Palm Beach Divers
Palm Beach Divers
4.5
8:00 AM - 8:00 PM
Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 8:00 PM
Saturday
8:00 AM - 8:00 PM
Sunday
8:00 AM - 8:00 PM
About
Welcome to Palm Beach Divers - Koh Lanta Dive Center ! Do you feel like diving in Koh Lanta for pleasure, snorkeling or receiving training? With Palm Beach Divers, Koh Lanta, you will go diving in idyllic surroundings, guided by a passionate team who will be looking out for your comfort and safety on the highest level. Thanks to Lila, our big boat, we will take you out into the Andaman Sea around Koh Lanta for unforgettable dives to admire a big variety of colorful coral reefs, full of life in its different forms. Created ten years ago, the Palm Beach Divers center is situated on Lanta, on Long Beach, one of Koh Lanta's most beautiful beaches. PBD offers full range of diving courses - from Open Water Diver to Instructor level as well as diving and snorkeling trips to destinations close to Koh Lanta. Palm Beach Divers team consists of instructors and dive masters communicating fluently in Thai, English, Polish, French, German, and Russian. Palm Beach Divers, Lanta operates all year.
Ko Lanta, Thailand
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(9 reviews)
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
283 reviews
Excellent
240
Very good
21
Average
8
Poor
5
Terrible
9

Ben
1 contribution
Dec 2022 • Solo
Don’t make my mistake. If you’re paying in cash, pay only after you’ve completed your diving course.

Scuba is an expensive sport, so this place is pricey (but around the same price as other scuba schools in the area). But this business doesn’t accept credit cards. It also doesn’t accept payment on the common transfer apps, like PayPal, Venmo, Apple Pay, Google Pay, Facebook Pay, and so on. Aside from some uncommon apps for wire-transfer, this business only accepts cash.

The problem is, I couldn’t complete my diving course because I got sick. And my sickness was partly caused by the scuba diving: I was recovering from food poisoning, and the scuba diving made my nausea and dizziness come back. (Scuba diving can cause nausea and dizziness, because of the pressure on your ears underwater and because of motion sickness on the boat.) I didn’t know that I’d react this way to scuba diving, because I’d never done scuba diving before. And I was too sick to dive. I didn’t want to have severe vomiting or diarrhea while underwater, especially because I was completely new to scuba diving. So, on my third day, I just couldn’t dive.

When I told the owner that I was too sick to dive, he was very rude. The first words out of his mouth were, “You aren’t getting your money back.” Then he began bartering with me about what date I could return to compete the course. I wasn’t in the headspace to barter with the guy, because I was still very nauseous, dizzy, and sick. So, in the end, he received full payment for all three days, but I received only two days of instruction and diving.

I wish that, when I told him that I was too sick to dive, he’d reacted differently. I wish that he’d expressed concern about my well-being. I wish he’d reassured me that, of course, my health was his top priority. But he didn’t do any of that. Instead, he aggressively came at me about money, when I had no leverage to negotiate because he already had my cash in his til.

Thinking back on it now, I realize that there were certain fees that the owner absolutely should have refunded. For example, when the boat arrives at the national park, the park employees charge for each person in your boat. But I got sick, so I didn’t go to the park on the third day. The owner should’ve refunded that fee to me, because the owner never paid that fee to the national park. But the owner flatly refused to refund any of my money.

Besides, it’s not just about the money. It was the way the owner treated me, acting as though my money was all that he cared about. It left a really bad taste in my mouth.

Everything else about this diving school seems fine. My instructor was good. The underwater views were beautiful. My only problem was with the owner, who made me feel like my only value to him was the depth of my pocketbook.

So don’t make my mistake. If you go with this diving school, pay only after you’ve completed the diving and instruction. After all, you’ll be paying in cash, so you won’t have the type of consumer protection provided by companies like Visa and Mastercard. But if you pay at the end of your course, then you’ll likely avoid the type of negative experience that I had with the owner of this business.
Written 11 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Laura_K
1 contribution
Jan 2022 • Solo
I did my Open Water Diver course at the Palm Beach Divers centre. The course lasted three days. Mr. Gryglewicz taught me the theory on the first day and we practiced the basics in the pool. On the second and third day we were on a boat and had dives next to the islands Koh Haa and Koh Bida. On the boat we had delicious breakfast, drinks, snacks and lunch. Before each dive my instructor explained and showed me where we were going to dive and what sea animals we could see using pictures and maps. He was always open to answer questions in a detailed and understandable way. I never felt insecure or scared because my instructor was always professional and very good organised. The diving was indescribably beautiful, I saw countless fish, clownfish, beautiful corals, turtles and much more. 🐙🐡🐢
I can only recommend this well-kept, professional and multilingual diving school!!! I will definitely come again!

Thank you for this great experience Wlodek!

