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Jaens Spa Ubud

Jl. Raya Pengosekan, Ubud 80175, Indonesia
+62 361 971312
Review Highlights
4 hours of relaxation for a small price

My friend and I went here for a spa day after a long flight and have no regrets. The staff is... read more

Reviewed 2 days ago
Alesi E
Amsterdam, The Netherlands
Good Balinese massage but bad reflexology and mani/pedi

I experienced Balinese massage which was good but reflexology wasn’t and made me bruises see... read more

Reviewed 4 days ago
nawal a
via mobile
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At Jaens Spa, our skilled practitioners offer traditional and Balinese treatments in downtown Ubud's most relaxing and blissfully surrounding. Our pampering service are done in comfortable and relaxed setting so you felt right at home. The décor uses natural healing elements such as bamboo, water, stone, natural light and plants we use natural products and hand made skin care recipes to nourish your body, mind and spirit.
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“body scrub” (51 reviews)
“flower bath” (45 reviews)
Closed Now
All hours
Hours Today: 9:00 AM - 9:00 PM
Suggested Duration: 2-3 hours
Jl. Raya Pengosekan, Ubud 80175, Indonesia
+62 361 971312
Write a ReviewReviews (946)
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1 - 10 of 762 reviews

Reviewed 2 days ago

My friend and I went here for a spa day after a long flight and have no regrets. The staff is incredibly friendly and attentive and the quality is fantastic for the price. 4 hours of blissful heaven (massage, scrub, bath, facial and hair mask)...More

Thank Alesi E
Reviewed 4 days ago via mobile

I experienced Balinese massage which was good but reflexology wasn’t and made me bruises see picture, also the girls are more specialized in massage than mani/pedi expensive and poor quality and don’t even know how to apply nail polish.More

Thank nawal a
Eni R, Manager at Jaens Spa Ubud, responded to this reviewResponded 3 days ago

Ms Nawal My apologize that our service did not meet your high expectations and the quality that is our standard. I am very surprised to read your review, as we give high standard and carefully traning to our staff in all treatment our experience, this...More

Reviewed 4 days ago via mobile

I ordered the relaxation spa package that cost 500,000 SGD, which is an amazing price for a Balinese massage, a hair cream bath, and a facial. I was most surprised at the massage quality since I am usually an avid fan of facials and hair...More

Thank Theresa C
Reviewed 6 days ago via mobile

Great place for first class treatment. Pick up and drop off available in the Ubud area. Massage was relaxing with attention to detail by the staff, via a questionnaire on initial visit. The ability to have a shower after your treatment is great so that...More

Thank Booch102010
Reviewed 1 week ago via mobile

After 2 very questionable massage experiences in downtown Ubud, I found Jaens Spa on Trip Advisor and despite it being a little more expensive than we’re used to (we normally stay in Legian) we decided to stop in and have a look. Firstly, the decor...More

Thank Marnie W
Reviewed 1 week ago via mobile

I will start off declaring that I will call a spade a spade, as with any of my other reviews. I'm a frequent spa goer with about one visit a month, different place, different country, various price range. I'd booked a 3.5hr package (consisting a...More

1  Thank MzPurrrfect
jaensaputra, Pemilik at Jaens Spa Ubud, responded to this reviewResponded 1 week ago

Dear our valued customer I’ve checked your reservation detail very carefully. Thanks so much for your good feedback by the 7 point on the top. We're happy you enjoyed the facial but feel sorry your expectations were not met with your body massage and hair...More

Reviewed 2 weeks ago

Jaens Spa has amazing service and treatments! I spoiled myself with the 4 hour package and I felt wonderful during and after. The staff are highly skilled and professional, provide complimentary tricks and snacks, and if you do the package, it includes lunch. I enjoyed...More

Thank sarahspho
Eni R, Manager at Jaens Spa Ubud, responded to this reviewResponded 1 week ago

Dear Sarah Thank you for spent 4 hours, to spoiled your Self at Jaens Spa, we happy that you enjoy it We try to Make easy way to our customer with free pick up and transfer back to Hotel for maximum 2 km and charge...More

Reviewed 4 weeks ago

As soon as my husband and I walked in, we were greeted with small glass of iced tea and wet towel while we waited. They were very attentive and welcoming. They gave us a questionnaire to answer to make our experience more personalized. My husband...More

1  Thank Ramona N
Reviewed 10 January 2018

I think I may have happened to just get the very best massage therapist they have. I kept going back again and again for 90 minute massages. The price is on target, and the environment is lovely. They present fresh washcloths and nice tea for...More

Review collected in partnership with this attraction
1  Thank fianananda
Reviewed 2 January 2018 via mobile

Wife enjoyed a 4.5hr treatment, I received a 1.5hr relaxation massage, whilst all 3 kids got the 1 hr balinese massage. Everyone thoroughly enjoyed their time here. My massage was quite firm handed, as requested, rather than the soft, quaint massages provided elsewhere. The daughter...More

1  Thank Chadd K
Eni R, Manager at Jaens Spa Ubud, responded to this reviewResponded 9 January 2018

Thank you for spent your time at Jaens Spa with whole family, we are Happy that, everybody enjoy the treatment We do hope you will return for another great spa experience

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Ask a question
Questions & Answers
2 August 2017|
AnswerShow all 8 answers
Response from Wonderlust0710 | Reviewed this property |
Prices vary depending on what you decide to get. Massage, facial etc. There are several kinds of each too. But it was well priced in keeping with the competition. Facilities with a lot poor infrastructure were charging the... More
21 June 2017|
AnswerShow all 6 answers
Response from Kruno H | Reviewed this property |
I pre booked as the massage I wanted was only performed by the owner and she is usually booked up.
7 March 2017|
AnswerShow all 4 answers
Response from jaensaputra | Property representative |
Yes it does! All the room with the air conditioning.