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AMAZING service!

Note: CALL ahead to book as the email back and forth is not easy. We arrived in Lima, and were able... read more

Reviewed 1 week ago
amazinggrace_28
,
Naples, Florida
via mobile
Amazing experience!!

This is the best experience I ever have in a spa. Heavenly Spa as the name indicates makes you feel... read more

Reviewed 31 January 2018
magia v
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  • Excellent90%
  • Very good6%
  • Average1%
  • Poor2%
  • Terrible1%
1 week ago
“AMAZING service!”
31 Jan 2018
“Amazing experience!!”
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Calle Las Begonias 450. San Isidro. | The Westin Lima Hotel & Convention Center, Lima, Peru
Website
2015020
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from US$98.99
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Reviews (132)
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1 - 10 of 21 reviews
Reviewed 1 week ago via mobile

Note: CALL ahead to book as the email back and forth is not easy. We arrived in Lima, and were able to check in at 11am. We had amazing buffet breakfast, which is $20 (USD) per person. We then had appointments at the spa, with...More

Thank amazinggrace_28
Reviewed 16 April 2018 via mobile

We decided to stay at this hotel because of the spa, notwithstanding the average location (you have to use a cab for almost everything). I was very surprised that the spa had so many bureaucracies that made it impossible for us to use it during...More

5  Thank Luz_Ju
Reviewed 31 January 2018

This is the best experience I ever have in a spa. Heavenly Spa as the name indicates makes you feel special and take you to a totally relaxed atmosphere where the most important is you. It is a charming and luxurious place with the latest...More

Thank magia v
Angela A, Gerente at Heavenly Spa, responded to this reviewResponded 2 February 2018

Dear Mrs: We are very glad to know that you enjoyed your experience at the Heavenly Spa by Westin Lima; it was our pleasure to serve you and hope we will see you again soon. Sincerely,

Reviewed 19 January 2018 via mobile

We had a spat day at the Westin hotel and it was ok. The bads and sauna's were ok and the massage was nice. The service was good. After we had some lunch and I had the Westin burger which only comes well done!? It...More

Thank DevaRi
Angela A, Gerente at Heavenly Spa, responded to this reviewResponded 24 January 2018

Dear Mr. Deva, Thank you for your comments. We apologize for the inconvenience, we will take the corrective measures to improve the quality of our service. Sincerely,

Reviewed 15 January 2018 via mobile

Every time I am in Lima I come here for a massage. It's wonderful! This last trip, I landed from Cusco in Lima very early in the morning, and headed straight to San Isidro and the Westin. The staff bent the rules and allowed me...More

Thank Alicia P
Angela A, Gerente at Heavenly Spa, responded to this reviewResponded 17 January 2018

Dear Alicia, We are very glad to know that you enjoyed your experience at the Heavenly Spa by Westin Lima; it was our pleasure to serve you and hope we will see you again soon. Sincerely,

Reviewed 9 January 2018 via mobile

I want to thank and congratulate Agripina (Pinita) for her warm and world class service for me and my wife last Saturday...!!! We will be back soon...!!!

Thank Jose L
Angela A, Gerente at Heavenly Spa, responded to this reviewResponded 11 January 2018

Dear Mr Jose: We are very glad to know that you enjoyed your experience at the Heavenly Spa by Westin Lima; it was our pleasure to serve you and hope we will see you again soon. Sincerely,

Reviewed 22 December 2017 via mobile

I was there last weekend and I went to celebrate my friend’s anniversary. Since, we got to the Heavenly Spa, we received a warm welcome by Connie and we went to start our Thermal Water Circuit with Milagros who was very kind and helpful explaining...More

Thank Gisella O
Angela A, Gerente at Heavenly Spa, responded to this reviewResponded 28 December 2017

Dear Mrs: We are very glad to know that you enjoyed your experience at the Heavenly Spa by Westin Lima; it was our pleasure to serve you and hope we will see you again soon. Sincerely,

Reviewed 4 November 2017 via mobile

I had the chance to stop by at the heavenly spa for a massage and I had the most wonderful experience . From the welcome with a nice fruity water , the massage which was wonderful and relaxing until the end to the nice relaxing...More

Thank MGGR74
Angela A, Gerente at Heavenly Spa, responded to this reviewResponded 7 November 2017

Dear Mr. We are very glad to know that you enjoyed your experience at the Heavenly Spa by Westin Lima; it was our pleasure to serve you and hope we will see you again soon. Sincerely,

Reviewed 27 October 2017

We experienced couples massage for 80 min and felt rejuvenated. Wonderful after a transatlantic flight or simply to spoil yourself.

3  Thank Nat S
Angela A, Gerente at Heavenly Spa, responded to this reviewResponded 2 November 2017

Dear: Thank you very much for your positive feedback, we hope to have you back again soon. Sincerely,

Reviewed 29 June 2017 via mobile

My husband and I both enjoyed wonderful deep tissue massages at the Heavenly Spa. They were so great we are going to have another one later this week. Lovely, serene and relaxing atmosphere. Very pleasant staff. Highly recommend!

Thank Karla Y
Angela A, Gerente at Heavenly Spa, responded to this reviewResponded 1 August 2017

Dear Karla, We are very glad to know that you enjoyed your experience at the Heavenly Spa by Westin Lima; it was our pleasure to serve you and hope we will see you again soon. Sincerely,

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Vanessa Zelada S
18 December 2017|
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Response from Angela A | Property representative |
Hola! Por favor brindame tu nombre y correo electrónico para hacerte llegar la variedad de opciones con las que contamos. Quedo a tu disposición. Saludos,
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Ohzaii
19 August 2017|
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Response from Angela A | Property representative |
Estimada: Por favor envíenos un correo electrónico. Para hacerle llegar la información solicitada. Quedo a su disposición,
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