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Austin Visitor Center

Certificate of Excellence
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Address: 602 E 4th St, Austin, TX 78701-3701
Phone Number:
+1 800-462-8784
Website
Today
09:00 - 18:00
Closed now
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Hours:
Sun 10:00 - 17:00
Mon - Sat 09:00 - 18:00
Description:

Let our friendly volunteers guide your stay in Austin. Stop by our new...

Let our friendly volunteers guide your stay in Austin. Stop by our new downtown Visitor Center for information on tours of the city, events, can't-miss destinations . . . even dining suggestions. And while you're there, browse around Austin's official gift shop.

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Book In Advance
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US$19.95*
and up
Austin Hop-On Hop-Off Tour
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US$25.00*
and up
Hotel Hop Around in Austin
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US$25.00*
and up
Texas Capitol Quest - GPS Scavenger Hunt

TripAdvisor Reviewer Highlights

Read all 121 reviews
Visitor rating
  • 55
    Excellent
  • 33
    Very good
  • 13
    Average
  • 5
    Poor
  • 0
    Terrible
Nice starting point!

Was a great place to start our tour of the city, was very clean and trendy. Wish I could have picked up more information about not only the downtown and surrounding area, but the... read more

4 of 5 bubblesReviewed 1 week ago
TamTD99
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Longview
via mobile
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121 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Longview
Level Contributor
17 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

Was a great place to start our tour of the city, was very clean and trendy. Wish I could have picked up more information about not only the downtown and surrounding area, but the current events as well. Could have just been the crowd that made it feel like we couldn't find more information, but I just expected to see... More 

Helpful?
1 Thank TamTD99
Northborough, Massachusetts
Level Contributor
20 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Lots of tour options, cut gift shop. This is a great place to sign up for one of a variety of tours. The waiting area is comfortable. There is plenty of nearby parking, but you have to pay.

Helpful?
Thank SuzanneJ308
Houston, Texas
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

We booked a duck tour and met at the Austin Visitor's Center. The Center was a comfortable place in which to wait with plenty of seating, large screen informative slides of local attractions and a well stocked gift shop. Additionally, the restrooms were clean.

Helpful?
1 Thank betsyelg
Addison, Texas
Level Contributor
99 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

The visitor center has a lot of information for the area, and the people are helpful, but it is small and there was not much else to do after walking through the gift shop as we were waiting for a tour to start.

Helpful?
Thank Glennalan4458
Rapid City, South Dakota
Level Contributor
84 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

We took the 90 minute tour of the city and nearby hill country. It was a very good introduction to the area and gave us an idea of places we would go back to. Our tour guide was great.

Helpful?
Thank D P
Anaheim, California
Level Contributor
7 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 January 2017

This is where we started our segway tour of the capital and surrounding area. After a brief training session, we were ready to segway through the city center and around the state capital building as well.

Helpful?
Thank michaelbaugh
Wilmington
Level Contributor
33 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 11 January 2017

Nice facility, cultivated selection in the store and friendly staff. Thanks! The clean restroom was appreciated and the center was a great place to begin our city tour. The live music in the lobby was such a nice touch.

Helpful?
Thank Polly M
Santa Fe, New Mexico
Level Contributor
455 reviews
185 attraction reviews
common_n_attraction_reviews_1bd8 357 helpful votes
4 of 5 bubbles Reviewed 1 January 2017

Mr. Eppwright at the help desk was super helpful and detailed in answering our questions, suggesting places to visit, and giving directions for how to get to those places. He provided a map and internet research to confirm details. The Visitor Center also features a gift shop and is the pick-up location for tourist buses. Unless you already have everything... More 

Helpful?
1 Thank DB-Raw
Clearfield, Utah
Level Contributor
60 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 31 December 2016

This is a great wall mural to send home to your 'butter half' if you are there alone or to take with your 'butter half' if traveling together

Helpful?
1 Thank pattense2001
Gilbertsville, Pennsylvania
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 18 November 2016

We purchased Duck boat tour tickets here. The cashier was very helpful and kind. The tour was fantastic. I would recommend it for any age. It was a nice tour of the city and Lake Austin. Very informative.

Helpful?
1 Thank Natalie W

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Austin Visitor Center and other visitors
1 question
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Woodwaod ok, United States

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Questions? Get answers from Austin Visitor Center staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?