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H.Stern Workshop Tour

Closed Now: 9:00 AM - 2:00 PM
Open today: 9:00 AM - 2:00 PM
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H.Stern Workshop Tour
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Traveller Overview
  • Excellent60%
  • Very good27%
  • Average8%
  • Poor4%
  • Terrible1%
Travellers talk about
About
Founded in 1945, in Rio de Janeiro Brazil, H.Stern has become one of the world's pre-eminent fine jewelry houses, present today in approximately 30 countries. The secrets of the enchanting process of jewelry making can be experienced on a unique...more
Closed Now
Hours Today: 9:00 AM - 2:00 PM
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Suggested duration: < 1 hour
Contact
Rua Garcia d'Avila 113, Rio de Janeiro, State of Rio de Janeiro 22421-010, Brazil
Ipanema
Website
+55 21 2274-8897
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Reviews (306)
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All reviews on display precious stones beautiful jewelry fine jewelry private collection no pressure to buy whole process visiting rio gemstones showroom earrings headquarters purchase mining production earphones purchasing
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1 - 10 of 115 reviews
Reviewed yesterday

H. Stern organised a small bus to collect others from the hotels near us at Copacabana. We were divided into a number of smaller groups and taken through the section where jewellery is made. Following this we were taken into the display and sales room...More

Review collected in partnership with this attraction
Thank MrMagoo60
Reviewed 2 weeks ago

Very interesting and professionally organizeded. Some marvelous jewelry to have a look at. If you go with your beloved be careful, it may cost you something. But love has no price and diamonds are forever right ?

Review collected in partnership with this attraction
Thank Departure13179758297
Ana_Luiza_Goulart, Guest relations at H.Stern Workshop Tour, responded to this reviewResponded 1 week ago

Hi, We are very pleased to receive your great rating for H.Stern Workshop Tour! We thank you for your visit and we will continue working to keep excellence in our service. We hope to see you soon! Sincerely, H.Stern

Reviewed 4 weeks ago

We enjoyed learning about the gems and how they make their jewelry. We did buy, but I think it would have been fine if we hadn’t. They were very professional.

Review collected in partnership with this attraction
Thank Mitchell C
Ana_Luiza_Goulart, Guest relations at H.Stern Workshop Tour, responded to this reviewResponded 3 weeks ago

Hi Mitchell We are very pleased to receive your great rating for H.Stern Workshop Tour! We thank you for your visit and we will continue working to keep excellence in our service. We hope to see you soon! Sincerely, H.Stern

Reviewed 4 October 2018

The gems and the jewelry are first class. The person who assisted me was helpful and accommodating. Though it maybe a little bit expensive than the other jewelry stor beside it, I think I got a good rate with a certificate.

Review collected in partnership with this attraction
Thank Manuela Z
Ana_Luiza_Goulart, Guest relations at H.Stern Workshop Tour, responded to this reviewResponded 9 October 2018

Hi Manuela Thank you for your visit and evaluation for H.Stern Workshop Tour! We deeply regret not having met your expectations on this occasion, but we will work carefully to improve our service. We hope to surprise you positively on your next visit! Sincerely, H.Stern

Reviewed 28 September 2018 via mobile

Pick up was great from our hotel, the tour was interesting. I think the sales team need to have more of a realistic approach, more choice of average prices would have been more interesting and maybe we would have bought something. Disappointed at the watch...More

Thank adamsconz
Ana_Luiza_Goulart, Guest relations at H.Stern Workshop Tour, responded to this reviewResponded 4 weeks ago

Hello Adam, Thank you for your visit and evaluation for H.Stern Workshop Tour! We regret not having met your expectations on this occasion. The main purpose of the invitation is to experience one of the most visited tourist attractions in Rio: HStern's world headquarters, a...More

Reviewed 20 September 2018

Called 3 times before getting a person that knew the store location. Weighted over 20 minutes for transportation back to my hotel. Ended up caching a taxi and carrying a valuable necklace in a street cab. All this time numerous employees behind counters unable to...More

Review collected in partnership with this attraction
1  Thank 945geraldo
Ana_Luiza_Goulart, Guest relations at H.Stern Workshop Tour, responded to this reviewResponded 25 September 2018

Hi Geraldo, Thank you for your visit and evaluation for H.Stern Workshop Tour! We regret not having met your expectations on this occasion, but We will continue working to improve our service. We hope to surprise you positively on your next visit! Sincerely, H.Stern

Reviewed 5 September 2018

Wonderful experience - super courteous staffs to facilitate the tour. The store has good collection and variety.

Review collected in partnership with this attraction
Thank Explorer234114
Ana_Luiza_Goulart, Guest relations at H.Stern Workshop Tour, responded to this reviewResponded 11 September 2018

Hi! We are very pleased to receive your great rating for H.Stern Workshop Tour! We thank you for your visit and we will continue working to keep excellence in our service. We hope to see you soon! Sincerely, H.Stern

Reviewed 8 August 2018

Taxi to/from the hotel was free. We were able to have lunch in Ipanema and walk around before returning to H Stern where they arranged transportation for us. Someone looked after our son in a play area while we were speaking with the sales person.

Review collected in partnership with this attraction
Thank chapmanrm
Ana_Luiza_Goulart, Guest relations at H.Stern Workshop Tour, responded to this reviewResponded 14 August 2018

Hi, We are very pleased to receive your good rating for H.Stern Workshop Tour! We thank you for your visit and will continue striving for excellence in our service. We hope to see you soon! Sincerely, H.Stern

Reviewed 1 August 2018

Three friends and myself were picked up at Copacabana Palace in a very comfortable sedan and taken to HStern where we were taken around the factory in pairs by two very lovely ladies who gave us a very informative talk about the factory. At the...More

Review collected in partnership with this attraction
1  Thank eventyr24
Ana_Luiza_Goulart, Guest relations at H.Stern Workshop Tour, responded to this reviewResponded 7 August 2018

Hi! We are very pleased to receive your great rating for H.Stern Workshop Tour! We thank you for your visit and we will continue working to keep excellence in our service. We hope to see you soon! Sincerely, H.Stern

Reviewed 1 July 2018

Services were exceptionally good but I felt items were priced very high so even with an apparent good discount, it was still expensive.

Review collected in partnership with this attraction
Thank JadeYLP
Ana_Luiza_Goulart, Guest relations at H.Stern Workshop Tour, responded to this reviewResponded 4 July 2018

Hi Jade Thank you for your visit and evaluation for H.Stern Workshop Tour! Your opinion is extremely important to improve our service. We hope to exceed your expectations on your next visit! Sincerely, H.Stern

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