KSL City Mall
KSL City Mall
3.5
10:00 AM - 10:00 PM
Monday
10:00 AM - 10:00 PM
Tuesday
10:00 AM - 10:00 PM
Wednesday
10:00 AM - 10:00 PM
Thursday
10:00 AM - 10:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Sunday
10:00 AM - 10:00 PM

Top ways to experience KSL City Mall and nearby attractions

See what travellers are saying
  • Joeykeong
    Singapore, Singapore87 contributions
    5.0 of 5 bubbles
    Tourist's favourite hangout
    KSL City Mall very popular with locals & tourist especially Singaporeans on a short trip. KSL hotel connected next door so very convenient for weekenders. Mall & outside of Mall have plenty of food options so u will never go hungry. Plenty of shopping, hair & nail salons, massage shops, supermart, movie theatre & basically everything u will need. Always a winner in terms of attracting public to spend money here. Opened 10am to 10pm so u can pretty stay the whole day here.
    Visited May 2024
    Travelled with family
    Written 1 June 2024
  • Maps39104187448
    1 contribution
    5.0 of 5 bubbles
    Super friendly staff and service
    It was our first visit to Studio M and we were warmly welcomed by the friendly receptionist. She then assign us to my creative hair stylist Eddy and JY. My husband was assigned to Jay and he recommended him to do a soft perm. They were very knowledgeable and professional. I love my new hair color and will definitely book for my next appointment soon!
    Visited June 2024
    Travelled with family
    Written 18 June 2024
  • Persianspice
    Singapore29 contributions
    3.0 of 5 bubbles
    Older, cluttered, directionless
    One of the oldest malls in JB, it’s packed with local stalls. No clear directory! 2 floors of beauty and massage There are deals to be had in the pop up foyer shops, but cluttery to get around. A drop off kids playground in the basement.
    Visited July 2024
    Travelled with family
    Written 8 July 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Reviews may contain information about traveller safety at this business.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

3.5
3.5 of 5 bubbles864 reviews
Excellent
143
Very good
336
Average
278
Poor
59
Terrible
48

rp
Singapore, Singapore3 contributions
1.0 of 5 bubbles
Jul 2022 • Friends
I had no intention of repairing my cracked iPhone 11 pro screen initially but I saw that the booths at ground floor did repairs on the spot. Many of the different booths are actually all under the same company. They overcharged me 380rm instead of the original 350rm. Only after I stayed on to clarify the prices did they return my cash. Worse was when I got back to singapore, I realised one of my phone's screws is missing. The repairman did not let me check the phone before he put on the complimentary screen protector and my phone case, and I did not think of inspecting the phone as well as I was trying to find out why the prices I was quoted differed. I did not get the booth's name but the picture attached is of that booth with the repairman that did my phone's repair.
Written 12 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Aji&Kiki
Singapore, Singapore23 contributions
5.0 of 5 bubbles
Feb 2020
It has everything. From entertainment to food and shopping. There’s a cinema, karaoke, arcade. It has a few massage and spa places. Shopping is everywhere inside the mall. Food they have all kinds of varieties. Parking wise you don’t have to worry about safety as there are security Guards patrolling on their bikes every time. Cleanliness could be improved but it’s still decent and acceptable. Everything is great there as it is cheap and fun.
Written 24 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Joeykeong
Singapore, Singapore87 contributions
5.0 of 5 bubbles
May 2024 • Family
KSL City Mall very popular with locals & tourist especially Singaporeans on a short trip. KSL hotel connected next door so very convenient for weekenders.
Mall & outside of Mall have plenty of food options so u will never go hungry. Plenty of shopping, hair & nail salons, massage shops, supermart, movie theatre & basically everything u will need. Always a winner in terms of attracting public to spend money here. Opened 10am to 10pm so u can pretty stay the whole day here.
Written 1 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Maps39104187448
1 contribution
5.0 of 5 bubbles
Jun 2024 • Family
It was our first visit to Studio M and we were warmly welcomed by the friendly receptionist. She then assign us to my creative hair stylist Eddy and JY. My husband was assigned to Jay and he recommended him to do a soft perm. They were very knowledgeable and professional. I love my new hair color and will definitely book for my next appointment soon!
Written 18 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Helen H
Singapore, Singapore47 contributions
3.0 of 5 bubbles
Jul 2022 • Couples
Was in KSL Mall few days ago, shop variety is even lesser. So many claw machines arcade, phone accessories stalls. Clothes type not much style. Outside the mall, a lot of changes. A lot of car servicing shops instead catering to Singapore vehicles. Had lunch at one of the bak ku teh restaurant outside the mall.
Written 25 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

FantasyKelly
Singapore178 contributions
3.0 of 5 bubbles
Jul 2014 • Solo
I just came back from KSL yesterday after haven't been there for almost 2 months. While I was shopping at Tesco supermarket, one teenage Chinese boy with spectacle aged about 13 to 16 approached me in Mandarin asking for RM10. I ignored him and walked away and he came to me again asking whether I wanted to give or not (so rude)! I waved my hands to indicate that no. Then he walked away. This is my first time encountering such thing happening. As I have not been there for 2 months, I do not know if this boy has started this approaching recently or he is really in need of the money. However whatever it is, I won't talk to strangers and neither do I give money to anyone. Basically I find that if you don't have enough money, don't buy and approaching in such a rude manner will not help. So to all shoppers out there, if you come across such incident, please ignore.

