Paradise Hot Springs

Paradise Hot Springs, La Fortuna de San Carlos: Hours, Address, Paradise Hot Springs Reviews: 4.5/5

Paradise Hot Springs
4.5
11:00 AM - 9:00 PM
Monday
11:00 AM - 9:00 PM
Tuesday
11:00 AM - 9:00 PM
Wednesday
11:00 AM - 9:00 PM
Thursday
11:00 AM - 9:00 PM
Friday
11:00 AM - 9:00 PM
Saturday
11:00 AM - 9:00 PM
Sunday
11:00 AM - 9:00 PM
About
Great for relaxing without the crowds, perfect for couples and for friends looking for a special revitalizing experience. Spend a day at Paradise Hot Springs Resort and relax in natural thermal water pools and jacuzzis of different temperatures (35ºC/95ºF to 41ºC/104ºF) with focused hydromassage for back, legs, and feet. The Resort also respects a maximum capacity of visitors to provide a peaceful atmosphere. There is a parking area within the property, changing rooms and toilets, showers, massages and body treatments service, food and drink, as well as reclinable beds, sun umbrellas, and relaxing music along the pool areas. All of the necessary elements for a magnificent and relaxing experience.
Suggested duration
2-3 hours
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Admission tickets
from SGD 38.58
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4.5
890 reviews
Excellent
496
Very good
269
Average
90
Poor
25
Terrible
10

GCRTtravelers
Syracuse, NY11 contributions
We spent a good amount of the day at Paradise and we’re able to go in and out of the springs as we pleased with little to no other people there. We got lunch and dinner there and both were great. Highly recommend the Brownie desert. We also did a couples massage which was great.
Written 16 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

MarkAndCyndie
New York City, NY59 contributions
Jan 2022
Since one of the other hot springs I wanted to visit was booked out for a week, we chose to spend our last magical evening in Costa Rica at this hot spring at the recommendation of our local hotel staff. We chose the dinner-inclusive option for convenience but you don't have to purchase the meal if you'd rather do the hot springs all day and go somewhere else for dinner. The hot spring pools of graded temperatures interspersed with two cool spring pools are amazingly relaxing. Sitting under the strong streams of hot waterfalls was just heavenly. Just to be clear, this is natural mineral hot spring water, i.e. not chlorinated.
The hot spring only option is perfectly well-priced. The locker room and the locker itself is a little bit on the small side, but adequate for a single person use. My daughter and I shared one locker in which we crammed in two pairs of large sneakers and a medium backpack. Next time we would ask for separate lockers. The meal-inclusive option offers a standard buffet of casado with several sides and protein. Not a luxury cuisine but perfectly satisfying and nutritiously well-balanced. We really enjoyed that it was not overly crowded (they stick to a max capacity limit pretty strictly) and the guests were just there to chill.
Written 10 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Michael
World2 contributions
Jan 2022
We were pleasantly surprised with our second-floor spacious room, with all new marble tiling and new furniture. The bath was breathtaking and it included a soaking tub. The pools were warm and very well laid out with lush greenery to create little private alcoves. The food was great, breakfast was my favorite...get extra rice! The staff was always helpful and friendly.
Written 9 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

ClassicHouse
London, UK5 contributions
Dec 2021 • Couples
On the plus side: the hot pools themselves are well designed and laid out, providing an attractive atmosphere.

Unfortunately the negatives really mar the experience:

- horrible changing rooms which are far too small and are generally grim. They are the kind of thing you’d expect to find in a dilapidated Soviet municipal baths. Looking back at the reviews, this has been a complaint since at least 2015 and yet nothing has been done about it!

- absolute ripoff combo package (i.e. spa
+ dinner package). Spa alone is $28, with dinner it’s $45. For your $17 you are subjected to an absolutely dismal buffet (again, this has been a complaint since at least 2015) where the sole aim is to maximise profit and minimise guest enjoyment. This dinner was unfortunately bundled in by our tour provider and leaves a very bad taste in the mouth both literally and figuratively. Just to be clear, the hotel is perfectly capable of serving us good food, as people dining a la carte (presumably hotel guests) were being served things ten times more appealing. Basically, those on the combo package were being totally ripped off by greedy management.

