We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Inca Rail

Open Now: 7:00 AM - 10:00 PM
Open today: 7:00 AM - 10:00 PM
Book In Advance
Tours from Inca Rail tend to sell out - travellers recommend booking in advance!
Why Book on TripAdvisor?
  • Tour highlights & full itinerary
  • Easy online booking
  • Lowest price guaranteed
More Information
1,136
All photos (1,136)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent50%
  • Very good32%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“aguas calientes”(263 reviews)
“executive class”(67 reviews)
“train ride”(186 reviews)
About
Experience a unique way to travel to Machu Picchu, exploring the Andean landscape like never before with wider and taller panoramic windows and an observation outdoor carriage including a bar. The only train in Peru with an entertainment app on...more
Open Now
Hours Today: 7:00 AM - 10:00 PM
See all hours
Suggested duration: 2-3 hours
Contact
Cusco, Peru
Website
+51 84 581860
Call
Improve This Listing
Recommended experiences in and around Cusco
from US$1,077.28
More Info
from US$46.00
More Info
from US$449.00
More Info
from US$83.93
More Info
Reviews (8,657)
Filter reviews
2,546 results
Traveller rating
1,165
813
329
141
98
Traveller type
Time of year
LanguageEnglish
More languages
1,165
813
329
141
98
Show reviews that mention
All reviews aguas calientes executive class train ride machu picchu boarding process ticket office nice trip train service small snack comfortable seats return journey fashion show sacred valley tickets wagon poroy carriage
FilterEnglish
Updating list...
1 - 10 of 2,546 reviews
Reviewed yesterday

It was an OK experience. The ticket buying, the boarding and the crew were very good, but the space inside the train wasn't. I am 1,88m tall and it wasn't possible to be comfortable due to the person in front of me (too near).All in...More

Review collected in partnership with this attraction
Date of experience: January 2019
Thank THIAGO E
Reviewed 2 days ago

The transportation was fine. Having to limit luggage to 7kg was inconvenient, but we made do. The price was very high compared to other transportation in Peru. It appears that Inca Rail and Peru Rail are sharing a monopoly to charge high prices to people...More

Review collected in partnership with this attraction
Date of experience: January 2019
Thank Randy W
Reviewed 2 days ago

Extremely expensive for what you get - a 1.5 hour crammed train ride. We paid more for the train with the "360 degree view" and in our section of the train car, there were no windows on the roof, which is what the 360 degree...More

Review collected in partnership with this attraction
Date of experience: January 2019
Thank DBWander
Inca R, Director de Relaciones con Clientes at Inca Rail, responded to this reviewResponded yesterday

Dear DBWander, We appreciate the time that you took to write this comment from your latest experience. It is very important for us your opinion, and we would like to extend a sincere apology for the inconvenience experienced during your trip on board. We will...More

Reviewed 2 days ago

We took the rail with a dome. Amazing view all round. The staff was extremely friendly and served us well. The surprise was the fashion show by the staff themselves and they did an excellent job.

Date of experience: December 2018
Thank chiranjiv z
Reviewed 2 days ago

Pleasant way to transport from Ollantaytambo to Aguas Calientes. Luggage was not weighed. My sister brought a carry-on suitcase and was not questioned. However your bag must sit at your feet during the trip.

Review collected in partnership with this attraction
Date of experience: January 2019
Thank Quest51042420381
Reviewed 2 days ago

We travelled First Class with Inca Rail and the journey was absolutely spectacular. We enjoyed an excellent food menu (I felt a bit bad for eating a cute Alpaca but it tasted amazing), open bar and to our surprise there was an entire wagon with...More

Review collected in partnership with this attraction
Date of experience: January 2019
Thank Firasco
Reviewed 2 days ago

Everything was nice, the food could be a bit better, but in the end it was really expensive especially for PeruMore

Review collected in partnership with this attraction
Date of experience: January 2019
Thank lisakostyra
Inca R, Director de Relaciones con Clientes at Inca Rail, responded to this reviewResponded yesterday

Dear lisakostyra, Thank you very much for taking the time to share your experience on board our trains. We also appreciate your suggestions that will help us improve, and offer a better service to our passengers every day. We hope that your visit to the...More

Reviewed 2 days ago

Not enough room for the legs - even for short people. Confusing/unorganized boarding. No room for the backpacks.More

Review collected in partnership with this attraction
Date of experience: January 2019
Thank Discover35974427341
Inca R, Director de Relaciones con Clientes at Inca Rail, responded to this reviewResponded yesterday

Dear Discover35974427341 Thank you very much for taking the time to share your experience on board our trains. We also appreciate your suggestions that will help us improve, and offer a better service to our passengers every day. We hope that your visit to the...More

Reviewed 3 days ago

Inca rail customer service is outstanding. They keep everything on time and well organized. The trains were nice, a little small and very little storage for luggage.More

Review collected in partnership with this attraction
Date of experience: December 2018
Thank Brian P
Inca R, Director de Relaciones con Clientes at Inca Rail, responded to this reviewResponded 2 days ago

Dear Brian, We appreciate the time you have taken to write this positive feedback about your experience with us, many thanks for share it. We are glad that we were able to provide you a beautiful experience and that you enjoyed your time in our...More

Reviewed 3 days ago

The leg room was quite small, which Perurail has the same problem. However I thought Inca rail was better because their service(snacks, tea etc) was better, with a lesser ticket price.

Review collected in partnership with this attraction
Date of experience: January 2019
Thank Voyage393061
Inca R, Director de Relaciones con Clientes at Inca Rail, responded to this reviewResponded 2 days ago

Dear passenger, Many thanks for share your comments. We are glad to know that you prefer our services. We really appreciate your preference. Hope you can visit us in the near future. Cordially, The Inca Rail Team

View more reviews
Nearby
Nearby HotelsSee all 181 nearby hotels
Casa Real Hotel
21 reviews
.07 km away
La Casona Real Hotel
73 reviews
.09 km away
Del Prado Inn
278 reviews
.10 km away
Hotel Sol Plaza Inn
53 reviews
.11 km away
Nearby RestaurantsSee all 919 nearby restaurants
Republica Del Pisco
829 reviews
.04 km away
La Feria Cocina Tradicional Peruana
618 reviews
.01 km away
Inka Grill
3,485 reviews
.04 km away
Nuevo Mundo Draft Bar
168 reviews
.05 km away
Nearby AttractionsSee all 1,595 nearby attractions
Machu Picchu Peru Tours
46 reviews
.01 km away
Peru Adventure Tours
13 reviews
.01 km away
Action Peru Treks
518 reviews
.01 km away
Questions & Answers
Ask a question
Wendy K
14 December 2018|
AnswerShow all 2 answers
Response from Jraejen | Reviewed this property |
We purchased online Inca Rail Bimodal tickets ^ this thread is similar, maybe look for some guidance here as well.
0
Votes
ViolaPalmer
15 November 2018|
AnswerShow all 10 answers
Response from 968jaswinderd | Reviewed this property |
I don't know the answer, We did not use this service.
0
Votes
Úgl G
10 September 2018|
AnswerShow all 8 answers
Response from Inca R | Property representative |
Dear Úgl G, The ticket entitles the passenger to carry only hand luggage (backpack, bag or briefcase) weighing not more than 8 kg/17lb on the train and with a maximum measurement of 62 linear inches/157 cm. (height + length... More
0
Votes
Google Translation