Jewel Changi Airport
Jewel Changi Airport
4.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Jewel Changi Airport (Jewel) - Singapore’s brand new multi-dimensional lifestyle destination! Located right in the heart of Singapore Changi Airport, Jewel integrates one-of-a-kind play attractions and extensive landscaping with over 280 exciting shopping and dining concepts, a 130-room hotel and airport facilities for travellers.
Duration: More than 3 hours
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  • Robert L
    Fremont, California22 contributions
    5.0 of 5 bubbles
    Worth a visit
    Jewel is the shopping mall wedged between two terminals with a circular center water fall. From Terminal 3 one has to take 8 short (10 - 22 steps per) automated walkways to get to the Level 3 of the mall. Lots of restaurants, mainly on Level 3 and Level 2 although others can be found at other levels. L1 has early check in facilities if your airline participates. One can probably spend a whole day here and feel lighter in the pocket book afterwards.
    Hi Z4094XFrobertl, thanks for your favourable review of Jewel! If you have any beautiful photos taken at Jewel, be sure to share them by tagging us at @JewelChangiAirport. We hope to welcome you back to Jewel again soon!
    Written 30 May 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited May 2023
    Travelled solo
    Written 30 May 2023
  • Mark.Atkinson
    Perth, Australia365 contributions
    5.0 of 5 bubbles
    Best world over!
    Jaw dropping airport that is more like a beautiful city on the move. Changi Jewel just gets better with every visit, whether your a traveler or visitor, there are tons of food outlets and retail shops, it's not a wonder why she is constantly winning Skytrax best airport award. The efficiency is astouding in terms of processing both outbound and in. Now that terminal 4 and 5 are underway she will hold this coveted spot for many more years to come.
    Hi Akie64, we are glad that you had a great time exploring Jewel Changi Airport! Jewel is also home to the world’s tallest indoor waterfall, a lush indoor garden, unique play attractions as well as 250 shopping and dining options. If you have any beautiful photos taken at Jewel, be sure to share them by tagging us at @JewelChangiAirport. We hope to welcome you back to Jewel again soon!
    Written 31 May 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited May 2023
    Travelled with family
    Written 31 May 2023
  • potatochip1
    Cincinnati, Ohio154 contributions
    5.0 of 5 bubbles
    Great Visit
    The Jewel was a place my son wanted to visit. Since we were in Malaysia, we took a Scoot flight down. The Jewel is a really beautiful place which only cements Singapore's Changi International Airport as the best airport in the world. There are a lot of things to do and lots of photo opportunities. My daughter enjoyed getting photos with the Marvel comic characters and posed with a giant Iron Man by the Vortex. The Canopy Walk is really nice and one can see a lot of different animals made from plants. The Jewel would be nice to visit at night as well because of the different light effects. We only made a day-trip to Singapore and left by the afternoon. There are also a lot of different stores there as well for some good shopping. This visit was worth it.
    Hi potatochip1, we are glad you had a good time exploring Jewel! On your next visit, we hope you can catch our iconic Light and Sound showcase that plays every day at 8PM and 9PM (10PM shows on Fri-Sun), or try out our numerous play attractions at Canopy Park! If you have any beautiful photos taken at Jewel, be sure to share them by tagging us at @JewelChangiAirport. We hope to welcome you back to Jewel again soon!
    Written 10 July 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2023
    Written 6 July 2023
  • Harrang70
    Adelaide, Australia65 contributions
    5.0 of 5 bubbles
    Relaxing and fun
    Even big kids love to play on the bouncing net - lots of fun. The jewel is a good way to spend your time At the airport. Restaurant upstairs was nice to and more relaxing than the fluorescent airport lights and noise downstairs
    Hi Harrang70, we are glad that you had a great time exploring Jewel Changi Airport and its attractions! On your next visit, we hope you can catch our iconic Light and Sound showcase that plays every day at 8PM and 9PM (10PM shows on Fri-Sun)! If you have any beautiful photos taken at Jewel, be sure to share them by tagging us at @JewelChangiAirport. We hope to welcome you back to Jewel again soon!
