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Chillout Ice Lounge

Times Square Center 4b St | Ground Level inside Times Square Center, Dubai 115787, United Arab Emirates
+971 4 341 8121
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Dubai's Chillout Ice Lounge
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The Chillout Ice Lounge, created by Sharaf Hospitality, is the first ice lounge in the Middle East, launched in 2007, the ice lounge had a major refurbishment in July 2014. The Middle East's first sub-zero lounge is decorated with ice sculptures, unique seating and illuminated interiors. All are maintained within a -6 degree Celsius environment, providing an icy escape that makes for a memorable chill out experience. There are hot drink options to help guests banish the icy chill and a variety of classic hot meals on offer. Once visitors arrive they are given thermal clothing to keep themselves warm in the minus six degrees. This comprises of a hooded parka (a heavy jacket), woollen gloves, shoes and socks, if required. Visitors are advised to spend a few minutes in the 'buffer zone' area to get acclimatized. The temperature in the buffer zone is set at 5 degrees Celsius, which gives the body time to adjust to the low temperature in the main Chillout Ice Lounge. The Chillout Ice Lounge combines the novelty of subzero temperatures with a unique interior design. It is a technological innovation in refrigeration, lighting, architecture & sculptured ice. The diffused lighting changes its colours at certain intervals and it filters through crystal clear blocks of ice, filling them with low-lux hues of varying patterns, making the moment freeze in its ambience. All these elements have been intelligently composed to create one of the best ice lounges in the world. The lounge serves hot soups, sandwiches, juices, hot chocolates, coffee, tea and a variety of deserts, mock-tails and confectionary, making it the first of its kind in the world to serve hot food & beverages. Chillout Ice Lounge is located at the ground level, Times Square Center, on the Sheikh Zayed Road -Dubai. Why not visit us for a memorable experience with friends and family. We are available for birthday parties, event, film shoots and private hire.
  • Excellent30%
  • Very good25%
  • Average24%
  • Poor8%
  • Terrible13%
Travellers talk about
“ice sculptures” (16 reviews)
“warm clothing” (4 reviews)
“hot dubai” (2 reviews)
Open Now
All hours
Hours Today: 10:00 AM - 11:45 PM
Suggested Duration: < 1 hour
Times Square Center 4b St | Ground Level inside Times Square Center, Dubai 115787, United Arab Emirates
Al Quoz
+971 4 341 8121
Write a ReviewReviews (101)
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1 - 10 of 85 reviews

Reviewed 2 weeks ago via mobile

It was a bad decision to visit this place. The cake they served was dry and tasteless. We were served with a chocolate and a carrot cake. Still I feel like puking out. And the hot chocolate was just okay. I will never anyone to...More

Thank Raziashanavas B
Reviewed 4 weeks ago via mobile

I went to this place with my wife. This is a small room with chilled atmosphere. The carrot cake is pathetic and you won’t like it for sure. Overall if it’s only about the chilled environment then it’s fine but you don’t have much to...More

Thank Faraz F
Reviewed 25 October 2017 via mobile

We loved our visit to the Chillout Lounge - even though it was a quick one! Much quicker than expected. It is so cold in there that you don’t really want to “hang around”. Two tips if I may: 1. Wear long trousers. We arrived...More

Thank Sarette D
Reviewed 11 August 2017 via mobile

The facility is nice and it is really cold and they serve amazing free hot chocolate but i couldn't find jacket fit my size which is really bad that I have to wear another jacket in opposite direction to make sure I am not impacted...More

1  Thank Islammh
Reviewed 3 August 2017

We didn't know what to expect from this place but we had a great time! It's really cold inside which might sound obvious and it's a great escape from the Dubai summer heat. The staff are really helpful and help you get ready to go...More

Thank GailPDubai
Reviewed 27 July 2017 via mobile

I've Been here twice. And i love the ice sculptures! Staff are nice too! #chilloutice recommended to friends too. Thank you!

Thank Mae A
Reviewed 26 July 2017 via mobile

I visited the chillout ice with kids , and it was wonderful time with kids who love the place. It was -6C inside and 42C outside mall

Thank eng_ahmed_alshamsi
Reviewed 20 July 2017 via mobile

It is really good place for family. You can feel temp -6 c just here. Love the hot choclate which is free here. The Amazing place, will come back with family.

Thank hamdan a
A TripAdvisor Member
Reviewed 15 July 2017 via mobile

I really enjoyed and it has good service. I will tell my friends and my family about this place believe you will enjoy

Thank A TripAdvisor Member
Reviewed 15 July 2017 via mobile

It was so good and nice place. Thanks for the experience. I will recommend chill out to my co-worker and other friends

Thank Paul christian E
Al Quoz
Al Quoz sits literally at the halfway point between
old and new Dubai. At first sight it has little to
recommend it: warehouses and factories dominate the
area, with some residential areas on the outskirts.
Heavy goods vehicles roar up and down the roads and
laborers stop at small hole-in-the-wall cafes for a
cheap lunch. But it is fast becoming a magnet for art
lovers: Alserkal Avenue is a significant contemporary
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Ask a question
Questions & Answers
iba t
11 October 2017|
AnswerShow all 4 answers
Response from Mae A | Reviewed this property |
Hi it is 80AED with a complimentary hot drink
Umair C
9 October 2016|
AnswerShow all 4 answers
Response from Huongle24 | Reviewed this property |
I think children can come here but not much space for them to have fun. You should call Chillout in advance, make sure they have small coat and gloves for children and also the price.