We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Singapore Visitor Centre

216 Orchard Road | Orchard Gateway @ Emerald, Opposite Somerset MRT, Singapore 238898, Singapore
+65 6736 2000
Call
Website
Save
Review Highlights
Exactly the help we needed

We helped by very friendly staff members and were suprised to be helped in Dutch! We could buy our... read more

Reviewed 4 days ago
JoRo R
,
Weesp, The Netherlands
via mobile
Very helpful, great staff

I love going to this place. No one is trying to sell you anything. They are forthcoming with honest... read more

Reviewed 1 week ago
Jetblast25
,
Bishkek, Kyrgyzstan
Read all 403 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Overview
More
The Singapore Visitor Centre is set in a two-storey conserved Peranakan shophouse in the heritage-rich Emerald Hill area. The centre provides services like the sale of locally designed souvenirs, tours, attraction, event tickets and booking of accommodation. Key feature of the SVC is the use of technology to help visitors. There are four interactive kiosk that allow visitors to browse and put together a digital itinerary. This personalised itinerary can be printed or emailed to visitors. Besides this, there are also two large screens that display a variety of places of interest and events in Singapore. Complimentary WiFi is also available within the SVC. On top of this, there is also an event space on the second floor where interactive and engaging activities are conducted every month. These programmes are curated for visitors who are keen to find out more about our culture.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
Closed Now
All hours
Hours Today: 8:30 AM - 9:30 PM
Suggested Duration: < 1 hour
LOCATION
216 Orchard Road | Orchard Gateway @ Emerald, Opposite Somerset MRT, Singapore 238898, Singapore
Orchard Road
CONTACT
216 Orchard Road | Orchard Gateway @ Emerald, Opposite Somerset MRT, Singapore 238898, Singapore
+65 6736 2000
Call
Website
Write a ReviewReviews (403)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1 - 10 of 326 reviews

Reviewed 4 days ago via mobile

We helped by very friendly staff members and were suprised to be helped in Dutch! We could buy our hippo bus tickets right there and step on to the bus directly outside. The staff member explained the map so we ready to go.

Thank JoRo R
Reviewed 1 week ago

I love going to this place. No one is trying to sell you anything. They are forthcoming with honest information and have great tips. Very nice people.

Thank Jetblast25
Reviewed 1 week ago

They just sit there and sell the passes. Being a Visitor Centre they need to guide the tourist to best discounted packages. Just hopeless they sit there and sell the passes. My hotel staff was much better to share ways in getting discounted tickets to...More

Thank Niraj987
Reviewed 2 weeks ago via mobile

I not only was impressed with the technologically high standard of this facility. This is not just another „tourist-office“ to stand in line for to get a set of standard brochures of tourist mainstream activities. Jessie, my very friendly and most helpful consultant achieved a...More

Thank Ulrich W
Reviewed 2 weeks ago via mobile

Popped in to enquire about some attractions around the city. The staff in there could not be more helpful in their explanations of things to do and how to get to them. Once we had left they even came outside to give us some more...More

Thank Andrew M
Reviewed 2 weeks ago

Staff were very helpful (particularly Joey). Let us know about the hop on hop off bus & could get several options for passes, we took 2 day pass.

Thank Bernie N Michel... M
Reviewed 3 weeks ago

We came across the Visitor Center on our last day in Singapore and I was disapppinted we didn't find it sooner. The staff is very knowledgeable and will help with directions, tickets, and whatever you may need. Each month they have a fun activity upstairs...More

Thank Sav6
Reviewed 4 weeks ago

They treated me excellent. Rosie and the staff are there to help you, they are so nice, they will introduce you to Singapore and all the activities within the city; temples, restaurants, nightlife and events. They are the best. They even gave me a cookie.

Thank Camara23
Reviewed 4 weeks ago via mobile

Useful visitor's centre along orchard road, next to centerpoint. A handful of friendly staff to guide you on where to go, what to see and eat. Nice local souvenirs inside too

Thank bcheong
Reviewed 4 weeks ago

Very helpful and knowledgeable staff. They helped us get the right tickets and even suggested how we could get discounts.

Thank xmats
Nearby
Orchard Road
Shopping is a national pastime for Singaporeans, and
after a visit to Orchard Road it’s easy to see why.
This seemingly endless boulevard boasts a dizzying
selection of shopping centres. From bargain basement
foragers to designer label big-spenders, there is
something for everyone. For those just browsing, there
are countless restaurants, food courts, and cinemas,
as well as the odd street entertainer to keep you
...More
Nearby HotelsSee all 317 hotels in Singapore
Hotel Jen Orchardgateway Singapore
2,175 reviews
.10 km away
Pan Pacific Serviced Suites Orchard Singapore
177 reviews
.15 km away
Holiday Inn Singapore Orchard City Centre
3,422 reviews
.25 km away
Holiday Inn Express Singapore Orchard Road
974 reviews
.31 km away
Nearby Restaurants
Black Nut
44 reviews
.03 km away
Odd One Out • Food & Drink
99 reviews
.01 km away
Makan@Jen
154 reviews
.06 km away
GoroGoro
33 reviews
.01 km away
Nearby Attractions
Orchard Road
10,521 reviews
.06 km away
Emerald Hill
252 reviews
.06 km away
313@somerset
202 reviews
.05 km away
Ask a question
Questions & Answers
peterandheidi2016
8 October 2017|
Answer
Response from Rob N | Reviewed this property |
Hi, The phone number is +65 6736 2000 Hope this helps, Rob
0
Votes