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The team is friendly and courteous, the pokemon explorer unable to detect the blue tooth signal and some is not available. Long queue in eatery. Apart from that, it is a nice day at jewel. Beautiful environment and excellent toilet cleanliness and hygenie
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Date of experience: January 2021
Helpful
Jewel is the best shopping mall for an airport around the world, as people said. It is also the best shopping mall in Singapore in my opinion. Firstly, the world biggest waterfall and the Show has already attracted all the eyeballs. The train that run through the building is awesome, although it’s closed now. You can find all kinds of shops there. The restaurant choices are one of the most in the area, with all kinds of cuisine, from cheap to expensive. Cinema, hotel, indoor playground, supermarkets, Changi experience, a lot of parking space, it has all the things you need. The only drawback is the crowd, sometimes the 1000+ parking space will be all full, and hard to find a seat even with so many restaurants. And it’s quite far to walk to T2 or T3 for the MRT station. …
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Date of experience: December 2020
1 Helpful vote
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COVID seems not to exist anymore.... ok you need to check in, have your temperature taken and you still need to check in and wear a facemask but my o my.... so many people, not distancing, people take of their masks all the time to eat and drink what a disaster
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Date of experience: December 2020
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+1
We stayed at airport hotel cos we wanted to visit Jewel. It was a good choice to stay a night so no rush to see everything here. We came earlier before hotel's check in at 3pm. We had lunch at shake shack. Then started shopping immediately. There were 5 floors in all plus 2 basements. Shops are concentrated on 1 to 4, 5th is more entertainment, bars and food outlets. Level 4 mostly for kids shopping. B1 B2 food restaurants and some retail shops too. We shop at Desigual, Muji, Footlocker, ShirtBar, Zara, Marks and Spencer, etc. There were some designer shops like Moschino, Furla, Katespade, etc but since we can get these in towns, we look for unique shops. DESIGUAL has limited edition items only at Jewel when items are first launched. By the time items move to the town stores, items could be sold out. The shops are lined up in a circle so just walk and you end up at the starting point again. There are some restaurants or food shops in some of the levels so you can still dine then shop again on same level. We tried JW360 for dinner, Shake Shack for lunch, Paris Baquette for Tea Time and had ice cream at birds of paradise. Now, you see where the calories go? We just stroll floor by floor so easy to complete and not miss any shop. At level 5 we pay to visit the evening christmas garden so we can take some great photos. There is even a camp site on this level where you can rent a tent just for fun. We had already booked a hotel. The best part in Jewel is of course, the atrium with waterfall. At 630pm, there is the train going around the waterfall, snow flakes flying plus smoke effect. Just good photo session. Then 730pm, they have the light and music show. The sound of the water crashing down, colour changing plus music make this, a spectacular event! There is even a SHAW movie theatre so if visitors had a short stopover, they could watch a movie here. We love this place cos there is so much to see and do. Or even if you just want to waste time here, it can also help you to destress. There should be an airport shuttle just to bring people from town to here in a swift. That is, express airport shuttle. Overall, fantastic place to visit cos no tourists and thus not overly crowded. A good escape if time permits.…
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Date of experience: December 2020
1 Helpful vote
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Returned to Jewel for another visit last month, there not being so many things to do on a rainy day in Singapore. Unfortunately it was very busy and there were long queues for most of the activities. Still impressive to see the indoor waterfall though.
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Date of experience: November 2020
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