    Written 16 July 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Travelled with family
    Written 12 July 2023
  • David
    Lille, France1,815 contributions
    4.0 of 5 bubbles
    Beautiful fountain.
    The Changi Airport jewel is an architectural feat. A really beautiful design well-realised. Definitely worth visiting whilst you are at the airport, if not necessarily as a special visit. Loads of shops if you have need of buying objects (I didn't - except a new pen!).
    Hi df86, we are glad that you had a great time exploring Jewel Changi Airport! Do try out our numerous unique play attractions, and we hope you can catch our iconic Light and Sound showcase that plays every day at 8PM and 9PM (10PM shows on Fri-Sun)! If you have any beautiful photos taken at Jewel, be sure to share them by tagging us at @JewelChangiAirport. We hope to welcome you back to Jewel again soon!
    Written 27 July 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Travelled solo
    Written 26 July 2023
  • CanuckJames
    Nishinomiya, Japan1,687 contributions
    5.0 of 5 bubbles
    You need to get to the airport early
    We arrived at the airport 6 hours early for our flight thinking that will have enough time to enjoy the Jewel. We didn't have enough time! This is a Class A Mall with many luxury brands represented. If you are not into shopping, many many restaurants. The food court is on the lowest floor, while there are better dining options on the higher floors. Everything from Chinese to A&W, they have a lot of selection. They also have Canopy Park and the Shiseido Forest Valley. By square footage, it is bigger than the Flower Dome in the Garden by the Bay. At the core of this green space is this spectacular waterfall - a must-see. Schedule time to see this place.
    Hi CanuckJames, we are glad that you had a great time exploring Jewel Changi Airport! If you have any beautiful photos taken at Jewel, be sure to share them by tagging us at @JewelChangiAirport. We hope to welcome you back to Jewel again soon!
    Written 27 July 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Travelled as a couple
    Written 27 July 2023
  • Abhay Mehta
    Udaipur, India234 contributions
    5.0 of 5 bubbles
    Splendid design, must stop
    Jewel is the part of Changi airport you may or may not have the flight, but you can visit this place. We came early and spared about one and half hour in Jewel before boarding. The architect and environment are very cool and pleasing. Ample option of shopping and dine in. We enjoyed the place a lot.
    Hi abhay60, we are happy to hear about your wonderful experience at Jewel. Jewel is located in the public area and a passport is not required! On your next visit, we hope you can catch our iconic Light and Sound showcase that plays every day at 8PM and 9PM (10PM shows on Fri-Sun)! If you have any beautiful photos taken at Jewel, be sure to share them by tagging us at @JewelChangiAirport. We hope to welcome you back to Jewel again soon!
    Written 31 July 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2022
    Travelled as a couple
    Written 28 July 2023
  • Reslimpan
    Rayong, Thailand3,412 contributions
    5.0 of 5 bubbles
    Singapore does it again
    Incredible shopping mall situated basically in the middle of all terminals. The Jewel requires you to enter Singapore, in case you want to visit during an extended transfer. The mall as such has numerous shops and restaurants. The highlight being the waterfall with surrounding garden.
    Hi Reslimpan, we are happy to hear about your wonderful experience at Jewel. On your next visit, we hope you can check out our numerous play attractions, as well as our iconic Light and Sound showcase that plays every day at 8PM and 9PM (10PM shows on Fri-Sun)! If you have any beautiful photos taken at Jewel, be sure to share them by tagging us at @JewelChangiAirport. We hope to welcome you back to Jewel again soon!
    Written 1 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Travelled on business
    Written 29 July 2023
  • Maeve68
    Mermaid Beach, Australia137 contributions
    4.0 of 5 bubbles
    Luggage trolley's
    We thoroughly enjoyed our visit to Jewel. We were flying out late and decided to take advantage of visiting Jewel. It is an amazing feature. We had one major complaint. Baggage trolley's. We had to move out the way and they have little regard, how much space they take in the lifts. This was very disappointing.
