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Gray Line Costa Rica

La Uruca, San Jose 10110, Costa Rica
+506 2220 2126
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Arenal Volcano and Tabacón Hot Springs Day Trip from San Jose
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Combination Tour: Poas Volcano Doka Estate and La Paz Waterfalls Gardens
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Tortuga Island Cruise from San Jose
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  • Excellent43%
  • Very good17%
  • Average6%
  • Poor8%
  • Terrible24%
Travellers talk about
La Uruca, San Jose 10110, Costa Rica
+506 2220 2126
Write a Review
Reviews (193)
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1 - 10 of 193 reviews

Reviewed 2 weeks ago

I booked a half day tour to Irazu volcano and Cartago with Viator/Gray Line. I spent more than 5 hours on the bus and barely an hour on the site in a half day trip. The only reason booking Gray Line makes sense if you...More

Thank Smeeta B
Reviewed 3 weeks ago via mobile

We booked round trip airport shuttle through this company prior to our trip. Upon departure we were told to arrive early, which we did. We proceeded to wait 45 minutes for our shuttle and the driver never showed. After calling a different taxi service and...More

Thank Kayleena L
Reviewed 4 weeks ago

Can I just say a big huge thank you to Antonio. (hope i've spelt your name correctly) we had an absolute ball! Family of 3, (one 7 year old) and we had the pleasure of a calgary gentleman. He made my Tabitha's day. So if...More

Thank sam h
Sharon S, Gray Line at Gray Line Costa Rica, responded to this review

Hello Sam H, Thank you for taking the time to review your recent trip with Gray Line Costa Rica. It sounds like you had a nice experience and we appreciate the nice words about Antonio We hope to see you on another Gray Line trip...More

Reviewed 25 March 2017 via mobile

My husband and I booked a Grayline shared shuttle from Tamarindo to Monteverde. They came recommended to us as a reliable company, but I wish we had done a little of our own research first. First off, the shuttle arrived late (came at almost 8am...More

Thank Jennifer N
Reviewed 25 March 2017

Took a half day tour of the city of San Jose. Bus was nice, guide was a character, a little pushy but ultimately funny, very knowledgeable, knew the city's history very well. We just plowed into the traffic and crowds on a busy Sunday, then...More

Thank Ray S
Reviewed 10 March 2017

We combined this trip with the Grayline Combo tour which included the Poas volcano, Dona coffee plantation and La Paz waterfalls. We had a very early start but the day was so interesting it was worth it. The volcano is a10 to 15 minute walk...More

Thank jackiesumerfield
Sharon S, Gray Line Team at Gray Line Costa Rica, responded to this review

Hello Jackiesumerfield, Thank you for taking the time to review your recent Combo Tour trip with Gray Line Costa Rica. It sounds like you had a nice excursion and we appreciate the nice words. We hope to see you on another Gray Line trip soon....More

Reviewed 2 March 2017

Gray Line not only cancelled our booking for a tour to Volcan Poas and Cataratas de la paz, just the night before our departing time without any reason but also they hung up when I was calling to get any solution.More

Thank Juan Emilio H
Sharon S, Gray Line Team at Gray Line Costa Rica, responded to this review

Dear Juan Emilio, Thank you very much for your review and for bringing this matter to our attention. Please receive our apologies for the inconvenience. Please contact us gmatamoros@graylinecostarica.travel to review your case. We do hope that you will allow us a future opportunity to...More

Reviewed 15 February 2017 via mobile

We used this company while in San Jose to go to Arenal Volcano and Tabacon Hot Springs. Along the way they explained how coffee is grown and produced showed us fields of bananas and pineapples and pointed out the local trees and fauna. They even...More

Thank Roldan L
Reviewed 13 February 2017 via mobile

We book this tour through our cruise ship. Our tour guide was Javreil. He was the best guide we had for all of our 10 days! Gave us great information on our chocolate tour as well as what coffee to buy. He had a very...More

Thank JulieBandSteveB
Reviewed 23 January 2017

I don't often take the time to write negative reviews, but I just can't pass this one up. It was horrible! I truly didn't think it would matter whether I booked Interbus or Gray Line for our shuttle service from Monte Verde to Manuel Antonio....More

1  Thank Katie N
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Questions & AnswersAsk a question
We would like to understand how to book a shuttle to take us from LIberia Airport to RIU Guanacaste. Do I book on line, what is the typical cost for the shuttle. There are 9 of us.
27 February 2017|
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How long is the ride between Tamarindo and San jose? Will they take me to my hotel?
21 February 2017|
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Response from sundance000 | Reviewed this property |
I would book a different transportation company they are not reliable
what's the cost for 2 persons to be picked up at a hotel in san jose and to be dropped off to ferry entrance in Punternas to Paquera( sometime in the month of February ) thanks
30 August 2016|
Answer Show all 2 answers
Response from waterdance | Reviewed this property |
The shuttle prices are pretty consistent among companies. It's around 45 per person in shared vehicle. Taxi fare would run you close to 200.