, since we are landing 8:30 in the morning and have a cruise same day. So we have plans to explore Changi for few hours, have lunch and test and head to cruise. However the problem will be the luggage for 17 pax that we will be carrying. Can you suggest what are the possible ways we can deal with it? (the left luggage services charges are hefty per piece, so that's gonna be the last option) Also can we visit Jewel along with the trolley bags?
Really appreciate your guidance. Thanks
DocRah6
Greater Perth, Australia1,078 contributions
The Jewel can be approached with trolley bags which are no issues.
With regards to RAT tests , I’m not sure if they do it in Changi airport but you can ask their info desk.
We will arrive in Changi terminal 1 at 1am. We are booked at YotelAir Changi. Is it possible to walk from Terminal 1 to Yotelair at 1am? Thank you.
Diane Wanders
Singapore, Singapore185 contributions
Hi there! Yes, definitely! Changi Airport Terminal 1 Arrival Hall is connected to Jewel. Its only a 5—10mins walk. Both buildings will be opened 24hrs, but only selected merchants will still be opened at 1am. Enjoy your stay in Singapore!
AHB40
Mumbai, India9 contributions
I'm reaching the airport really early. Since i can't check-in before time, is there a baggage hold either at the airport or the jewel mall?
arthur
Hong Kong, China285 contributions
There is info counter there near escalator, can ask them
I am not sure about baggage storage area
Nithin Dan
Kakkanad, India66 contributions
My flight reached Changi airport at 7.30am. After all immigration process and baggage can I visit Jewel at that time ?
Is there any food shops open at that time there ?
Is it any place to keep our luggages ?
osubasi
Miami, FL60 contributions
No idea as I have never arrived there that early. But it is am Internation airport, if there is a flight arriving, I am sure they have the facilities for those passengers. Have a nice trop
chapouel
Bangkok, Thailand9 contributions
From Terminal 1, can we go to see the Jewel Cascade after check-in and drop baggages?
chapouel
Bangkok, Thailand9 contributions
From Terminal 1, can we go to see the Jewel Cascade after check-in and drop baggages??
JEWEL CHANGI AIRPORT (Singapore) - All You Need to Know BEFORE You Go
Frequently Asked Questions about Jewel Changi Airport
- We recommend booking Jewel Changi Airport tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 15 Jewel Changi Airport tours on Tripadvisor
- According to Tripadvisor travellers, these are the best ways to experience Jewel Changi Airport:
- Jewel Changi Airport (From S$7.20)
- Best of Jewel Changi Airport (From S$26.43)
- Singapore Changi Jewel Highlights Walking Tour (From S$85.60)
- *17Hrs Singapore Flexible Day&Night Van Tour from Kuala Lumpur w' Tour Guide (From S$256.14)
- Best of Singapore 13 Hrs Full Flexible Van Tour from Malacca [Van] (From S$172.73)
- Hotels near Jewel Changi Airport:
- (0.07 km) Yotel Air Singapore Changi Airport
- (0.24 km) Crowne Plaza Changi Airport, an IHG Hotel
- (0.30 km) Aerotel Singapore
- (0.45 km) Ambassador Transit Hotel Terminal 3
- (0.68 km) Ambassador Transit Hotel Terminal 2
- Restaurants near Jewel Changi Airport:
- (0.00 km) Shiki Hototogitsu Ramen
- (0.00 km) Song Fa Bak Kut Teh, Jewel Changi
- (0.01 km) Gochi-So Shokudo
- (0.01 km) White Restaurant
- (0.01 km) JW360