Jendela Spa Melaka
Jendela Spa Melaka
3.5
9:00 AM - 6:00 PM
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM
Sunday
9:00 AM - 6:00 PM
About
Welcome to Jendela Spa, your ultimate destination for head-to-toe rejuvenation and relaxation. With our extensive range of services, we cater to every aspect of your wellness needs. As a leading spa, we take pride in our expertise and commitment to provide you with an exceptional experience. At Jendela Spa, we specialize in creating unforgettable moments for brides-to-be. Our dedicated team understands the significance of this special time and tailors bespoke packages to ensure you radiate beauty and confidence on your big day. But our expertise does not end there. We are also known for our exceptional massage therapies. Our highly trained therapists are skilled in a variety of techniques to relieve stress, enhance relaxation, and rejuvenate your body and mind. Whether you prefer a soothing Massage, a therapeutic deep tissue session, or a traditional Herbal massage, we have the perfect treatment for you. Book your appointment today and allows us to pamper you from head to toe.
Duration: 2-3 hours
Suggest edits to improve what we show.
Improve this listing
Full view
Top ways to experience nearby attractions
The area
Address
Reach out directly
Best nearby
Restaurants
24 within 5 kms
Attractions
25 within 10 kms
Contribute
Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
3.5
3 reviews
Excellent
2
Very good
0
Average
0
Poor
0
Terrible
1
Stay66450512585
2 contributions
Jul 2023 • Friends
Having Me Time with Friends at jendela spa,we are doing foot massage,facial,manicure pedicure,all staff are so friendly and helpful.
Very recommended,price affordable,their staff are local ,after finish we get ginger drinks,I'm first time drink ginger,so yummy their ginger.
One of my friend getting marry so I and other 2 friends decide to sponsor her bride to be package in this august.
So thank you jendela spa,see ya on august🥳🥳
Very recommended,price affordable,their staff are local ,after finish we get ginger drinks,I'm first time drink ginger,so yummy their ginger.
One of my friend getting marry so I and other 2 friends decide to sponsor her bride to be package in this august.
So thank you jendela spa,see ya on august🥳🥳
Written 12 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear valued client,
Thank you so much for taking the time to share your positive experience with our spa on TripAdvisor. We are thrilled to hear that you had a wonderful time and that our services met or exceeded your expectations. Your kind words mean a lot to us and serve as a motivation for our team to continue delivering exceptional spa experiences.
We truly appreciate your feedback and are delighted to have had the opportunity to serve you. It would be our absolute pleasure to have you back at our spa. Please feel free to contact us directly at any time to schedule your next appointment or if you have any specific preferences for your next visit. Our team is dedicated to ensuring that your experience with us is consistently outstanding.
Once again, thank you for your positive review and we greatly look forward to welcoming you back to our spa in the near future.
Warmest regards,
Aisya Zulaikha Has Tuah
Founder
Jendela Spa
019-5903310
Written 12 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Suan P
2 contributions
Jun 2023 • Couples
Rang to ask if they do ingrown nail . They asked for photo and wants to know if it hurts . Photo sent and said it’s not hurting . Arrived late as can’t find the place - I’m tourist first time in Melaka .
Hubbby booked for mani & pedi approx 1.5 hr for $158 . I signed up for facial on the promo . Was told 1.5hr . Also signed up for 30min foot massage for both of us .
We both started same time . Disappointed that just after an hour the therapist said it’s finished . I wanted for for hubby to finish his mani /pedi so we both can do foot massage same time .
Unfortunately I waited in total 3 hrs for my hubby to finish . He is very dissatisfied as the therapist didn’t know what she was doing . She called her colleague to help but colleague was worse than her ! Hubby said he had to do his own ingrown and the girl was hopeless ! No cuticle done . Hubby who been working on machine and hoping to get clean hands , we’re not much difference . Feel very ripped off and time wasted esp when on hols. Very upset & disappointed . Paid 248 in total. Mine was reduced to $100 but hubby full price .
Hubbby booked for mani & pedi approx 1.5 hr for $158 . I signed up for facial on the promo . Was told 1.5hr . Also signed up for 30min foot massage for both of us .
We both started same time . Disappointed that just after an hour the therapist said it’s finished . I wanted for for hubby to finish his mani /pedi so we both can do foot massage same time .
Unfortunately I waited in total 3 hrs for my hubby to finish . He is very dissatisfied as the therapist didn’t know what she was doing . She called her colleague to help but colleague was worse than her ! Hubby said he had to do his own ingrown and the girl was hopeless ! No cuticle done . Hubby who been working on machine and hoping to get clean hands , we’re not much difference . Feel very ripped off and time wasted esp when on hols. Very upset & disappointed . Paid 248 in total. Mine was reduced to $100 but hubby full price .
Written 24 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear valued client,
Thank you for taking the time to provide your feedback on TripAdvisor. We apologize for any inconvenience or disappointment you experienced during your recent visit to our spa. We highly value the opinions of our clients and it is through feedback like yours that we can improve our services.
We would like to address your concerns and offer our sincerest apologies for the unsatisfactory experience you had with our services. We understand that your expectations were not met and we are deeply sorry for the inconvenience caused.
To ensure that such incidents do not occur in the future, we have taken immediate action. The staff member responsible for your poor experience has been let go, and we are implementing additional training protocols to ensure all our staff members are fully attentive and focused on delivering exceptional service to every client.
We would like to emphasize that this was an isolated incident and does not reflect the standards we strive to maintain. We have a highly trained team committed to providing the best possible service, and we deeply regret failing to meet your expectations on this occasion.
In order for us to rectify the matter and discuss your concerns further, we kindly request that you contact our dedicated hotline at 0195903310. Our team will be more than happy to address your issues personally and work towards a satisfactory resolution.
We assure you that your feedback is extremely valuable to us, and we see it as an opportunity to improve. We appreciate your understanding and hope that you will give us another chance to exceed your expectations and provide you with the exceptional service our spa is known for.
Thank you for your understanding and cooperation.
Sincerely,
Aisya Zulaikha Has Tuah
Founder
Jendela Spa
Written 12 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No questions have been asked about this experience
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing