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Metropolitan Touring

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Address: Avenue De las Palmeras N 45-74 | De las Orquideas, Quito 170150, Ecuador
Phone Number:
+593 2-298-8312
Website
Today
08:00 - 18:00
Closed now
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Hours:
Mon - Fri 08:00 - 18:00
Recommended length of visit: More than 3 hours
Description:

We are Ecuador's leading tour operator, with over 60 years experience in...

We are Ecuador's leading tour operator, with over 60 years experience in travel. We own and operate three boats in the Galapagos Islands as well as one hotel. Our holding group also owns Casa Gangotena in Quito and Mashpi Lodge in the cloudforests northwest of the capital.

We are also a regional company with offices in Peru, Chile, Argentina and Colombia.

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US$3,604.00*
and up
Galapagos Islands Cruise: 5-Day Eastern Itinerary Aboard the 'Santa Cruz II'
Why book on Viator?
  • Tour highlights & full itinerary
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TripAdvisor Reviewer Highlights

Read all 238 reviews
Visitor rating
  • 188
    Excellent
  • 17
    Very good
  • 6
    Average
  • 1
    Poor
  • 4
    Terrible
Lima, Cusco and Machu Picchu

We've just got back from Peru, following a trip organised by our travel agent here in the U.K, using metropolitan as the South American agent and we weren't disappointed!! What a... read more

Reviewed 2 days ago
Zoe T
,
Derbyshire, United Kingdom
via mobile

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238 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Derbyshire, United Kingdom
Level Contributor
11 reviews
Reviewed 2 days ago NEW via mobile

We've just got back from Peru, following a trip organised by our travel agent here in the U.K, using metropolitan as the South American agent and we weren't disappointed!! What a fantastic team and they all worked so hard to ensure our trip went smoothly from start to finish! We can't thank them enough as it's the small attention to... More 

Helpful?
Thank Zoe T
Denver, Colorado
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

We just returned from our 19 day trip to the Galapagos Islands and Machu Picchu and it was amazing. We cruised around the Galapagos Islands on the good ship Santa Cruz II for 5 days and saw the things we have only seen on TV before. Giant land tortoises, blue footed boobies, land and marine iguanas, frigate birds, seals and... More 

Helpful?
Thank Skibigmtns
801bernardah, Director de Relaciones Públicas at Metropolitan Touring, responded to this review

Dear guest, Thank you very mucho for your review. We are glad to know that you had an amazing tour and you were satisfied with our Santa Cruz II. Snorkelling will always depend on the ocean conditions. For most of the year, visibility is not a problem, as Galapagos does not have rivers, the main sources of sediments at sea,... More 

California Central Coast
Level Contributor
191 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 138 helpful votes
Reviewed 3 weeks ago

We just returned from a three-week tour of Peru and Ecuador that ended with a 5-night/six day cruise of the western Galapagos on the Santa Cruz II. We chose this ship because of its larger size (worried about motion sickness), itinerary, and positive reviews. We loved the ship and the whole experience. We flew from Quito via Guayaquil to Baltra,... More 

Helpful?
Thank PalmSpringsVisitors
801bernardah, Public Relations Manager at Metropolitan Touring, responded to this review

Dear guest, Thank you for giving us a perfect rating and for recommending our Santa Cruz II to other travelers. We are glad to know that you enjoyed our facilities, the activities and the food on board. We also think that the best part is the island excursions! Galapagos is a unique destination and we design the best itineraries for... More 

Diamond Bar, California
Level Contributor
61 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 65 helpful votes
Reviewed 4 weeks ago via mobile

Just returned from the eastern side cruise 4/22-4/26. My impressions: Know that this is not the usual pleasure cruise. The ship is large enough to have the usual nice cabins with high end L'Occitane amenities, evening turndown service with nice chocolates, and comfortable beds. It has two outdoor jacuzzis. Nice dining room where all meals are served with style and... More 

Helpful?
Thank Shotlady
801bernardah, Public Relations Manager at Metropolitan Touring, responded to this review

Dear guest, Thank you very much for your fantastic review. We are very happy to read your thrilling comments about Metropolitan Touring and our Santa Cruz II. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. We deeply appreciate your recommendations, we are sure... More 

Boston
Level Contributor
30 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 4 weeks ago

