Singapore Visitor Centre @orchardgateway
Singapore Visitor Centre @orchardgateway
4.5
12:00 PM - 7:00 PM
Monday
12:00 PM - 7:00 PM
Tuesday
12:00 PM - 7:00 PM
Wednesday
12:00 PM - 7:00 PM
Thursday
12:00 PM - 7:00 PM
Friday
12:00 PM - 7:00 PM
Saturday
12:00 PM - 7:00 PM
Sunday
12:00 PM - 7:00 PM
About
The Singapore Visitor Centre @orchardgateway is a one-stop information centre for visitors to obtain destination information and tourist-friendly services such as peronsalised itinerary planning, and to enjoy travelling showcases that depict stories of Singapore. Additionally, as a Living Lab, we welcome local businesses keen to testbed new tourism products directly with visitors before bringing to market.
Duration: < 1 hour
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Neighbourhood: Emerald Hill
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
4.5
661 reviews
Excellent
494
Very good
123
Average
30
Poor
11
Terrible
3
DodgeyAus
Loxton, Australia549 contributions
Jan 2023 • Solo
There were only 2 people on duty when I went there, and they were so apologetic that I had to wait. It didn't faze me in the slightest, and was definitely worth waiting around for. I was helped by a lady. I'd already had a list of things I thought would be worth checking out, which helped. She went through it with me. We deleted some, and added some. She then helped me to plan a couple of days or so, including which MRT lines to use to do it. Fantastic!!
Written 20 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ian K
Auckland, New Zealand5 contributions
Jan 2020
We were a bit stumped on where to go but found the info centre on Orchard Road. A lovely lady gave us lots of ideas, directions & maps. Also you can book the Hop on Hop off Bus there.
Written 15 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
paul g
Brisbane, Australia808 contributions
Feb 2017 • Solo
I went here on my first afternoon in Singapore and was thankful I did. I gained great insight into attractions, how best to get around and money saving options that certanly served me well for my stay. Allthis and I only came across it by accident.
Written 19 April 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KarlCrankyPants
Brisbane Region, Australia226 contributions
Aug 2018 • Couples
This place is worth it’s weight in gold. Staff member Louis was extremely helpful and so passionate about his job that I thought I was talking to the mayor of Singapore. If you are unsure about what to see and do in Singapore, then give this place a visit. It will be the best decision you will make while visiting the country. Thank you Louis, you’re a legend.
Written 2 September 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rod F
Brisbane, Australia131 contributions
Aug 2018 • Family
Couldn't be happier with our experience here. Our consultant was Louis, and he is lovely bloke, with a wealth of information and excellent advice on local attractions, tips on what to look out for, pros and cons of the public transport system, when to use cabs in lieu of MRT/buses etc. Louis asked us great questions, listened to what we wanted, and quickly prepared a fabulous itinerary for our 3 1/2 days in Singapore. The complimentary local coffee (kopi) and coconut jam in the upstairs cafe was a nice touch too.
Written 6 September 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
H9243SNrichardh
Rye Brook, NY19 contributions
Mar 2017 • Couples
I would like to put in a huge congratulations to the staff of the Orchard Road Singapore Visitor Center. We have been to Singapore three years in a row to visit family, and we always think we have done most of the visitor highlights until we stop in at the Orchard Road Center. Today we met with Joey, and she listened to us carefully and then came up with a series of " have you been here and seen this?' Suggestions so original and helpful and unusual that we will be busy for days on end. Thanks, Joey, and thanks for your help. And fellow visitors, I really can't recommend enough a stop here before beginning your daily assigned visits! The most unusual suggestion which we followed up? Stopping in at the Singapore Public Library's Orchard Street branch across the street from the Center...a spectacular look into the future of public libraries in first world countries.
Written 10 March 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Glad that Joey was able to help make your trip better! Thanks so much for the feedback :)
Written 25 April 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
guildford
Guildford, Australia47 contributions
Jan 2016 • Family
This Visitor Centre was open until late at night which was such a bonus when we chanced upon it.
They have brilliant touch screens showing places to visit. You can touch on them to view all the information you could need, address, opening hours, costs, directions, buses and trains etc. What was the absolute most useful thing however was that you could tell it to add it to an itinerary and then print it out at the end. This was massively useful. We found interesting things to see that we didn't know existed such as Baba House.
