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Address: 15-17a Jalan Sultan Ahmad Shah | Deluxcious Heritage Hotel Penang, George Town, Penang Island 10050, Malaysia
Phone Number:
1 604-226 9993

TripAdvisor Reviewer Highlights

Read all 12 reviews
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  • 2
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    Very good
  • 1
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  • 4
Among the best place to stay while in PP 👍👍

I requently travel to PP and this the first time i choose to stay at this place. It was very different feeling that can makes us feel really at HOME. The staff are very helpful... read more

3 of 5 bubblesReviewed 26 April 2015
Mohamad Zaidi A
via mobile
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12 Reviews from our TripAdvisor Community

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Showing 11: English reviews
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 9 January 2017

My husband and I went for the aromatherapy massage during the weekend. The service was terrible! I made a reservation 2 days in advance and 1 hour before the massage i got called by a rude lady asking me to come now as if we stay opposite the place. I told her we can't make it as our place to... More 

Thank LishoG
Singapore, Singapore
Level Contributor
9 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 11 September 2016

Nicely decorated spa with friendly staff & masseurs. We, a group of 8 decided to go for a massage went without booking were told by a nice lady that she can accommodate us but we have to wait for an hour. We gladly agreed. She was afraid that we will get bored waiting so she offered to us a free... More 

Thank Tan L
Canberra, Australia
Level Contributor
28 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 29 January 2016

I spent a few nights at the Deluxious Hotel and was planning on having a massage elsewhere as hotel spa prices are notoriously expensive but got in late from my day out in Penang so decided to cough up the cash and go for a massage at the in-hotel spa. I opted for the signature massage for 90 minutes -... More 

Thank TravellerAvalon
London, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 9 October 2015 via mobile

I don't normally write reviews but thought I should as I had a really good experience at this spa today. I didn't know what to expect as the reviews are so mixed but as it's my last day and this was the closest spa with availability, I thought I'd give it a go. They picked me up at my hotel... More 

1 Thank traxinlondon
Wauconda, Illinois
Level Contributor
15 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 3 October 2015

Owning a Spa for 29 years I was shocked that this Spa would call the G Hotel where I was staying @11:30pm to confirm my 1pm body wrap the following day & called back again in order for their confirmed price 4 times!! This Soa HAS NO BODY WRAPS!!!! Owner lied straight to my face when I asked why she... More 

5 Thank Marilyn H
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 26 April 2015 via mobile

I requently travel to PP and this the first time i choose to stay at this place. It was very different feeling that can makes us feel really at HOME. The staff are very helpful and friendly. Really recommended this place to those who want a different experience.

Thank Mohamad Zaidi A
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 29 March 2015 via mobile

If you want to stay in a beautiful colonial style mansion in the city centre of Georgetown, this is a good choice coz the location is close to lots of eateries. The price is reasonable and room is spacious. We rented the family suite and we are satisfy with the room. Didn't try the beautifully decorated restaurant but some friends... More 

1 Thank Christabelle H
Singapore, Singapore
Level Contributor
45 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
2 of 5 bubbles Reviewed 31 March 2014

my girl friend and I were there for a scrub, sauna & full body massage, for total service of 1hour 30 mins. we thought we will definitely have a good experience as just like the spa centre name but unfortunately we did not get a very satisfy service from them especially with the price we paid. We were started of... More 

12 Thank IreneShan
Brisbane, Australia
Level Contributor
125 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed 22 August 2013 via mobile

This is truly a four star hotel/spa... Room was very large and comfortable. Bathroom was huge and modern. This place is clean and luxuriously appointed for a four star hotel. Penang is small bit beautiful and of you go there for the food. The owners will steer you in the right direction for some cheap delicious street food. The hotel... More 

2 Thank dwt991
Level Contributor
14 reviews
common_n_attraction_reviews_1bd8 21 helpful votes
1 of 5 bubbles Reviewed 2 January 2013

My hubby and I booked 90min massage for 2. Even though they promised to pick us up and send back to the hotel - We were only pick up (15mins late) and were told to take a cab back ourselves as the manager needs to use the car. The spa and restaurant looks amazing, but the lousy service was pure... More 

9 Thank TracieYap

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