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Lama Desert Tours & Cruises L.L.C.

DTCM Buiding, Dubai 20808, United Arab Emirates
+971 4 889 0000
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Review Highlights
Inconsiderate on Medical Grounds

I was scheduled for a desert safari however on the day of the tour there was a sandstorm which I... read more

Reviewed yesterday
NatzHK
,
Dubai, United Arab Emirates
via mobile
Terrible customer service. Go with another company

Booked the conservation safari with Lama tours in December. I called in advance of booking to get... read more

Reviewed yesterday
RachyRoo83
via mobile
Read all 326 reviews
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LAMA: Love All, Meet All LAMA is committed to serving customers with utmost professionalism and care. We inspire people to travel and explore to enrich their lives, employing the latest technology solutions to exceed expectations at all times.LAMA delivers a high quality service at incredibly reasonable prices. We promise you the very best deals and and an experience you will never forget!
  • Excellent37%
  • Very good18%
  • Average11%
  • Poor8%
  • Terrible26%
Travellers talk about
“belly dancer” (24 reviews)
“sand dunes” (22 reviews)
“dubai desert” (4 reviews)
Closed Now
All hours
Hours Today: 9:00 AM - 9:00 PM
Suggested Duration: 2-3 hours
LOCATION
DTCM Buiding, Dubai 20808, United Arab Emirates
CONTACT
Website
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Write a ReviewReviews (326)
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1 - 10 of 307 reviews

Reviewed yesterday via mobile

I was scheduled for a desert safari however on the day of the tour there was a sandstorm which I happened to see at noon and called to change my tour as I am asthmatic and dust in the air triggers an attack. However upon...More

Thank NatzHK
Reviewed yesterday via mobile

Booked the conservation safari with Lama tours in December. I called in advance of booking to get more details and was told would go to wildlife reserve on conservation tour so paid the extra to do this. Nothing but difficulty on day of tpur trying...More

Thank RachyRoo83
Reviewed 6 days ago

The night spent here will be something I AM going to remember. If you've not been here or have been thinking about it, it's worth it. Thank you, Lama Dubai for introducing us to this experience I'd have otherwise missed.

Thank deepikachhetri9
Reviewed 1 week ago via mobile

It was worst Dubai desert Safari we had. It spoiled our trip. Plz don’t go for this company or Lama tours / lama camp We had book through dream night tours Food : pathetic, cold. Very poor quality. Couldn’t eat as well. People were standing...More

Thank Surbhi N
Reviewed 1 week ago via mobile

They started from hotel with 8 people in car, was very uncomfortable however later on they managed to get another vehicle for extra people. Belly dance and food was good. Driver was professional.

Thank Grewal j
Reviewed 2 weeks ago

The customer care itself is not managed properly , no welcoming message , only a silence , then we need to ask "Is it Lama tours"??. While booking informed that we will get confirmation message , but not received and agian called two times ,...More

Thank Sumesh K
Reviewed 2 weeks ago

We booked on this desert safari as we wanted to do sand boarding as well as the safari. we were promised when we booked that sand boarding would be included in the price. However when we went to the camp the camp manager was surprised...More

Thank Sandeep K
Reviewed 2 weeks ago

Unfortunately it is not possible to give zero stars, so we have to give one star. We have booked and paid for the Dubai Desert Conservation Reserve Safari. First of all the communication and the customer service was really bad. One day before our safari...More

1  Thank andrina2018
Reviewed 13 December 2017

We booked desert safari and dhow cruise on the lama tours website, We were having stop over in dubai while visiting thailand from los angeles. Safari ride was fun, food at the camp was ok. overall experience was great.. dhow cruise had good views and...More

2  Thank erikatapia123
Reviewed 4 December 2017

It was a full day tour, including adventure sports, a jeep ride on the dune and an evening folk dance performance (with snacks and dinner). Staff was very courteous and helpful. Evening snacks were just about average. They must improve on this. Dinner was basic...More

1  Thank dieselman_Singh
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Ask a question
Questions & Answers
payalm975
24 February 2017|
Answer
Response from LamaTours | Property representative |
AED 180 Per PAX Margam Camp - Premium. You can book online
-1
Votes
saqzi
I will be visiting UAE from Toronto on 24th March 2017, I will be staying in abu dhabi with my relatives I am interested in taking couple of tours with your prestigious company like desert safari dubai city and cruise tour, i just have couple of questions 1) If I book the desert safari tour from where will you pick us up as we are not staying in a hotel. (also as I have read on trip advisor that a shared bus is a disaster so I will prefer picked up in one of your jeeps rather in a shared bus) 2) Can I avail buy 1 get 1 free offer , depending on the availability we will be 5 to 7 adults max. 3) What is included in the desert safari tour as on your website it says one thing but the people reviews contradict that 4) Also what is the difference between desert safari premium and desert safari regular as both have the same info on your website.
16 February 2017|
AnswerShow all 2 answers
Response from Rahul A | Reviewed this property |
Hi 1,they can pick you up from wherever you are 3.generally it's transfers, safari, dinner, belly dance show and return transfers, not sure on non alcoholic drinks, however alcoholic drinks need to be purchased 4.premium is... More
0
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