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Shima

1-13-21 Higashiyama, Kanazawa 920-0831, Ishikawa Prefecture
+81 76-252-5675
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Review Highlights
Rude staff, spend your time and money elsewhere

After 4 weeks Japan I wasn’t used to rude and arrogant staff anymore. Most tourist sites in Japan... read more

Reviewed yesterday
siel
,
Brussels, Belgium
via mobile
Terrible service, worst place in Japan

母と楽しみにしていた金沢の旅行で最悪のカスタマーサービスを受けました。お客さんの立場や置かれて居る状況を察することが出来ない日本では珍しい最悪のサービスでした。 I think this... read more

Reviewed 1 week ago
mikikoike2018
,
Sendai, Japan
via mobile
Read all 246 reviews
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Overview
  • Excellent43%
  • Very good41%
  • Average13%
  • Poor2%
  • Terrible1%
Travellers talk about
“geisha house” (26 reviews)
“tea house” (10 reviews)
LOCATION
1-13-21 Higashiyama, Kanazawa 920-0831, Ishikawa Prefecture
CONTACT
Website
+81 76-252-5675
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from US$695.00
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from US$81.20
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Write a ReviewReviews (246)
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All reviews
"geisha house"
in 26 reviews
"musical instruments"
in 6 reviews
"tea house"
in 10 reviews
"green tea"
in 5 reviews
"two stories"
in 2 reviews
"upper class"
in 2 reviews
"tea room"
in 4 reviews
"higashi chaya"
in 2 reviews
"entry fee"
in 2 reviews
"edo period"
in 2 reviews
"combs"
in 6 reviews
"artifacts"
in 6 reviews
"macha"
in 3 reviews
"sweets"
in 5 reviews
"700yen"
in 2 reviews
"wagashi"
in 2 reviews
"glimpse"
in 2 reviews
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1 - 10 of 65 reviews

Reviewed yesterday via mobile

After 4 weeks Japan I wasn’t used to rude and arrogant staff anymore. Most tourist sites in Japan have some rules but the way they enforce them here ruins your experience even before it started. Go and see other traditional houses instead - in a...More

Thank siel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

母と楽しみにしていた金沢の旅行で最悪のカスタマーサービスを受けました。お客さんの立場や置かれて居る状況を察することが出来ない日本では珍しい最悪のサービスでした。 I think this place is the worst place, worst customer service in Japan which hardly seen and happen. We are not allow to bring our tablet to take some photos. Only accept mobile phone. We were looking forward taking beautiful photos at traditional place...More

2  Thank mikikoike2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

But just a tad too commercialized. There were many things to see, but it was very crowded, with many people being admitted into a very cramp space. We were herded along and did not really enjoy the visit. Would have liked to have more "space"...More

Thank tammytt00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 4 weeks ago

Well preserved wooden geisha tea house. Worth a visit to learn about this part of Japanese culture and Kanazawa history. Quiet atmosphere. There is a small garden, too. It is possible to drink tea in an adjancent room at extra cost. At the entrance there...More

Thank Lene R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2018 via mobile

walk through the rooms of this entertainment house which centuries ago was occupied by its wealthy guests and Geishas who liked to entertain them. see the instruments they used to play.

Thank Denis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 December 2017 via mobile

This Geisha House is catered to the Upper Class Merchants of the Edo Period. It was the few Geisha House that have a 2nd Storey. 500 Yen admits one adult. You have see various musical instruments used by the Geisha. There is a also a...More

1  Thank Szi Wei L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2017

This place within higashi chaya is worth visiting for a cultural experience, the tea house is preserved since many years back and everything inside is nicely protected and treasured even the decorations and the building architecture itself. There is a guide inside the tea house...More

Thank Honey2Star
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2017

You can make photos only with smartphones and very small cameras. Other photo cameras are forbidden. This is very disappointing, as you go to this place not for a cup of tea (too expensive) but for atmosphere and some photos for memories. The explanation of...More

1  Thank levrrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2017

This house gives a good idea of what was in a traditional geisha house: the rooms, instruments, colors, alters, crafts and so on. Like just about everything, it is a small space used really well, Having a guide was very helpful. Would not have understood...More

Thank SLRS5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2017

Very interesting lay out of the house with guest rooms having waiting rooms attached where geishas performed to please their guests. Instruments displayed, some furniture presented, combs, mirrors, kitchen, however geishas did not prepare any food only tea. English pamphlet is provided to make understanding...More

Thank endis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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