We took our grandchildren 8+10) on a 6 night, 7-day cruise to the Galapagos. I had been toold that Metropolitan Touring had a program for children + that the crew treats children well. That's an understatement. They were terrific! We did not go on a family cruise, since we couldn't find one on the dates the kids had a vacation.... More 

Helpful?
1 Thank emna3396
801bernardah, Public Relations Manager at Metropolitan Touring, responded to this review

Dear guest, Thank you very much for your valuable review. We really appreciate your comments about your recent stay with us on La Pinta Yacht. As you mentioned, we have a special program specially designed for our little ones and our mission is making everyone welcome and comfortable on board. We hope you decide to come back in a new... More 

Wellington, New Zealand
Level Contributor
44 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
Reviewed 23 April 2017

We chose La Pinta on the basis of online reviews and because of its size. We wanted a vessel that would likely cope better with adverse sea conditions than a smaller one that only caters for 12 or 16 passengers. In the past we have done many scuba trips on vessels of that size but we seem to be more... More 

Helpful?
1 Thank Charles2006
801bernardah, Public Relations Manager at Metropolitan Touring, responded to this review

Dear guest, Thank you very much for your valuable comment about our La Pinta Yacht. We are happy to know that you were satisfied with the size and space of the yacht, we have a top 5 guest/space ratio (30:1) which gives you the freedom you need and makes you feel comfortable. Be assured we will share your motivating words... More 

Atlanta
Level Contributor
5 reviews
Reviewed 19 April 2017

Stop your planning for the Galapagos until you look at Metropolitan Touring Santa Cruz ll. Galapagos was our bucket list trip, but was always so expensive. We researched for over a year. Since the tour packages were so costly, I finally went online and discovered Metropolitan Touring. I knew about the boat Santa Cruz ll since a lot of the... More 

Helpful?
Thank tomfF4330VO
801bernardah, Public Relations Manager at Metropolitan Touring, responded to this review

Dear guest, Thank you very much for your fantastic review! We are very happy to read your thrilling comments about our Santa Cruz II and Metropolitan Touring. For all of us, it is a large pleasure to hear about your experience and being part of your amazing stay. We appreciate your comments regarding our customer service and the excellent food... More 

Charlotte, North Carolina
Level Contributor
67 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 63 helpful votes
Reviewed 18 April 2017

We traveled on what was supposed to be the 4 night/5 day Eastern itinerary (this has changed this for 2018). Unfortunately just as our plane was about to land in San Cristobal, the pilot aborted landing due to weather and returned to Guayaquil. 82 of the 90 passengers were on the plane so the ship did not depart until we... More 

Helpful?
Thank Sara P
801bernardah, Public Relations Manager at Metropolitan Touring, responded to this review

Dear guest, Thank you very much for taking the time to post your feedback about your vacation on board our Santa Cruz II. We are sorry to hear that your plane had to return to Guayaquil for bad weather and you missed one full day of your trip. We are glad to know that you had an amazing experience and... More 

Ho Chi Minh City, Vietnam
Level Contributor
89 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 58 helpful votes
Reviewed 16 April 2017 via mobile

Cruise is as good as the people you are sharing it with, ESA Bella was a nice quote of 30+ passengers I found really interesting mix of people on board the cruise I was a Solo traveler and never really felt alone! Do not use a boat with 100 people and do not choose a boat with 18 people. 40-50... More 

Helpful?
Thank thesharma
801bernardah, Public Relations Manager at Metropolitan Touring, responded to this review

Dear guest, Thank you for taking the time to post your feedback about your trip to Galapagos. We are very pleased to know that our facilities and food offer along with the staff made your vacation a memorable moment. Galapagos is indeed a great destination, and as you mention, the itinerary is very important. The more iconic species you see,... More 

Malmo, Sweden
Level Contributor
4 reviews
3 attraction reviews
Reviewed 10 April 2017 via mobile

From the moment we were picked up at the airport I completely relaxed. The naturalists and the crew on Isabela II were absolutely wonderful and took extremely good care of us passengers. The naturalists were very knowledgeable and enthusiastic to teach us about the Islands which made it so much fun. They were also very good with the children of... More 

Helpful?
Thank LinneaNik
801bernardah, Public Relations Manager at Metropolitan Touring, responded to this review

Dear guest, Thank you so much for your positive review. We are thrilled to know that you had a great stay on our Isabela II Yacht. It is very pleasing to hear that you enjoyed the food, that the cabins were comfortable and that our staff took great care of you. Be assured we will share your motivating words with... More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?