Laura
Written 24 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Cat
2 contributions
Mar 2020 • Couples
Very good experience overall. The staff are very friendly and professional. Diving equipment and diving sites are really good. They will pick you up/drop you off at your hostel and the food is really good too.
On the downside, they use a bigger, slower boat that smells of burnt diesel during the many manoeuvers to get the divers in and out. On the upside, the bigger boat allows for toilets, sun deck and an onboard air compressor for refilling the tanks. Pretty cool. Would recommend to anyone looking to dive in Lanta.
Written 2 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your review. The boat is big and powered by diesel engine, which produces smoke. During tight turns and with the wind it can be smelled for some moments on the boat, but this is unavoidable on any boat big or small. sorry for inconvenience, but this is the nature of the thing. We hope to see you again.
Written 4 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sun of a beach
Phoenix, AZ181 contributions
Jan 2020 • Solo
Let me preface my review with a statement that this "ain't my first rodeo" with dive shops. In my short diving "career" I went diving with several dive shops so I do have something to compare. Let me tell you this was undoubtedly one of my best all around experiences in Thailand. This school has everything buttoned up. Starting with communication, organization, facilities, through staff and actual diving. The facilities are some of the better once I saw with spacious indoor and outdoor lobby and a reception area that also features a small shop with some dive gear. The school also owns a really a great dive boat that features two spacious waiting areas, a gear set-up area and even is equipt with onboard compressor so you will never run out of oxygen tanks. There are also two sweet water showers available to rinse off the sea water after the dive. In short the boat is one of the best I dove off. Włodek and Iwona, the owners, are not just the owners, they are more like hosts and your "family";) They make sure that your diving experience remains the highlight of your trip. Włodek and Iwona know the ocean like the back of their palm and will take you to amazing places weather you would like to buddy-buddy with sharks, enjoy the caves or meet the turtles. While you rest in between the dives aside of just traditional watermelon or peanapple slices like most boats do, you can count on fullfledged breakfast and lunch. If you venture to Lanta and get the diving or snorkeling itch you can't go wrong with Palm Beach Divers.
Written 5 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your review. Hope yo dive with you again
Written 6 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Cazakstan
London, UK18 contributions
Jan 2020 • Couples
We went on two trips with Palm beach divers whilst we stayed in Koh Lanta. We went to Koh Bida the first time and Koh Haa the second time. The boat crew and diving crew were all friendly and it was very comfortable on the big boat to relax between trips in to the water.

The guides are very good at showing you what to look for in the water, we saw sharks and moray eels and loads of other fish too, it was amazing.

If you're looking for the best day of proper snorkeling then go with this company, you won't regret it.
Written 3 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your review. We hope to see you again. Maybe diving???
Written 4 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Betsy G
1 contribution
Nov 2019 • Couples
I can't say enough positive things about Palm Beach. I was returning to diving after 25 years and they were so kind and helpful. I got back into it slowly and really felt comfortable with them. The owners are absolute jewels, funny and charming. I celebrated my 64th birthday week on some fantastic dives. Thanks so much to everyone at Palm Beach.
Written 7 December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you Betsy. I hope we will meet under water soon. Wlodek
Written 8 December 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sandr
Vijfhuizen, The Netherlands7 contributions
Mar 2019 • Couples
Me and my wife went diving with Palm beach divers for 2 day's, the first day we went with there own boat, the dive guide showed us a couple of things but after he made his own footage first with his go pro , i think customers go first. the second day they had no customers and we had to go on a different boat with a dive guide from Palm beach, he was just swimming in front of us showing us absolutely nothing , so another bad experience with the dive guide. When i confronted the owner with this he listens friendly but his wife became very rude to us. It is also very expensive to dive here , we payed about 110 euro for a 2 dive boat trip , the price is so high because of the distance to the dive spots, i know this included breakfast and lunch but everybody knows how much food cost here. altogether a very disappointing 2 days.
Written 20 March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
First of all the price was known to you from the very beginning. You booked 3 days package to have it 200 THB cheaper per day. Finally you were diving only 2 days, but the price was still the same. I find it also rude if a customer says he found lower price after he booked with us - you could do it prior to booking. The same rude are the comments that with such prices nobody will come back to us. My wife just said, that it is not your problem, but ours. You were the first customers in our 5 years experience who behaved this way. Good luck in your cheap diving.
Written 21 March 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Maša B
Ljubljana, Slovenia22 contributions
Feb 2019 • Couples
Me and my boyfriend spent a great day with the Palm Beach Divers on a boat at Koh Haa. I was snorkeling and he was diving. Nice breakfast on board at the way to the site, colourful lagoon snorkeling at Ko Haa, good lunch and relaxed way back. Fruits all the time. Nice touch - we were offered sea sickness pills when boarding. All in all, nice and reasonably priced day.
Written 26 February 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hope to see you again
Written 28 February 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Michael J
11 contributions
Feb 2019 • Solo
I've walked by Palm Beach Divers many times and thinking about doing a snorkeling trip, I finally popped in to ask which island would be best for snorkeling since many of their trips are sold as "dive" trips and I figured not all would be great for snorkeling. Older western European man was only one on duty and treated my question as if it was the dumbest thing he'd ever heard.

Which makes it very easy for me to book my trip somewhere else.
Written 19 February 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Piotr W
Rekowo Gorne, Poland14 contributions
Feb 2019 • Family
We dived all week and was really great, very professional approach by all instructors, always safe, good quality equipment if you need rent some. Excellent spots to dive, a lots to see.
Written 17 February 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your comment. We hope to see you again
Written 18 February 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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PALM BEACH DIVERS (Ko Lanta) - All You Need to Know BEFORE You Go