- generally, too little thought given to the guest experience. For example, there is no water fountain (yet you are likely to be dehydrated); no proactive drinks orders (you have to go to the bar); the system of paying for drinks requires you to carry cash / card (in hot water or else left unattended on your lounger - couldn’t there be a token system or similar?).

All in all the management needs to actually invest in proper facilities to enhance the guest experience. Most importantly, the terrible meal experience is an absolute disgrace to all involved.
Written 20 December 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
paradise_hot_springs
Hello hello Warmest greetings from our beautiful Arenal Volcano's base Thank you very much for your recent visit and for letting us know your comments. Please rest assured, the aspects you point out are far from what we aspire to in our high standard of hospitality. We sincerely regret did not meet your expectations regarding our food service, originally the dynamics were different for this service, but the international situation with COVID-19 has forced us to implement new measures that can be seen as "grim". However, it is our way of ensuring the safety and health of all customers who visit us, and of course, we are constantly improving the quality of our food. In Phoenix Bar exists the possibility of opening a credit account leaving a credit or debit card as a guarantee on the account. Changing Rooms and Rest Rooms are constantly in maintenance, as well as our entire infrastructure, and we are always open to improvements that's why we appreciate feedback for future implementations in this area. Very grateful for your comments. Our last news is that we are developing a new Specialty Coffee Bar as a new project for 2022, we hope you can meet it. Kind regards, Fabian Murillo R. Guest Experience Manager
Written 28 December 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

octavio q
3 contributions
Nov 2021
We had a rough start of the day because of a tour cancelled by the agency and were referred to that place. We had a great time there. The pool bar and the healing waters helped big time to make us forget about everything bad.
Written 25 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Courtney G
6 contributions
Jul 2021
We stayed here for 3 nights and our room was fantastic. The bed was comfortable, the shower had the best water pressure and the room was very clean. The hot springs were the best part about the hotel. There were many springs to choose from (it was never too crowded) with all different temperatures, but most of them very warm. It was perfect after adventurous days or for a romantic night. There was a walk-up bar at one of the hot springs too. The breakfast buffet included was delicious and flavorful.
The only downfall was the dinner buffet. We felt like the food was okay, but we were looking for something a bit nicer for dinner.
Written 8 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

DebinGrecia
11 contributions
Aug 2021
Two of us decided to try this place based upon their road signs and website. We stopped for a brief tour, and booked a room for August 25th. It was a bit upscale but the price was very reasonable for the quality of... EVERYTHING.
The bed had a 4" pillow top to drown in, we loved all the natural stone and wood, and the plantings were dense and lovely. There were a number of different pools with greatly varying sizes and temperatures. Plenty of places to sit outside, in front of the room or by the pools. There were both very hot and cool whirlpools with strong jets. Speaking of strong, I chose a deep tissue massage with Lauren, and she was very well-trained. Best massage I've had in this country so far (I've lived here 10 years).
We enjoyed a terrific evening meal of tuna ceviche, chicken brochette with maracuja glaze, salad and a brownie dessert that was so good I was tempted to lick the plate.
Let's not forget the staff!. Every single person - and I like to test them - was very responsive to unusual requests, and that's not so common here except in very expensive locations. I'd give this place a very high rating in all areas, and we will return!
Written 27 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Erika H
5 contributions
Jul 2021 • Couples
What a wonderful way to spend the day! This is a very well kept resort and not at all crowded. The hot springs we're perfect, I saw staff check the temperature of the pools at intervals all day. The food was quite good and the live music at dinner was lovely. We were very happy with our experience.
Written 21 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Shankar K
4 contributions
Jul 2021
Excellent day out at the hot springs. Some of the best bloody Mary I have had. Great swim up bar. Very clean and nice facilities with a wonderful view of the Volcano
Written 14 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Salasart
San Marcos, CA72 contributions
May 2021
This place was great! Wonderful selection of hot pools and the Cocktails were excellent! And the Dinner was great too! Well worth it!
Written 11 June 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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