Singapore Visitor Centre @orchardgateway
Singapore Visitor Centre @orchardgateway
4.5
12:00 PM - 7:00 PM
Monday
12:00 PM - 7:00 PM
Tuesday
12:00 PM - 7:00 PM
Wednesday
12:00 PM - 7:00 PM
Thursday
12:00 PM - 7:00 PM
Friday
12:00 PM - 7:00 PM
Saturday
12:00 PM - 7:00 PM
Sunday
12:00 PM - 7:00 PM
About
The Singapore Visitor Centre @orchardgateway is a one-stop information centre for visitors to obtain destination information and tourist-friendly services such as peronsalised itinerary planning, and to enjoy travelling showcases that depict stories of Singapore. Additionally, as a Living Lab, we welcome local businesses keen to testbed new tourism products directly with visitors before bringing to market.
Suggested duration
< 1 hour
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Address
Neighbourhood: Emerald Hill
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
4.5
659 reviews
Excellent
492
Very good
123
Average
30
Poor
11
Terrible
3
DodgeyAus
Loxton, Australia417 contributions
Jan 2023 • Solo
There were only 2 people on duty when I went there, and they were so apologetic that I had to wait. It didn't faze me in the slightest, and was definitely worth waiting around for. I was helped by a lady. I'd already had a list of things I thought would be worth checking out, which helped. She went through it with me. We deleted some, and added some. She then helped me to plan a couple of days or so, including which MRT lines to use to do it. Fantastic!!
Written 20 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Terry
Singapore, Singapore14 contributions
Oct 2020
Each time I have overseas visitors, I frogmarch them down here, arm them with maps and book their excursions. They also give discounts that you can’t get direct. Staff are always great.
Written 14 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
xa x
3 contributions
Feb 2020 • Friends
On the first day of our visit we received a map and detailed information so that we could combine the different destinations perfectly.
Joey helped us a lot!!!
Thank you Joey, it was great!!!
Joey helped us a lot!!!
Thank you Joey, it was great!!!
Written 13 April 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi xa x
Thank you for visiting the Singapore Visitor Centre and your compliment for Joey.
I will share your compliments with her.
I am glad that you received the information you require for your itinerary planning.
I hope you enjoyed your stay in Singapore!
Take care and stay safe!
Written 23 April 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Howard S
Barnawartha, Victoria, Australia48 contributions
Mar 2020
Idea place to drop into when in the area. The staff are very helpful and nothing is a problem for them.
Written 4 April 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi 900howards
Thank you for your review and compliment towards our staff at the Singapore Visitor Centre:)
We will convey your compliment to our staff. I am glad that we were able to be of assistance.
I hope you enjoyed Singapore!
Take care and stay safe! :)
Written 23 April 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kelly Groves
Mildura, Australia20 contributions
Mar 2020
As we travelled at the start of the COVID19 virus we were EXTREAMLY impressed with how Singapore was manageing the spread.
As we entered the Visitor Centre we were straight away tempurature checked and given hand sanitizer before we were even spoken to.
After that the gentleman was very helpful, even though Singapore don't have any bars open early in the morning anywhere, or shops for that matter.
We arrived on the early fight at 6am and had dropped our luggage off by 8am. With no shops or bars open to fill in time we went to the Visitor centre.
He told us where and how to catch the MRT into Merlin Park as he said that would be nice (and open) for us to visit. There was also a bar :)
He bought to our attention that motorized scooters could no longer be used, which we were going to do the next day, we weren't going to push bike... too hot.
I was worth the 20 mins there to get an overveiw of what I had already researched on Trip Advisor and to chat with a local.
As we entered the Visitor Centre we were straight away tempurature checked and given hand sanitizer before we were even spoken to.
After that the gentleman was very helpful, even though Singapore don't have any bars open early in the morning anywhere, or shops for that matter.
We arrived on the early fight at 6am and had dropped our luggage off by 8am. With no shops or bars open to fill in time we went to the Visitor centre.
He told us where and how to catch the MRT into Merlin Park as he said that would be nice (and open) for us to visit. There was also a bar :)
He bought to our attention that motorized scooters could no longer be used, which we were going to do the next day, we weren't going to push bike... too hot.
I was worth the 20 mins there to get an overveiw of what I had already researched on Trip Advisor and to chat with a local.
Written 27 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Kelly G
Thank you very much for your feedback and compliment towards our staff at the Singapore Visitor Centre:)
Would it be possible for you to share more details on your visit to the Singapore Visitor Centre so that I can convey your compliments to the staff?
