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sa39561 wrote a review Oct 2020
Kuala Lumpur, Malaysia150 contributions32 helpful votes
Had a week at the Perhentian Islands with my wife. We decided to tune up our scuba diving with a refresher before a scuba excursion at Stingray Alley. The Center is located in the big island and nice a spacious. Everything you need is there along with a great staff! The dive was fun as well. Site is off the little island and full of large rocks and sea life. We will be back for more diving and further adventures.
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Date of experience: October 2020
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Ashvini MX wrote a review Sep 2020
18 contributions3 helpful votes
Unfortunately was not a good experience for me here, at the very start of my holiday. If you get the chance to choose an instructor, I would not recommend Joe. He was very cold and rude, and even screamed at me (necessary..?) when I could not deflate my BCD as the button was a little stuck (I have an AOW license). I ended up booking the rest of my dives with a different dive center. The rest of the staff were really friendly, though.
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Date of experience: September 2020
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MM4749 wrote a review Sep 2020
Kuala Lumpur, Malaysia67 contributions19 helpful votes
We did our refresher course and fun dives with Universal Diver. Alex was really patient, gave thorough and helpful lessons and pointers while keeping a strict eye on us and our safety. The dive shop is organized and the equipment and boats are well-kept. We enjoyed our time so much, we added two more fun dives to our trip.
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Date of experience: September 2020
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Zoe wrote a review Jul 2020
Kuala Lumpur, Malaysia66 contributions27 helpful votes
My partner and I both did our open water course here. We communicated with Charlotte beforehand who was warm and helpful. Farouk was our instructor and he taught us well. We were made to feel really welcome at Universal Dive, every day our equipment was laid out for us before we began the dive. Charlotte is really passionate about conservation and the dive centre have sponsored Abdul Chalets and another place with metal straws,which was pleasing to see. On our last day, once qualified, we dived with Alex who was a lot of fun (despite being a big Arsenal fan Hehe) and we got to see turtles! If you are staying nearby I would highly recommend diving with these guys. It is meant to be a good place to learn as visibility is good, there's LOADS to see and it isn't too deep. Thank you to everyone. Ps. Any negative reviews on here seem to be about people who don't work there anymore, so don't let that put you off. The equipment is well looked after.
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Date of experience: July 2020
1 Helpful vote
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Hari K wrote a review Mar 2020
9 contributions2 helpful votes
My second visit to Universal Diver and my first as a student. Last time was as a fun diver while my gf did her OW and it was brilliant - as someone who was not super comfortable with diving, they really held her hand and made her comfortable to the point she's now chasing her AOW. I just completed my Rescue Diver course and having basically the entire dive staff muck in to help out with the exercises, explanations, trainings, scenario. Family feel and I can't recommend them enough. Great facilities, great equipment. Charlotte, Ali, Jay, Matsuo and Captain Yoyo - thank you all. Will be back asap.
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Date of experience: March 2020
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