I would recommend looking through the touch screens yourself, once you have decided on things that interest you, you may wish to ask the Staff to help place them into an itinerary as they had the knowledge and ability to quickly and easily bunch things together by location, so that you really had a streamlined personal itinerary with all the information you could need. They were really helpful in this regard and wanted to share their knowledge with you.
Do yourself a favour and wander in here, you will be really pleasantly surprised at the usefulness and easy to use nature of these screens. In fact I wish Trip Advisor had this ability as it was so helpful.
They have brilliant touch screens showing places to visit. You can touch on them to view all the information you could need, address, opening hours, costs, directions, buses and trains etc. What was the absolute most useful thing however was that you could tell it to add it to an itinerary and then print it out at the end. This was massively useful. We found interesting things to see that we didn't know existed such as Baba House.
I would recommend looking through the touch screens yourself, once you have decided on things that interest you, you may wish to ask the Staff to help place them into an itinerary as they had the knowledge and ability to quickly and easily bunch things together by location, so that you really had a streamlined personal itinerary with all the information you could need. They were really helpful in this regard and wanted to share their knowledge with you.
Do yourself a favour and wander in here, you will be really pleasantly surprised at the usefulness and easy to use nature of these screens. In fact I wish Trip Advisor had this ability as it was so helpful.
Written 11 February 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Glenn F
Honolulu, HI1,173 contributions
Jan 2016 • Friends
Friendliest people work here. A Great help. They can direct you anywhere. At the corner of Orchard Rd and Emerald Hill Rd
Written 18 January 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roxy060913
Florence, Italy6 contributions
Sept 2018 • Friends
Rossella & Anna, two Italian women from Florence staying in Singapore for a dpecial vacation, received important suggestions and recommendations from Louis, he spent long time with us with great patience and professionality!!! Thanks so much for all assistance we followed all his instructions!!!!!!!
To the next Louis!!!!
To the next Louis!!!!
Written 28 September 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Man L
3 contributions
Jun 2017 • Business
HOW SWEET IS THE SINGAPORE VISITORS CENTRE TO ALL TOURISTS WHO LOVE DURIAN.
Besides the hospitality of the staff here impressed me a lot.
Thank you to Joey who provided quality service. I can see how much she loves Singapore. She is knowledgeable and be able to give right suggestions.
Thank you.
Besides the hospitality of the staff here impressed me a lot.
Thank you to Joey who provided quality service. I can see how much she loves Singapore. She is knowledgeable and be able to give right suggestions.
Thank you.
Written 24 July 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Is there a secure luggage facility at the Marina Bay Cruise terminal to leave luggage for approx 6 hours prior to boarding a cruise ?
Written 29 October 2023
Ian A
Kelmscott, Australia
We are looking for good quality room only hotels in Singapore rather than price per person
Written 23 August 2019
We stayed at the Grand Park City Hall.
They charge per room and this includes breckfast buffet.
Rooms are great and the best part for us, centrally located.
One block from buses and train station.
Best part we took the train from the airport and walked one block and we were there. Three day bus and rail pass can be purchased at the airport and when you return the card they give you a Ten Dollar refund.
This pass works on all trains and buses.
Our room was great with a king size bed.
Breckfast was one of the best we have ever had.
Great service and good restraunts close by.
Food court next door. Hope this helps.
Written 24 August 2019
I am visiting Singapore soon and would like to take my grand children to Legoland. Would you please advise the cost for adult and children. We will have to go via a tour group so need bus fare cost included please. Thank you
Written 18 November 2018
Sorry we did't visit the site. I've heard its good and if its in Singapore it should be a well organised site.
Written 19 November 2018
I am visiting Singapore in a weeks time. Want historical tours other than Battlebox and Changi
Can you yell me if A +B edu tours are a reputable firm as they seem to have what we are looking for however no reviews anywhere. Look forward to ypur reply. Kind Regatds Bev Walker Australia
Written 7 July 2018
Hello, Sentosa - Fort Siloso this is where there is some historical items to view, Restored World War II coastal fort housing a military museum with interactive exhibits & tours. Try this a good couple of hours walking around. Have fun.
Written 8 July 2018
Is there a direct phone number for the Visitor Centre on Orchard?
Written 8 October 2017
Hi,
The phone number is +65 6736 2000
Hope this helps,
Rob
Written 8 October 2017
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