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Hakone Pass Tourist Information (Michi-no-Eki)

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Address: 381-22 Hakone, Ashigarashimo-gun, Hakone-machi 250-0521, Kanagawa Prefecture
Name/address in local language
Phone Number:
+81 460-83-7310

TripAdvisor Reviewer Highlights

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Hakone free pass

Paid for our Hakone free pass, doesn't save you a lot but it's convenient due to long queues for each sector. Be prepared to stand in the Horzan train and cable car as well as the... read more

Reviewed 1 week ago
Kempsey, Australia
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69 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Kempsey, Australia
Level Contributor
13 reviews
10 attraction reviews
Reviewed 1 week ago

Paid for our Hakone free pass, doesn't save you a lot but it's convenient due to long queues for each sector. Be prepared to stand in the Horzan train and cable car as well as the queues, limited seating in them.

Thank aloysia01
Brisbane, Australia
Level Contributor
10 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 13 December 2016

We took a day trip to Hakone and didn't quite know how to get around. The information was well signed and easy to locate. The staff had great English and were very informative. We got a pass and a map and took off to explore.

Thank Allycat1016
Big Bear Lake, California
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 5 December 2016

Get the three day pass, you can't do everything in two days. Well worth the price and the views are amazing.

1 Thank Bill S
Folsom, California
Level Contributor
104 reviews
60 attraction reviews
common_n_attraction_reviews_1bd8 77 helpful votes
Reviewed 25 October 2016

Please see my review on "A must do but with careful planning" The review covers the details of how to get to Hakone from Tokyo. Once at Odawara, you can get this pass and it is worth it if you plan well and use it extensively. For that get there early so you can use this pass for several commute... More 

1 Thank Jim S
Level Contributor
22 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 10 July 2016 via mobile

This is a convenient pass for few days of stay in Hakone but not a day trip. I got mine in Shinjuku station after waited in a Long queue. There were only 3 counters with personnels who could speak foreign languages and it was informative. Generally, this pass covers all the transportation taken in Hakone and can be used unlimited... More 

1 Thank Yoke M
Boston, Massachusetts
Level Contributor
291 reviews
122 attraction reviews
common_n_attraction_reviews_1bd8 75 helpful votes
Reviewed 2 July 2016

We used this pass for our travel (mostly by bus) around the Hakone area. We found the bus system easy to understand and were able to get to all of the things we wanted to see. We also used it for a boat trip on Lake Ashi that was very pleasant and was probably something we would have missed without... More 

2 Thank betteskid
Melbourne, Australia
Level Contributor
156 reviews
57 attraction reviews
common_n_attraction_reviews_1bd8 92 helpful votes
Reviewed 22 April 2016

We purchased our pass at Odawara Station. Once you arrive off the Shinkansen, come through the ticket barrier and a short way along to your right you will see stairs going up to the next level. There is a lift to the left side of the stairs if you have heavy luggage. Once at the top look for the Odakyu... More 

2 Thank geniegal
Wilmslow UK
Level Contributor
358 reviews
138 attraction reviews
common_n_attraction_reviews_1bd8 161 helpful votes
Reviewed 20 April 2016

Hakone must have the best marketing organisation of the whole of the country. Once you buy the pass for 4000 yen you're virtually committed to doing the round trip, which turns out to be running from one type of transport to the next, queuing at each, and in the rush missing any sights that may be worth seeing. You'd be... More 

Thank mosolygo
San Francisco, California
Level Contributor
130 reviews
66 attraction reviews
common_n_attraction_reviews_1bd8 61 helpful votes
Reviewed 30 March 2016

We purchased the three days Hakone Free Pass and it was worth it. We used it every day riding the buses, and when we did the loop, we did not have to pay for any part of our transportation to Odawara train station. We purchased our Hakone Free Pass at Mishima station. Take the south exist to the bus stops,... More 

Thank worldseeker2014
Level Contributor
15 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 4 March 2016

Bus, train, ferry, cable car included, though not all train and bus rides, and discounts to several attractions

Thank sydneydweller

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hakone Pass Tourist Information (Michi-no-Eki) and other visitors
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Singapore, Singapore

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?