I am glad that we were able to provide you with an overview of what there is to do in Singapore:)
I hope that you enjoyed your stay here in Singapore nonetheless!
Take care and stay safe!:)
Written 30 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
graham s
Northampton, UK51 contributions
Jan 2020
Went in here to ask about hop on hop off buses, you could not be in a better place for advice the gentlemen gave us all the information we wanted and more, very knowledgeable and extremely friendly and helpful, not trying to sell you anything just good advice on all the options. We brought the bus tickets and was directed to the stop. Whilst waiting there he even came along to make sure we was at the right stop. This is the most helpful and friendliest city we have been too everyone is willing to help you.
Written 24 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tammy T
19 contributions
Feb 2020 • Couples
We happened to stroll in today on our first day to Singapore and I'm so glad that we did! Joey made us feel welcome and pointed out all the hotspots for us and the centre had many resources for us to peruse. Our conversation did divert onto some really interesting topics including the history of Singapore and the mixture of races, cultures and languages that make your beautiful city! Terima kasih Joey!
Written 18 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
alan p
Hampshire, UK20 contributions
Jan 2020
The guy here was excellent and very well informed, went through all possible places to visit. Very good. Thank you.
Written 16 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
yps0909
Changsha, China85 contributions
Jan 2020
the visitors center is very small and very crowded, so that the service is on a rush, one question and then next..
Written 12 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Barry Webster
Waipukurau, New Zealand331 contributions
Jan 2020
As in all citys the information centre is the best place to plan your stay.The one in Orchard road is so easy to find and the staff are so well informed about the best places to visit and the best ways to get there.
Written 5 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Is there a secure luggage facility at the Marina Bay Cruise terminal to leave luggage for approx 6 hours prior to boarding a cruise ?
Ian A
Kelmscott, Australia
We are looking for good quality room only hotels in Singapore rather than price per person
JJ E
Port Macquarie, Australia186 contributions
We stayed at the Grand Park City Hall.
They charge per room and this includes breckfast buffet.
Rooms are great and the best part for us, centrally located.
One block from buses and train station.
Best part we took the train from the airport and walked one block and we were there. Three day bus and rail pass can be purchased at the airport and when you return the card they give you a Ten Dollar refund.
This pass works on all trains and buses.
Our room was great with a king size bed.
Breckfast was one of the best we have ever had.
Great service and good restraunts close by.
Food court next door. Hope this helps.
Tan1907
Geraldton, Australia
I am visiting Singapore soon and would like to take my grand children to Legoland. Would you please advise the cost for adult and children. We will have to go via a tour group so need bus fare cost included please. Thank you
mark D
Sydney, Australia44 contributions
Sorry we did't visit the site. I've heard its good and if its in Singapore it should be a well organised site.
BevWalker
Goulburn, Australia12 contributions
I am visiting Singapore in a weeks time. Want historical tours other than Battlebox and Changi
Can you yell me if A +B edu tours are a reputable firm as they seem to have what we are looking for however no reviews anywhere. Look forward to ypur reply. Kind Regatds Bev Walker Australia
F4615IQmarka
Mandurah, Australia17 contributions
Hello, Sentosa - Fort Siloso this is where there is some historical items to view, Restored World War II coastal fort housing a military museum with interactive exhibits & tours. Try this a good couple of hours walking around. Have fun.
peterandheidi2016
Canberra, Australia5 contributions
Is there a direct phone number for the Visitor Centre on Orchard?
Rob N
Mordialloc, Australia12 contributions
Hi,
The phone number is +65 6736 2000
Hope this helps,
Rob
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Claim your listingSINGAPORE VISITOR CENTRE @ORCHARDGATEWAY: All You Need to Know BEFORE You Go (with Photos)
Frequently Asked Questions about Singapore Visitor Centre @orchardgateway
- Singapore Visitor Centre @orchardgateway is open:
- Sun - Sat 12:00 PM - 7:00 PM
- Hotels near Singapore Visitor Centre @orchardgateway:
- (0.15 km) Pan Pacific Serviced Suites Orchard Singapore
- (0.12 km) JEN Singapore Orchardgateway by Shangri-La
- (0.26 km) Holiday Inn Singapore Orchard City Centre
- (0.26 km) Lanson Place Winsland, Singapore
- (0.32 km) Holiday Inn Express Singapore Orchard Road
- Restaurants near Singapore Visitor Centre @orchardgateway:
- (0.02 km) Alleybar
- (0.02 km) GoroGoro Steamboat & Korean Buffet
- (0.04 km) tcc Sarika Connoisseur Cafe
- (0.04 km) Play Gelato
- (0.04 km) Old Airport Rd Wanton Noodle