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Friendly Shoe Shop

#13 of 404 Shopping in Hoi An
Certificate of Excellence
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Address: 18 Tran Phu Street, Hoi An 51000, Vietnam
Phone Number:
+84 93 521 13 82
Website
Today
08:30 - 21:00
Open now
See all hours
Hours:
Sun - Sat 08:30 - 21:00
Description:

Make the shoes you ever dreamed of. Leather boots, sport shoes......

Make the shoes you ever dreamed of. Leather boots, sport shoes... everything is possible. Free internet for customers. Delivery in your hotel in 12h. Visit us ! No like = no pay!

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TripAdvisor Reviewer Highlights

Read all 1,028 reviews
Visitor rating
  • 729
    Excellent
  • 124
    Very good
  • 31
    Average
  • 9
    Poor
  • 10
    Terrible
Best Thing Ever!

My wife & myself found out about Friendly through Trip Advisor & it was among the first things we did as soon as we arrived in Hoi An. We were so happy with the first two pairs... read more

5 of 5 bubblesReviewed 2 days ago
philiprae
,
Chiang Mai, Thailand
via mobile
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1,028 Reviews from our TripAdvisor Community

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Showing 903: English reviews
Chiang Mai, Thailand
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

My wife & myself found out about Friendly through Trip Advisor & it was among the first things we did as soon as we arrived in Hoi An. We were so happy with the first two pairs, we ended up designing more… we ended up buying 6 pairs of custom shoes between the two of us. The staff were so... More 

Helpful?
Thank philiprae
Level Contributor
14 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

I recently had three pairs of boots and some sandles made here, my second lot of purchase from this shop. The lady that assisted me was Hong, she was extremely helpful and I am once again very pleased with the service and quality of my purchases. I would recommend this shop for good quality leather products.

Helpful?
Thank Terri C
Ottawa, Canada
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago

They made the Indian Jones bag of my dreams from pictures I provided. I am completely 100% happy with the product! They also made my wife knee high boots, and she is extremely satisfied with the finished product. I will be getting another bag made her in the future. Thank you!

Helpful?
Thank Kvoth
Sydney, Australia
Level Contributor
24 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago via mobile

My partner and I bought 6 pairs of shoes from here - the staff were friendly and it was a great experience getting measured, however 5 of the 6 shoes are so uncomfy we don't wear them! The only ones I wore were pink suede lace up pumps, whose soles wore out within a couple of months. The rest of... More 

Helpful?
Thank sarah s
Thong D, Owner at Friendly Shoe Shop, responded to this review

Dear Sarah, Thank you for your review although I am a bit surprised that you are mentioning this problem now, 11 months after purchasing these pairs of shoes. I take advantage of this message to remind you that your purchase comes with a 1 year warranty and a total refund for any of your shoes that does not meet your... More 

Perth, West Australia
Level Contributor
63 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

This is the third time over a few years that we have been to this place in beautiful Hoi An. Hung (apologies for likely wrong spelling) remembered us immediately even though it was a couple of years since we were here. We ordered a handbag and shoes for me, and shoes for my husband too. Shoes fitted perfectly first time,... More 

Helpful?
Thank elaine533
Level Contributor
10 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago via mobile

After reading all the glowing reviews we decided to drop in this morning to ask for a quote on a pair of sandles. They answered our questions and quoted 50 usd. We returned a few hours later with some follow up questions with a different sales girl and she glared at me the entire time we spoke to her. She... More 

Helpful?
1 Thank Bessie W
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Whilst trying to hide from a street seller who had been following us for quite some time trying to get us to get some clothes tailored from her shop we slipped into Friendly Shoe Shop. We had a look around and my partner announced that he had wanted a pair of shoes and a belt to match. News to me.... More 

Helpful?
Thank Spetleni
Lyon, France
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 20 February 2017

Ok I will be the thousandth one to write a good review for this shop so I will do it quick: The boss is a really good and smart person : we had the opportunity to talk a while with her and she was really interesting. Her way to sell shoes is clever : You pay only if you like... More 

Helpful?
Thank _thomassaupique
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 15 February 2017

Read previous Trip Advisor reviews and headed straight to Friendly's on arrival in Hoi An. I was not disappointed, the staff were very attentive and listened to my requirements for ankle boots. On return for my first fitting I could not believe how good they looked and they only required a very minor adjustment. My other half had ordered a... More 

Helpful?
Thank Shelagh T
Level Contributor
20 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 14 February 2017 via mobile

I'm a UK size 13 and I was having real trouble finding shoes in Vietnam that fit me. I saw a casual pair of grey shoes, similar in style to converse. They had a leather part in the back which I didn't like. I told them and they made it instead with the canvas material all the way around. The... More 

Helpful?
1 Thank HPJM

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Friendly Shoe Shop and other visitors
7 questions
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3 months ago
Vung Tau, Vietnam
Vung Tau, Vietnam

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Questions? Get answers from Friendly Shoe Shop staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?