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The mall is big enough to include a lot of stores, including Carrefour, a large supermarket. The mall is often crowded. It opens at 10am, however the supermarket opens at 9am. The free wifi requires a code that is texted to your mobile, but since my phone number is outside of the UAE, I did not receive the code ( unlike Dubai mall where I did receive the code). The employees in the stores are rude and lazy, for example I asked a salesperson person at Crate & Barrel for a mug in a different color and I was told to go look in the back. At Sunglass Hut, the manager was so rude to me for an after sales inquiry. At Louis Vuitton, I presented my passport 2 days after the purchase of a purse in order to obtain a tax return tag, the salesperson stated there is a 24 hour deadline for that request and she refused to assist me. I went all the way to Dubai mall where my request was handed in less than 2 minutes. I also heard from other tourists that the employees of this mall are lazy and do not assist clients with anything.…
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Date of experience: January 2021
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What a massive place this is with just about every shop under the sun! The place was heaving on Boxing Day when we visited and thus nobody was paying too much attention to 2m social distancing but at the same time, everyone was respecting everyone and giving them some space... just not 2m.…
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Date of experience: December 2020
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Multilevel mall features more than 600 retail outlets,80 luxury stores and 200 flagship stores Main attraction is the “Ski Dubai” which is an indoor ski resort and snow park.It offers snowboarding,ski lessons,children’s play area and cafe. The mall also hosts a 500 seat capacity Dubai Community Theatre and Arts Centre, located on the 2nd Floore.It has a 2 level theatre and rehearsal spaces along with an art centre housing gallery and visual arts gallery. The mall also hosts VOX cinemas and magic planet for entertainment lovers One of my favorite hangout spot with friends. Carefour offers good products at reasonable rates. The mall has two international food courts It has over 100 restaurants and cafés Being a sweet tooth, Cheesecake Factory is my favorite😋 The mall also has good parking facility and public transit access through metro and bus stations …
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Date of experience: February 2020
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An amazing mall with super beautiful decorations and various products to satisfy all your needs in a mall: bookshops, stationeries, toys, clothes, food, cinema, souvenirs, luxuries, and a spacious carrefour!
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Date of experience: December 2020
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