    Hi Maeve H, noted on your feedback regarding baggage trolleys. We have multiple lift lobbies available for individuals with trolleys to access every level. Nonetheless, we hope you had a good time exploring Jewel Changi Airport! If you have any photos or videos taken here, do tag us @JewelChangiAirport on socials. We hope to welcome you to Jewel again soon!
    Written 3 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Travelled as a couple
    Written 2 August 2023
  • JUDE KM
    Singapore, Singapore290 contributions
    4.0 of 5 bubbles
    Expensive
    Nice to see. But (here's the but)... shopping and eating are both a tad expensive. Perhaps a Changi premium to make the extra bucks from tourists, and bleed the poor locals. Go for the photos. That's free.
    Hi kmisjude, thank you for your feedback. At Jewel Changi Airport, we do have a wide range of shop and dine offerings that are suitable for all budgets. It was a shame that you didn't get to experience much of these. Nonetheless, we hope you had a good time exploring Jewel! Jewel is home to the world’s tallest indoor waterfall, a lush indoor garden, unique play attractions as well as 250 shopping and dining options. On your next visit, do check out our numerous play attractions and we hope to welcome you back to Jewel soon!
    Written 14 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Written 12 August 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles1,467 reviews
Excellent
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82
Poor
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Terrible
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Mark C-
Belgium205 contributions
4.0 of 5 bubbles
Jun 2023 • Couples
If you have +5 hours between flight, you have to visit the Jewel. To visit you must enter Singapore leaving the airport. You can have your hand luggage secured in one of several locations so you can go to jewel without having your luggage in tow. It is a huge place with many restaurants and shopping locations. The center with the waterfall is spectacular, be there in the evening to watch the light show.
Written 23 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

milcah889
Quezon City, Philippines1,028 contributions
5.0 of 5 bubbles
Jun 2023 • Family
The Jewel at Changi Airport is an attraction in itself - so make sure to pack in at least 1.5 hours to stroll around its many attractions. It's best to strategize which activities you'd like to go to - as most of them are paid attractions.

When we went there, we were fortunate to chance upon an Avengers themed Petal Garden - apart from the gorgeous colorful hues of the flowers in the garden, you'd chance upon life-sized figurines of 'Earth's mightiest heroes'.

However, the highlight of course would be the spectacle that is the waterfalls - that you can see from the Canopy Park and the Canopy Bridge. The Mastercard Canopy Bridge may be a paid attraction, but best believe - this is worth every penny! It allows you to appreciate the waterfalls from an unobstructed vantage point!
Written 21 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

swinggal
Western Australia, Australia170 contributions
5.0 of 5 bubbles
May 2024 • Couples
What an amazing place! The waterfall seems almost unreal it is so incredible! We loved our visit and stayed for a few hours. Well worth the train ride out to Changi for a look. Food hall is also massive so we had lunch there.
Written 18 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi swinggal, we are glad that you had a great time exploring Jewel Changi Airport! On your next visit to Jewel, you can also check out our iconic Light and Music showcase that plays Mon-Thu at 8PM and 9PM (with an additional 10PM show on Fri-Sun)! If you have any beautiful photos taken at Jewel, be sure to share them by tagging us at @JewelChangiAirport. We hope to welcome you back to Jewel again soon!
Written 20 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Skeete
London, UK221 contributions
5.0 of 5 bubbles
Jun 2023 • Solo
This is without a doubt the best airport I’ve ever been to and one of the Top two in the world. It’s incredible to think that these amazing gardens and fountains are inside an airport building. I highly recommend a visit if you fly into Singapore and even more so if you are on a layover.
Written 14 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Skeetex3, we are glad that you had a great time exploring Jewel Changi Airport! On your next visit to Jewel, you can also check out our iconic Light and Music showcase that plays Mon-Thu at 8PM and 9PM (with an additional 10PM show on Fri-Sun)! If you have any beautiful photos taken at Jewel, be sure to share them by tagging us at @JewelChangiAirport. We hope to welcome you back to Jewel again soon!
