We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Kumamoto Station Tourist Information Center

Certificate of Excellence
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 3-15-1 Kasuga, Kumamoto 860-0047, Kumamoto Prefecture
Name/address in local language
Phone Number:
+81 96-352-3743

TripAdvisor Reviewer Highlights

Read all 67 reviews
Visitor rating
  • 2
  • 3
    Very good
  • 3
  • 1
  • 1
Very helpful and attentive

Kumamoto Station Tourist Information desk is accustomed to English speaking tourists and provides useful information. Be sure to purchase your full day travel pass at 500 yen... read more

4 of 5 bubblesReviewed 2 February 2017
Hong Kong, China
Add Photo Write a Review

67 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 10: English reviews
Hong Kong, China
Level Contributor
45 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 2 February 2017

Kumamoto Station Tourist Information desk is accustomed to English speaking tourists and provides useful information. Be sure to purchase your full day travel pass at 500 yen available at this office, similar to the Foreigner's JR pass, this allows you unlimited travels on the Kumamoto city train.

Thank TheCosmopolite
Perth, Australia
Level Contributor
348 reviews
167 attraction reviews
common_n_attraction_reviews_1bd8 123 helpful votes
3 of 5 bubbles Reviewed 3 January 2017

But not much help using it as the helpers there had very little English. The free map though had all we needed to find out what we needed to know

Thank Theresa D
Level Contributor
19 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 18 December 2016

i went there information station center asked about good visiting point ,there are 2 women there at center. she just told me go to kumamoto castle and shopping center .. and then gave me a maps in english . that all. She look no friendly and any smile at all. i better save my time to read info on tripadvsior... More 

Thank David L
Hong Kong, China
Level Contributor
224 reviews
136 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 24 August 2016

This is a little information center, but people can earn information here. There are 3 staffs in the center on the day I visit there, one of them can speck english, and I asked her how can I get the train, she answered me detailly. Very good

1 Thank hiuwaiwai
Munich, Germany
Level Contributor
59 reviews
41 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 27 June 2016 via mobile

You would expect a tourist information center to have English speaking staff. Unfortunately this wasn't the case. They didn't even try to speak English and weren't helpful at all. I tried to ask if the national park is open, but they only gave me a map and expected me to go. What a shame!

1 Thank JillianMay
Level Contributor
805 reviews
216 attraction reviews
common_n_attraction_reviews_1bd8 235 helpful votes
3 of 5 bubbles Reviewed 14 April 2016 via mobile

Great place to get information in English and other languages too Helpful and friendly staffs Can buy 1 day tram pass or bus pass Free maps and restaurant information

1 Thank Happy258
Level Contributor
241 reviews
232 attraction reviews
common_n_attraction_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed 21 November 2015 via mobile

Just on the left side of Kumamoto station in big letters Tourist Information.Friendly staff who spoke English and give you a free English map and any other information you might need.An essential quicky stop :)

1 Thank Steven R
Frankfurt, Germany
Level Contributor
315 reviews
139 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 21 October 2015

Recommend to visit the tourist information at the city side of the station. Got all information we needed quickly without much guessing.

1 Thank neumanth
Pretoria, South Africa
Level Contributor
161 reviews
57 attraction reviews
common_n_attraction_reviews_1bd8 126 helpful votes
5 of 5 bubbles Reviewed 9 September 2015

I definitely you stop by the Tourist Office to get some information and buy your combination ticket before you set off. It is were you get the Shinkansen not in the old part of the station.

Thank libica
Level Contributor
576 reviews
381 attraction reviews
common_n_attraction_reviews_1bd8 709 helpful votes
4 of 5 bubbles Reviewed 27 January 2015

We got great information on trams and discount tickets. We also needed help on getting to Yanagawa and we learned that it was not at all difficult. The woman at the counter looked up the information we needed and sent us on to the JR counter for further assistance. A personable English speaking woman was very helpful.

3 Thank hfot2

Travellers who viewed Kumamoto Station Tourist Information Center also viewed

Kumamoto, Kumamoto Prefecture
Kumamoto, Kumamoto Prefecture

Been to Kumamoto Station Tourist Information Center? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Kumamoto Station Tourist Information Center and other visitors
1 question
Ask a question
Singapore, Singapore

See all questions (1)

Questions? Get answers from Kumamoto Station Tourist Information Center staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?