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Singapore Visitor Centre

Neighbourhood:
Orchard Road
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Address: 216 Orchard Road Orchard Gateway @ Emerald | Opposite Somerset MRT, Singapore 238898, Singapore
Phone Number:
6567362000
Website
Today
08:30 - 21:30
Closed now
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Hours:
Sun - Sat 08:30 - 21:30
Description:

The Singapore Visitor Centre is set in a two-storey conserved Peranakan...

The Singapore Visitor Centre is set in a two-storey conserved Peranakan shophouse in the heritage-rich Emerald Hill area. The SVC provides services like the sale of locally designed souvenirs, tours, attraction, event tickets and booking of accommodation. Key feature of the SVC is the use of technology to help visitors. There are four interactive kiosk that allow visitors to browse and put together a digital itinerary. This personalised itinerary can be printed or emailed to visitors. Besides this, there are also two large screens that display a variety of places of interest and events in Singapore. Complimentary WiFi is also available within the SVC. On top of this, there is also an exhibition space on the second floor of the SVC. The showcase, Evolution of Craftsmen celebrates craftsmen who are propelling Singapore's craft industries.

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TripAdvisor Reviewer Highlights

Read all 212 reviews
Visitor rating
  • 143
    Excellent
  • 17
    Very good
  • 4
    Average
  • 1
    Poor
  • 0
    Terrible
Great Advice in Singapore

As we were only in Singapore for two days we wanted to make the most of our time. We visited the Visitors Centre and spoke to Jay who was excellent and so helpful.

5 of 5 bubblesReviewed 4 days ago
OxfordCrew
,
Oxford
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212 Reviews from our TripAdvisor Community

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Showing 165: English reviews
Oxford
Level Contributor
29 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

As we were only in Singapore for two days we wanted to make the most of our time. We visited the Visitors Centre and spoke to Jay who was excellent and so helpful.

Helpful?
Thank OxfordCrew
Los Angeles, California
Level Contributor
49 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 1 week ago NEW

Upon arriving in Singapore we started looking at maps and planning out our sightseeing. The city is so large and there is so much to see it felt extremely overwhelming. I saw on Trip Advisor a note about the Orchard Rd. visitor center. What a find that was!!!!!! We took the subway there and Joanna greeted us as we walked... More 

Helpful?
Thank GrandmaDi
Perth, Australia
Level Contributor
267 reviews
122 attraction reviews
common_n_attraction_reviews_1bd8 117 helpful votes
5 of 5 bubbles Reviewed 1 week ago

I find most visitor centres really off-putting but the Singapore Visitor Centre on Orchard Road is a gift from heaven with enough fliers to have you reading all week. The staff are exceptionally knowledgeable with fabulous tips and ideas, especially for inquisitive tourists like me firing rapid questions every second. I felt like my thoughts mattered and their enthusiasm was... More 

Helpful?
Thank Kevin B
A TripAdvisor Member
5 of 5 bubbles Reviewed 1 week ago via mobile

I went in there this morning. The staff were very helpful and there was plenty of pamphlets about tours around Singapore and surrounds.

Helpful?
Thank A TripAdvisor Member
Sydney, Australia
Level Contributor
30 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 1 week ago

On Orchard Road near The Centrepoint shopping centre. Very helpful staff. Lots of good advice and you can book tours here too.

Helpful?
Thank Wakhoworld
New York City, New York
1 review
5 of 5 bubbles Reviewed 1 week ago via mobile

I found myself in the compact but powerful Singapore Visitor Centre on Orchard Road and I was helped so wonderfully by Joey. She helped find Lau Pa Sat market or Telok Ayer Market. I had been there 25 years ago when it was much different experience. It was then a vibrant festive marketplace. However today it is quite worn from... More 

Helpful?
Thank measureforemeasure
New Delhi, India
Level Contributor
12 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

If you haven't figured out what to see and what to avoid on your trip to singapore, or most importantly how to save a little of your hard earned money on this trip, dont get into the trouble of booking through iventure or viator online. Just visit the singapore visitor centre on your first day of the trip and collect... More 

Helpful?
Thank gaurav j
Rye Brook, New York
Level Contributor
6 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

I would like to put in a huge congratulations to the staff of the Orchard Road Singapore Visitor Center. We have been to Singapore three years in a row to visit family, and we always think we have done most of the visitor highlights until we stop in at the Orchard Road Center. Today we met with Joey, and she... More 

Helpful?
2 Thank H9243SNrichardh
Level Contributor
36 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Open till late, personnal really professional, I had all the informations I wanted, and more!!! Jay has been a good advisor! I recommend

Helpful?
2 Thank 0rion
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 weeks ago

We spent at least an hour and a half talking to Joey about where we wanted to go, best way to get to each venue, time needed for visit and getting value for money. We came away with a plan for events to complement excursions pre booked from home. It was valuable exercise and most appreciated.

Helpful?
1 Thank Shirley E

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
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