Written 15 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Marky M
Cardiff, UK395 contributions
5.0 of 5 bubbles
May 2024 • Couples
Changi airport has always had a fantastic reputation. This just makes it even more of an attraction and not just an airport. Loads of nice shops and restaurants catering to all price points over several floors with the central centrepiece being this indoor waterfall- the worlds tallest.
Situated amongst an area that makes it feel
like you are in a rainforest.
Written 12 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi MarkyMark383, we are glad that you had a great time exploring Jewel Changi Airport! On your next visit to Jewel, you can also check out our iconic Light and Music showcase that plays Mon-Thu at 8PM and 9PM (with an additional 10PM show on Fri-Sun)! If you have any beautiful photos taken at Jewel, be sure to share them by tagging us at @JewelChangiAirport. We hope to welcome you back to Jewel again soon!
Written 12 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

RoamtheWorld82
Columbus, OH54 contributions
5.0 of 5 bubbles
Nov 2023 • Solo
The World's Best Airport - Changi International Airports. Lot to see. Jewel is one of the best... Must visit when you are in transit or visiting Singapore.
Written 1 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi RoamtheWorld82, we are glad that you had a great time exploring Jewel Changi Airport! On your next visit to Jewel, you can also check out our iconic Light and Music showcase that plays Mon-Thu at 8PM and 9PM (with an additional 10PM show on Fri-Sun)! If you have any beautiful photos taken at Jewel, be sure to share them by tagging us at @JewelChangiAirport. We hope to welcome you back to Jewel again soon!
Written 5 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Go727864
Waikato Region, New Zealand179 contributions
5.0 of 5 bubbles
Apr 2024 • Friends
This airport just gets bigger and better each time we are there. It’s no wonder they continue to get the high world ranking they do.
The huge indoor waterfall all done by huge screens and sound system is something to behold.
Written 1 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Go727864, we are glad that you had a great time exploring Jewel Changi Airport! On your next visit to Jewel, you can also check out our iconic Light and Music showcase that plays Mon-Thu at 8PM and 9PM (with an additional 10PM show on Fri-Sun)! If you have any beautiful photos taken at Jewel, be sure to share them by tagging us at @JewelChangiAirport. We hope to welcome you back to Jewel again soon!
Written 2 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Compass07789106982
Fountain Hills, AZ1 contribution
3.0 of 5 bubbles
Apr 2024 • Couples
Obtaining an entry permit on arrival is not a clear process. I found nothing online before entering. It can be done electronically on site but the process for obtaining is not clear.
Written 24 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Compass07789106982, we are sorry about your experience here in Singapore and at the airport. But we hope to welcome you back again soon.
Written 25 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Taehyung Jeon
Seoul, South Korea57 contributions
5.0 of 5 bubbles
Apr 2024 • Solo
Absolutely breathtaking experience in this one of a kind airport. Trendy shops and exquisite restaurants are around every corner in Jewel. It definitely deserves its best airport in the world title.
Written 23 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi TaehyungJeon, we are glad that you had a great time exploring Jewel Changi Airport! On your next visit to Jewel, you can also check out our iconic Light and Music showcase that plays Mon-Thu at 8PM and 9PM (with an additional 10PM show on Fri-Sun)! If you have any beautiful photos taken at Jewel, be sure to share them by tagging us at @JewelChangiAirport. We hope to welcome you back to Jewel again soon!
Written 25 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mo
Ludwigshafen, Germany1 contribution
3.0 of 5 bubbles
Apr 2024 • Solo
Online the Jewel Lounge is advertised as S$50++. Nowhere online does it say what the ++ means. I was charged $59.95. Apparently taxes are added. At the entrance at the bottom of the price list in miniscule font it mentions taxes but doesn't say how much. This hidden information is illegal in NZ.
Written 18 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Roam40402468491, thanks for sharing your feedback. It is common for business entities in Singapore to include "++" in their pricing menu, and this refers to service charges (10%) and goods and services tax (9%). We hope to welcome you back to Singapore and Jewel again soon!
Written 21 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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JEWEL CHANGI AIRPORT: All You Need to Know BEFORE You Go (with Photos)

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