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Japan Gray Line - Day Tours

105-0001, Tokyo Prefecture
+81 3-5275-6511
Website
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Review Highlights
Conficting Stories

I am a travel agent and booked a Mt Fuji/Hakone tour with Gray Line Japan for some of my clients. I... read more

Reviewed 3 weeks ago
Tagathi
,
Adelaide
Convenient and Well Run Tours

We took 2 tours, the Japan City Morning tour and the Mount Fuji/Hakone/Lake Ashi tour. We... read more

Reviewed 3 weeks ago
Gisela2125
,
Houston, Texas
Read all 170 reviews
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Overview
  • Excellent40%
  • Very good27%
  • Average17%
  • Poor7%
  • Terrible9%
Travellers talk about
“bullet train” (57 reviews)
“full day tour” (16 reviews)
“fuji hakone” (15 reviews)
LOCATION
105-0001, Tokyo Prefecture
CONTACT
Website
+81 3-5275-6511

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Reviews (170)
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1 - 10 of 170 reviews

Reviewed 3 weeks ago

I am a travel agent and booked a Mt Fuji/Hakone tour with Gray Line Japan for some of my clients. I will admit that I made a mistake with the booking thinking that I had booked for one date and only finding out the date...More

2  Thank Tagathi
Reviewed 3 weeks ago

We took 2 tours, the Japan City Morning tour and the Mount Fuji/Hakone/Lake Ashi tour. We initially wanted a private tour through an individual agency but didn't get on it until it was too late (all were booked), so signed up for these group tours,...More

Thank Gisela2125
Reviewed 4 weeks ago via mobile

I redone loaded this app to write a review for this tour. I have wanted to see Mt Fuji my whole life and woke up with butterflies in my stomach because I was so excited. Also this tour is very expensive and was recommended to...More

Thank Lindsay K
Reviewed 7 May 2017

Did look at weather forecast before booking the day tour with Japan Gray Line. Pick up and drop off near my hotel in Shinjuku. It was a perfect sunny day with clear view of Mount Fuji, nice boat tour and gondola ride. Cold lunch was...More

Thank Tuyet Hong H
Reviewed 18 April 2017 via mobile

We did a full day tour of the city. We were picked up from our hotel at 8:15 collecting more passengers from other hotels. We then changed busses and got started with our tour By 9:30 . The tour guide we had was very friendly...More

1  Thank DB1076
Reviewed 8 April 2017 via mobile

Best time in Japan for Cherry blossom, not so much for mount Fuji! The nice aspect of the tour is that there is a pick up at your hotel (most hotels), this also means you spend an hour (more or less depending on where you...More

1  Thank Vero_linh
Reviewed 27 March 2017

We took a day tour to Mount Fuji with Gray Line. We were at the Courtyard Marriott Tokyo Station and took a cab to the Courtyard Marriott in Ginza to pick up the tour bus. We then got on a bus [Coco was our guide...More

Thank ianshamshey
Reviewed 5 March 2017

This Gray Line day tour in late Jan 2017 was very interesting. Slow start picking up at other hotels (the only negative) but a great guide, Izumi, made the whole trip fun and fascinating. Eye-opening to see the suburban parts of Tokyo on the way...More

Thank huckster63
Reviewed 23 February 2017

Booking a Mt Fuji tour in February was always a risky proposition, and sure enough the weather was not on our side with lots of rain and fog. This tour will collect you from your hotel in the morning. While handy, this meant we had...More

1  Thank CraigJH
Reviewed 21 February 2017

Took this tour during 4 day business trip. Hit the highlights of the city but only received 3 stars for the following reasons: 1. Hotel pick up at 8 am, tour not underway until almost 10 am. Had long wait at Ritz Carlton, and then...More

Thank luvs2cook76
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Questions & AnswersAsk a question
Melissa H
Hi, I saw your review on «Mt Fuiji/Hakone day tour with Gray Line Tours» and we have a few questions for you. - How does the payement work with the reservation? Do we need to pay online or on the spot? - How long does the tour last? -How does the tour work? - Does the tour guide drop us on a station and we have free time then? Or do we have to follow the guide? Thank you.
22 May 2016|
Answer Show all 2 answers
Response from Metrognomes | Reviewed this property |
Hi, for the Mount Fuji tour: 1) The payment was made on the spot while we were on the tour bus. 2) The Mount Fuji tour was for a day. 3) There was a pick-up bus service from the various hotels. After that everyone will... More
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