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Address: Luang Prabang, Laos
Phone Number:
+856 71 253 910
Description:

Tour Agency providing full services including Adventure and Cultural Tours...

Tour Agency providing full services including Adventure and Cultural Tours in Laos. With English speaking Guides new Mini Vans and years of experience, we are the best choice in Luangprabang to cover all your needs.

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TripAdvisor Reviewer Highlights

Read all 75 reviews
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  • 27
    Excellent
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    Very good
  • 1
    Average
  • 12
    Poor
  • 12
    Terrible
Two day trip with trekking and kayaking

We did the two day trip, with trekking the first day and kayaking the second day. We loved the first day - walking through the jungle and several small villages, ending in the... read more

4 of 5 bubblesReviewed 2 weeks ago
wazoozaw
,
Oxford, United Kingdom
via mobile
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75 Reviews from our TripAdvisor Community

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Showing 62: English reviews
Oxford, United Kingdom
Level Contributor
70 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

We did the two day trip, with trekking the first day and kayaking the second day. We loved the first day - walking through the jungle and several small villages, ending in the homestay in a somewhat bigger village. The second day I think was less value, we mostly waited around and kayaked a few hours down stream back to... More 

Helpful?
Thank wazoozaw
phaivanh p, Owner at Jewel Travel Laos - Day Tours, responded to this review

Thank you for your kind comments and taking the time to write a review of your tour with us. We are happy that you enjoyed your experience in the villages of Laos and will take away good memories of your visit to Luangprabang. More 

Herefordshire, United Kingdom
Level Contributor
19 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Phai, our guide for the day, was very knowledgeable on the history and culture of Laos and its people. His English was excellent and it was a pleasure to be in his company. He is also a very good driver - very necessary on the winding and bumpy mountain roads. We travelled in a clean and comfortable air conditioned minibus,... More 

Helpful?
Thank Kate G
phaivanh p, Owner at Jewel Travel Laos - Day Tours, responded to this review

Thank you very much for your kind comments. I am very happy that you enjoyed your tour and that you leave Luangprabang with fond memories of your visit. Enjoy the rest of your visit to Laos and we hope that you will return again someday when we would be happy to show you more of our lovely town and regional... More 

Bristol, United Kingdom
Level Contributor
16 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 23 November 2016

I’m a fairly experienced traveller therefore realise there can be a bit of poetic license with some tour descriptions, but this company take the biscuit!! Our pick up was over an hour, with very little apology which was not a good start! The tour advertised was definitely not the tour we got! Advertised as 3 hours in a boat (1... More 

Helpful?
Thank Andrew M
Singapore, Singapore
1 review
1 of 5 bubbles Reviewed 30 October 2016

I am writing specifically about Jewel Travel in Nong Khiaw. We did a day trek with them, and although the area is beautiful, our experience was much less beautiful. We were promised everything at the shop. However we started late, the guide spoke no english and we sort of went through it without knowing what is going on. It is... More 

Helpful?
Thank _smq60009
Vancouver, Canada
Level Contributor
10 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 24 October 2016

We booked and paid for rock climbing with Jewel travel. When we arrived there, the rock climbing equipment was rusty and damaged. As a rock climber I know what to look for, and their equipment was not safe. We told them as much, and that we did not want to go on the tour with unsafe equipment, and they did... More 

Helpful?
1 Thank bcgirlabroad
phaivanh p, Owner at Jewel Travel Laos - Day Tours, responded to this review

We are sorry that you were not satisfied with our services but unfortunately you did not mention in your review that, at the last minute, you had canceled the first rock climbing trip because you had said you were sick. Transport, food and guide were already prepared for the first trip and we lost money on that, which is why... More 

Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 23 September 2016 via mobile

We booked one tour and went back the next day to book another. Staff are amazing, the tour is even better. Great English speaking tour guide who is really friendly and interactive. Cannot recommend enough!!!!

Helpful?
Thank trippytravelleerr
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 24 July 2016 via mobile

This company offers great day trips! First day we took a private boat along the Mekong to see the Buddha caves. The next day we did a mountain biking tour which took us across the river through beautiful rice paddy fields, mountains and villages. The last day we did a kayaking day trip to the Tad Sae waterfall and further... More 

Helpful?
Thank Valerie V
phaivanh p, Owner at Jewel Travel Laos - Day Tours, responded to this review

Thank you for your kind comments about your recent experience with us. We try hard to please all our Guests and give them an experience to remember and so it is always nice to know that we achieved our aim. There is some wonderful scenery and cultural diversity in this part of Laos and our Guides are well trained in... More 

Dubai, United Arab Emirates
Level Contributor
33 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
1 of 5 bubbles Reviewed 20 July 2016

I have done one day tour in Luang Prabang with Jewel Travel just 2 weeks ago (July 2016), covering caves, waterfall and elephant ride. The value added by the tour is only the car and the driver (no guide), however we paid 65 USD per person (not including tips).... for what? if you are alone you pay most probably 30... More 

Helpful?
Thank lucag_85
phaivanh p, Owner at Jewel Travel Laos - Day Tours, responded to this review

Thank you for your comments and I am sorry that you feel that you did not get value for your money. However, the cost of the tour was not just a car and driver as you are suggesting. You visited the Caves and waterfall and also spent time riding and bathing the elephants. Your entrance fees to the Caves and... More 

1 review
5 of 5 bubbles Reviewed 27 June 2016

Hi~! We are the travelers from KOREA~! Last week, We go to the kwangsi waterfall and go kayaking in mekong river~! When kayaking, we was surprised at mekong river's beautiful scenery. Our guide Mr. BIG ♥ was so kind and friendly~! Lunch in local restaurant was so good and delicious~! After visiting in kwanasi waterfall, we went around luangprabang. Our... More 

Helpful?
Thank 희은 주
Washington DC, District of Columbia
Level Contributor
13 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 15 June 2016 via mobile

It's hard to know how to rate this agency since we had two wildly different experiences. We first did the day trip trek combined with a visit to the waterfall. It was outstanding. The trek route was gorgeous, the lunch was plentiful and declicious, and our guide was wonderful. Two days later we did a day-long bike trip which included... More 

Helpful?
Thank Matt G
phaivanh p, Owner at Jewel Travel Laos - Day Tours, responded to this review

Thank for reviewing your experience with us. Firstly, we are happy that you enjoyed your day out at the waterfall, it is a lovely trip. However your second tour with us was not what you expected. Unfortunately these thing happen when you indulge in Adventure sports or activities and often the experience is more difficult than imagined ... especially in... More 

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