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Review Highlights
Wonderful experience with young local guide

We arrived to Santiago in the morning, on our way to the photographic tour to Patagonia departing... read more

Reviewed 10 May 2018
w3ua
,
Bedford, New Hampshire
Waited 40 minutes and no one showed up even though we had signed up days before

After reading reviews of this, we signed up for the Hola Santiago tour a couple of days (24 April... read more

Reviewed 7 May 2018
Tiffany C
,
Boston
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Spicy chile !! Free walking tour the taste of Chile. In Santiago 2 different routes in English-Portugues-Espanol. Tour 1 "hola Santiago in 360 °" from Monday to Sunday 10:00 a.m. and 3:00 p.m. meeting point metro Bellas artes (Monjitas/Mosqueto) Tour 2 "The fruit Market" from Monday to Friday at 10:00 am. Meeting point Metro bellas artes (monjitas/mosqueto) Private and Tailor Made Walking Tours English-Portugues-Espanol. Others Tours - Pub Crawl (friday and saturday) - Vina del Mar and Valparaiso - Vineyard Concha y Toro/ Undurraga/ Santa Rita - Embalse El Yeso (Cajon del Maipo) - Aconcagua Park Tour (treeking) - Shop Tour (Tour de compras) - Transfer
  • Excellent80%
  • Very good14%
  • Average3%
  • Poor1%
  • Terrible2%
Travellers talk about
“walking tour” (65 reviews)
“great tour” (50 reviews)
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Hours
Hours Today: 10:00 AM - 1:00 PM, 3:00 PM - 6:00 PM
Suggested Duration: 2-3 hours
LOCATION
Santiago, Chile
Write a ReviewReviews (645)
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All reviews
"walking tour"
in 65 reviews
"great tour"
in 50 reviews
"history teacher"
in 5 reviews
"our tour guide"
in 28 reviews
"fruit market"
in 7 reviews
"market tour"
in 10 reviews
"free walking"
in 12 reviews
"small group"
in 16 reviews
"chilli"
in 72 reviews
"great introduction to the city"
in 6 reviews
"free tour"
in 12 reviews
"santa lucia hill"
in 6 reviews
"chilean culture"
in 11 reviews
"la moneda"
in 11 reviews
"excellent guide"
in 5 reviews
"highly recommend this tour"
in 6 reviews
"afternoon tour"
in 5 reviews
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1 - 10 of 432 reviews

Reviewed 10 May 2018

We arrived to Santiago in the morning, on our way to the photographic tour to Patagonia departing early next day, so we had just a few hours to spend in Santiago. We booked this tour online a couple of days in advance. Right at the...More

Thank w3ua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpicyChile, Director de Relaciones con Clientes at Spicy Chile, responded to this reviewResponded 10 May 2018

Thank you so much for the review! We're glad that you liked the tour. José Luis is an amazing guide. Feel always welcome to do another tours with us. Best regards!

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Reviewed 7 May 2018

After reading reviews of this, we signed up for the Hola Santiago tour a couple of days (24 April) before we were going to arrive in Santiago (26 April). We went to the assigned stop (Explanada Metro Bellas Artes) ~5 minutes before 10 a.m. and...More

Thank Tiffany C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpicyChile, Director de Relaciones con Clientes at Spicy Chile, responded to this reviewResponded 9 May 2018

We are sorry to hear from your bad experience, we will check everything from that date to discard all posibillities that could have lead to the misunderstanding between the guide or the turist and make sure that doesn't happen ever again. Sorry again and thank...More

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Reviewed 12 April 2018 via mobile

Although we traveled overnight and arrived at 9am; we booked the Santiago 360 tour for 3pm with the belief it would give us a great overview for the rest of days. It was well worth it! José was so nice and knowledgeable. It was just...More

Thank monkelope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpicyChile, Director de Relaciones Públicas at Spicy Chile, responded to this reviewResponded 12 April 2018

We are very happy that you liked the tour. José will be very happy to see the comment. Thank you so much for the review.

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Reviewed 3 April 2018 via mobile

I went to the tour today (it was only me and the guide) my guides name was huguette and she was lovely. The tour is very intresting. You learn some chillian history, the city history and culture and of course, see intresting parts of the...More

Thank ניצן ג
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpicyChile, Director de Relaciones Públicas at Spicy Chile, responded to this reviewResponded 4 April 2018

Thank you so much for your feedback!

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Reviewed 19 March 2018

Kai is a history teacher and a super nice person, knowledgeable and fun. His English is excellent. We were the only ones to show up, so we essentially had a private tour. He showed us cool spots in the city, and then we had a...More

Thank Efrat S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpicyChile, Director de Relaciones Públicas at Spicy Chile, responded to this reviewResponded 20 March 2018

We are glad that you liked our tour! Thanks for the review! You are welcome every time!

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Reviewed 13 March 2018

During two days I have visited two tours: 1. Hola Santiago in 360 ° with Kai and 2. The fruit market with Anthony. Both tours were very intresting and informative! Highly recommended. Thank you Kai and Anthony.

Thank Julia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpicyChile, Director de Relaciones Públicas at Spicy Chile, responded to this reviewResponded 14 March 2018

Thank you so much for your feedback! We're glad that you liked our tours.

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Reviewed 26 February 2018

After the online reservation. I received their immediate reply to my mailbox. in the voucher, It's written "If you booked our Santiago Tour (10 am or 3 pm), we meet at THE OUTSIDE of 'Bellas Artes' metro station on the Green Subway Line. Just show...More

1  Thank Asha L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpicyChile, Director de Recepción at Spicy Chile, responded to this reviewResponded 27 February 2018

Hi Asha! Thanks for your replay, we are working on the improvement of the service in general, we apologize for the inconvinient in the morning tour and also thank you for giving us a second chance. We are happy that you enjoy the tour with...More

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Reviewed 19 February 2018 via mobile

Great tour if it's your first time in Chile. Guides are so nice and knowledgeable. Thank you Jose and Natalia! I'd do it again. They have different tours!!!

1  Thank Wanderlust J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpicyChile, Gerente de relações públicas at Spicy Chile, responded to this reviewResponded 20 February 2018

Thank you so much for the review!

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Reviewed 17 January 2018 via mobile

Excellent agency we took a quite few tours with Spicy Chile and everything was pretty good. The guides are well prepared and really friendly. Highly recommend it!

2  Thank Edu F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpicyChile, Director de Relaciones Públicas at Spicy Chile, responded to this reviewResponded 18 January 2018

Thanks for your review, Edu. :)

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Reviewed 15 January 2018 via mobile

We started our tip with a free walking tour of santiago. That's when we met Kai. We all know that tours can be kinda boring depending on where you are and who facilitates them. Not only is Santiago a most interesting place to visit, but...More

2  Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpicyChile, Director de Relaciones Públicas at Spicy Chile, responded to this reviewResponded 17 January 2018

Thank you very much for your review. Happy that our guide Kai has been able to help you on your trip. Feel always welcome to Santiago!

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Ask a question
Questions & Answers
vladkha1
13 March 2017|
AnswerShow all 3 answers
Response from SpicyChile | Property representative |
Of course welcome
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katiucenedel
17 January 2017|
Answer
Response from Andres B | Reviewed this property |
hi, we are the anwer to you!! you can book online . and its free...yoy pay what you wqant to the gide! it`s based on tips!! see you!!
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