Next, I was cheated by the cashier at the Tesco. She over charged me for RM2.02. Though it was a small sum but that is not the way because I noticed that she scanned the item first and later saw with duplicated item, she just multiplied. As I was in a hurry, I only realised this when I came back. So to all shoppers there, please check if they charged you correctly.

Finally, if you spent more than RM 15.00 at Tesco, take the receipt and redeem for a free parking at the customer service counter near the trolley area.
Written 14 July 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tphua8888
Singapore, Singapore1 contribution
3.0 of 5 bubbles
Jul 2015 • Friends
My friend and I frequent KSL Mall for a long time, but recently over two week Fridays both of our motorcycle have our front brake caliper and pump stolen, strip off the bike literally. We thought what can go wrong with security in multi storey car park. We were wrong, the thief just strip off the parts within an hour.
This is quite sickening experience, and make us think twice of visiting KSL mall any more. It is really a pity, nice place to shop and eat but theft still happens in broad daylight.
The mall management should step up their security. We are avoiding KSL mall now is such a pity.
Written 29 July 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sally sg
3 contributions
5.0 of 5 bubbles
Jul 2018 • Family
If there is 10 stars, I would pick that instead. It's so hard for me to find a good and affordable salon in Singapore thus I went to JB. I tried Govin first time last year and I fell in love with everything there. The attentive and friendly staff (you can even feel it is a fun and harmony working environment), professional hair stylist and assistant, best shampoo (I felt like I had never washed my hair before as after the hair wash I felt my scalp was so refreshed and finally can breathe) and etc. Today I visited them again to colour my hair. Before this, tons of hair stylists told me the same thing: I cannot achieve ash colour if I don't bleach due to my hair condition. But you know what, my excellent hair stylist Jay proved them wrong. I have finally gotten my long awaited ash greenish brown!!!!!!! His assistant was also so passionate to share tips with me on how to take care of my hair, it was really a fun hair do that I didn't even feel the 2.5 hours were long. NOBODY had ever sell me any product but I was the one who asked them about it because their products are so so fantastic. Worth the travel from SG and definitely worth the money! :)
Written 10 August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ShaSha Salvatore
Singapore, Singapore130 contributions
3.0 of 5 bubbles
Mar 2016 • Family
We went to a hair salon which is located on the second floor... Wanted to wash and hair cut for 3 kids... After enquiring the prices, we asked them whether they had enough hairstylists for the 3 kids cos we didn't wanna wait for very long... They said yes n we went in... A female stylist was cutting Child's A hair n a male stylist was cutting Child's B hair after washing their hair... Child C had to wait even though they told had enough ppl... We didn't say anything... While cutting Child's B hair, the hairstylist stopped to attend another customer... He asked to wait for awhile... I thought he just wanted to tell the price but no... He went to dye the customer's hair... Took 20 mins... Child B who is 4 yrs old was waiting patiently... Again we didn't say anything... Till then no one attended to Child C n Child A was done with her hair cut... After dying the customer's hair, he continued with Child B... Once she was done, he started on Child C... Halfway thru, he told my mum that her hair was tangled... My mum told him to take his time even though the 2 other kids were getting restless... A while later he told my mum to go back home, shampoo n put conditioner n asked her to do the Child C hair... He left to attend another customer!!! Wth!!! Impatient n Unprofessional!!! When we were enquiring the price, they saw the length n noticed that Child A has straight hair n Child B n C have curly hair... If they were incapable to do their hair, they shld have told immediately n we wld have gone to another salon... Some more they told had enough ppl to do their hair n how can stop halfway to dye the customer's hair... I just wanted to get the hell out of there n didn't wanna make an issue cos I was with children... We only paid for 2 hair cuts... Child C hair was almost but he couldn't wait so too bad... In a way we did gain since he washed, cut n untangled most of her hair... By the way, places like Jakarta, Phuket, S'pore n so on did wash n cut her hair b4... They did a great job n most importantly they were friendly n patient with the kids... So he cannot come n tell me that her hair was too tangled or curly... Rude behaviour!!! I will not recommend this shop to anyone n I will never go there again!!!
Written 14 April 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rowan S
Johor Bahru District, Malaysia3 contributions
1.0 of 5 bubbles
Mar 2018 • Couples
We visited " I Be Own Nails "
Located inside KSL City Mall.
Taman Centry. Johor Bahru

Recently and paid 75MR each for pedicures.
My wife left there bleeding . . And within a day we both had skin infections on our feet. Our doctor told us never to go back to that place and suggested we take legal action.

Unfortunately our feet have taken quite some time to heal and the whole experience has horrified us.
The shop is very unhygenic. Very dirty and as we found out .... disease ridden.
We tried to politely talk to the shop about what happened but the viet staff did not speak English very well and didnt seem to really care.
Avoid this place, you have been warned.
We will never go back.
Written 22 April 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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KSL CITY MALL (2024) All You Need to Know BEFORE You Go (with Photos)

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